Coast Guard Exchange (USCGCSC)

Manager

• Manage a retail activity with annual sales of under $5M
• Responsible for the direction and supervision of all store personnel
• Assists customers and resolves complaints
• Conducts interviews, hires, and trains or directs training of assigned personnel
• Encourages and develops employees by coaching and providing adequate training
• Assists in developing promotional sales in conjunction with the CSC HQ staff
• Oversees competitive price checks and submits to HQ buying staff to change pricing
• Works with vendors and the HQ buying staff in executing operations of assigned departments/selections
• Ensures store recovery
• Supervises vending and warehouse operations
• Welcomes customers, maintains product knowledge, and helps with merchandise selection
• Reacts quickly to customer concerns with a sense of importance
• Key carrier, opening and closing of the store as required, weekends as scheduled
• Review monthly P&L’s with goal of comparing actual figures to plan
• Ensure policies regarding Loss Prevention are adhered to
• Ensure all associates comply with established safety standards and emergency preparedness requirements
• Ensure all employees receive Coast Guard required training
• Ensure all CG and Federal required posters are prominently displayed in an area visible to all employees

Hourly Store Manager I

Sales

• Welcome customers, maintain product knowledge and help with the selection of merchandise.
• React to all concerns of customers quickly with a sense of importance.
• Sell merchandise, and provide outstanding customer service, which may require demonstration and/or explanation of technical features of items sold.
• Take periodic stock counts and may participate in taking inventories.
• Replenish stock and maintain merchandise in a neat and presentable condition.
• Advise supervisor/department head of customer requests.
• Receives cash, checks, credit cards, debit cards and gift cards in payment for merchandise and gives change accurately in the operation of cash register.
• Maintains record of sales, at the end of shift balances till, turns in sales records, money, stamps, customer checks or charge slip and accounts for all monies and items sold.
• May perform price changes for various departments, either markdowns or mark ups, and the setting of company promotions.
• Primary duty is ensuring that these are properly displayed to the customer accomplished by proper display and signage as well as chancing of item labels if necessary.
• Follow all policies regarding Loss Prevention.
• Be aware and proactive regarding shrink and the Alert Line.
• Follow all established safety standards and emergency preparedness requirements.
• Perform other related duties as assigned.

Sales Clerk, PT

• Welcome customers, maintain product knowledge and help with the selection of merchandise.
• React to all concerns of customers quickly with a sense of importance.
• Provide outstanding customer service in the assistance to patrons in selection of goods or substitute items.
• Responsible for overall operations of sale department.
• May order merchandise, receive, price and monitor stock levels.
• Responsible for price changes, markdowns, promotional sets, and signage.
• May communicate directly with HQ staff in the resolution of any special order requests for customers or merchandise issues at store level.
• Assist store management team in training employees on cash register and front end duties.
• Operate a cash register, accept cash, personal checks, credit cards, etc.
• Collect cash receipts, cash register tapes, checks, credit cards receipt, and maintain cash overage and shortage records.
• Responsible for the control and security of change fund, safe, and cash registers.
• Key carrier, opening and closing the store as required.
• May direct/supervise other employees in absence of management.

Sales Clerk Leader, PT

• Welcome customers, maintain product knowledge and help with the selection of merchandise
• React to all concerns of customers quickly with a sense of importance
• Provides outstanding customer service in the assistance to patrons in selection of goods or substitute items
• Responsible for overall operations of sale department
• May order merchandise, receive, price and monitor stock levels
• In conjunction with store management may be responsible for price changes, markdowns, promotional sets and signage
• May communicate directly with HQ staff in the resolution of any special order requests for customers or merchandise issues at store level
• May assist store management team in training employees on all cash register and front end duties and will provide input on employee evaluations
• Operates a cash register, accepts cash, personal checks, credit cards, etc
• Prepares, verifies and issues change funds as required
• Collects cash receipts, cash register tapes, checks, credit cards receipt, and other supporting documentation
• Compares register tapes with Daily Activity Report and investigates and discrepancies
• Prepares and maintain cash overage and shortage records for each sales cashier daily
• Responsible for the control and security of change fund, safe and cash registers
• Key carrier, opening and closing the store as required
• May direct/supervise other employees and be responsible for overall store in absence of management
• Follow all policies regarding Loss Prevention
• Be aware and proactive regarding shrink and the Alert Line
• Follow all established safety standards and emergency preparedness requirements
• Must have open availability, to include weekends

Sales Clerk Leader, Wine & Spirits

• Welcome customers, maintain product knowledge and help with the selection of merchandise
• React to all concerns of customers quickly with a sense of importance
• Provides outstanding customer service in assisting patrons in selection of goods or substitute items
• Responsible for overall operations of sale department
• May order merchandise, receive, price and monitor stock levels
• Communicates with HQ staff in the resolution of any special order requests for customers or merchandise issues at store level
• Assists store management team in training employees on all cash register and front end duties
• Prepares, verifies and issues change funds as required
• Collects cash receipts, cash register tapes, checks, credit cards receipt, and other supporting documentation
• Prepares and maintains cash overage and shortage records for each sales cashier daily
• Responsible for the control and security of change fund, safe and cash registers
• Key carrier, opening and closing the store as required
• May direct/supervise other employees in the absence of management
• Follow all policies regarding Loss Prevention

Sales Clerk Leader – Electronics

• Welcome customers, maintain product knowledge and help with the selection of merchandise.
• React to all concerns of customers quickly with a sense of importance.
• Sell merchandise, and provide outstanding customer service, which may require demonstration and/or explanation of technical features of items sold.
• Take periodic stock counts and may participate in taking inventories.
• Replenish stock and maintain merchandise in a neat and presentable condition.
• Advise supervisor/department head of customer requests.
• Receives cash, checks, credit cards, debit cards and gift cards in payment for merchandise and gives change accurately in the operation of cash register.
• Maintains record of sales, at the end of shift balances till, turns in sales records, money, stamps, customer checks or charge slip and accounts for all monies and items sold.
• May perform price changes for various departments, either markdowns or mark ups, and the setting of company promotions.
• Primary duty is ensuring that these are properly displayed to the customer accomplished by proper display and signage as well as chancing of item labels if necessary.
• Follow all policies regarding Loss Prevention.
• Be aware and proactive regarding shrink and the Alert Line.
• Follow all established safety standards and emergency preparedness requirements.
• Will be required to work weekends.
• Perform other related duties as assigned.

Sales Clerk, Part-Time

• Welcome customers, maintain product knowledge and help with the selection of merchandise
• React to all concerns of customers quickly with a sense of importance
• Provides outstanding customer service in the assistance to patrons in selection of goods or substitute items
• Responsible for overall operations of sale department
• May order merchandise, receive, price and monitor stock levels
• In conjunction with store management may be responsible for price changes, markdowns, promotional sets and signage
• May communicate directly with HQ staff in the resolution of any special order requests for customers or merchandise issues at store level
• May assist store management team in training employees on all cash register and front end duties and will provide input on employee evaluations
• Operates a cash register, accepts cash, personal checks, credit cards, etc
• Prepares, verifies and issues change funds as required
• Collects cash receipts, cash register tapes, checks, credit cards receipt, and other supporting documentation
• Compares register tapes with Daily Activity Report and investigates and discrepancies
• Prepares and maintain cash overage and shortage records for each sales cashier daily
• Responsible for the control and security of change fund, safe and cash registers
• Key carrier, opening and closing the store as required
• May direct/supervise other employees and be responsible for overall store in absence of management
• Follow all policies regarding Loss Prevention
• Be aware and proactive regarding shrink and the Alert Line
• Follow all established safety standards and emergency preparedness requirements
• Must have open availability, to include weekends
• Other duties as assigned

• Welcome customers, maintain product knowledge and help with the selection of merchandise.
• React to all concerns of customers quickly with a sense of importance.
• Sell merchandise, and provide outstanding customer service, which may require demonstration and/or explanation of technical features of items sold.
• Take periodic stock counts and may participate in taking inventories.
• Replenish stock and maintain merchandise in a neat and presentable condition.
• Advise supervisor/department head of customer requests.
• Receives cash, checks, credit cards, debit cards and gift cards in payment for merchandise and gives change accurately in the operation of cash register.
• Maintains record of sales, at the end of shift balances till, turns in sales records, money, stamps, customer checks or charge slip and accounts for all monies and items sold.
• May perform price changes for various departments, either markdowns or mark ups, and the setting of company promotions.
• Primary duty is ensuring that these are properly displayed to the customer accomplished by proper display and signage as well as chancing of item labels if necessary.
• Follow all policies regarding Loss Prevention.
• Be aware and proactive regarding shrink and the Alert Line.
• Follow all established safety standards and emergency preparedness requirements.
• Will be required to work weekends.

Ecommerce

• Serve as a Senior Software Developer and Database Administrator responsible for the design, development, integration, and operational support of the Coast Guard CSC’s enterprise eCommerce technologies, including the shopCGX.com website and associated internal and external systems.
• Perform work requiring advanced technical expertise and independent judgment in planning, developing, testing, deploying, and maintaining complex application systems and databases that support mission-critical retail operations.
• Lead and execute application development and integration efforts across the full system lifecycle.
• Design and implement secure, scalable, and reliable application components; support service-based and API-driven integrations; maintain data integrity across interconnected systems; and contribute to the modernization and enhancement of existing applications.
• Evaluate technical alternatives, recommend solutions, and implement designs that balance functionality, performance, security, and maintainability.
• Work independently and as a technical lead on assigned projects, coordinating with other developers, IT staff, contractors, and business stakeholders across CSC.
• Resolve complex technical problems, perform analysis to identify root causes, and implement corrective actions to ensure continued system availability and operational stability.
• Administer and maintain enterprise databases, support batch and background processing activities, and develop automation and monitoring solutions to improve system reliability and operational efficiency.
• Provide off-hours and on-call support as required to support change management, system deployments, and incident response.
• Demonstrate effective verbal and written communication skills to explain complex technical concepts to both technical and non-technical audiences, provide status updates and recommendations to management, and support CSC users.
• Perform other related duties as assigned.

Senior IT Specialist – E-Commerce

• Welcome customers and help with selection of merchandise
• React quickly to customer concerns
• Sell merchandise and provide outstanding customer service
• Take periodic stock counts and participate in inventories
• Replenish stock and maintain merchandise condition
• Advise supervisor of customer requests
• Receive payments and give change accurately
• Maintain record of sales and balance cash register
• Perform price changes for departments
• Follow policies regarding Loss Prevention
• Work weekends, evenings, and holidays as required

Sales Clerk – PT

• Welcome customers, maintain product knowledge and help with the selection of merchandise.
• React to all concerns of customers quickly with a sense of importance.
• Sell merchandise, and provide outstanding customer service, which may require demonstration and/or explanation of technical features of items sold.
• Take periodic stock counts and may participate in taking inventories.
• Replenish stock and maintain merchandise in a neat and presentable condition.
• Advise supervisor/department head of customer requests.
• Receives cash, checks, credit cards, debit cards and gift cards in payment for merchandise and gives change accurately in the operation of cash register.
• Maintains record of sales, at the end of shift balances till, turns in sales records, money, stamps, customer checks or charge slip and accounts for all monies and items sold.
• May perform price changes for various departments, either markdowns or mark ups, and the setting of company promotions.
• Primary duty is ensuring that these are properly displayed to the customer accomplished by proper display and signage as well as chancing of item labels if necessary.
• Follow all policies regarding Loss Prevention.
• Be aware and proactive regarding shrink and the Alert Line.
• Follow all established safety standards and emergency preparedness requirements.
• Must be available weekends, evenings, and holidays. Must be available five (5) days per week. Must be fluent in speaking/writing in English/Spanish.

• Provide exceptional customer service
• Assist with product selection
• Ensure a smooth shopping experience for customers
• Maintain product knowledge
• Follow compliance to all firearm rules and regulations
• Ensure proper completion of required paperwork for firearms sales
• Sell merchandise and provide demo of technical features
• Replenish stock and maintain merchandise presentation
• Process payments and maintain sales records
• Perform price changes and set promotions
• Conduct daily count of on-site firearms
• Follow policies regarding Loss Prevention and safety standards
• Will be required to work weekends

Sales Clerk – Firearms

• Responsible for overall operations of firearms department
• Must follow strict adherence and compliance to all ATF, Federal, State and Local firearm rules and regulations pertaining to firearms and adhere to any changes as they occur
• Ensure proper completion federal form 4473; any applicable state forms and all ID and paperwork required for firearms sales
• May order merchandise, receive, price and monitor stock levels
• In conjunction with store management may be responsible for price changes, markdowns, promotional sets and signage
• May communicate directly with HQ staff in the resolution of any special order requests for customers or merchandise issues at store level
• Ensures daily count of on-site firearms to ensure accurate control
• Welcome customers, maintain product knowledge and help with the selection of merchandise
• React to all concerns of customers quickly with a sense of importance
• Provides Premier Customer Service in the assistance to patrons in selection of goods or substitute items
• May operate a cash register and account for daily cash reporting in accordance with established procedures
• Key carrier, opening and closing the store as required
• May direct/supervise other employees and be responsible for overall store in absence of management
• Follow all policies regarding Loss Prevention
• Be aware and proactive regarding shrink and the Alert Line
• Follow all established safety standards and emergency preparedness requirements
• Will be required to work weekends
• Other duties as assigned

Sales Clerk Leader – Firearms

Director

• Serve as the director of the U.S. Coast Guard Child Development (CDC) at Base Kodiak
• Function as the focal point for child development services and family childcare programs
• Manage compliance with Federal, State, and local regulations
• Ensure ongoing interpretation of program developments and children's needs
• Develop and refine methods and techniques for child development services
• Collaborate with local union representation and manage multiple funding sources

CDC Director

• Welcome customers, maintain product knowledge and help with the selection of merchandise
• React to all concerns of customers quickly with a sense of importance
• Sell merchandise, and provide outstanding customer service
• Take periodic stock counts and may participate in taking inventories
• Replenish stock and maintain merchandise in a neat and presentable condition
• Advise supervisor/department head of customer requests
• Receives cash, checks, credit cards, debit cards and gift cards in payment for merchandise
• Maintains record of sales
• May perform price changes for various departments
• Follow all policies regarding Loss Prevention
• Follow all established safety standards and emergency preparedness requirements
• Perform other related duties as assigned