CNA Insurance

Consultant

• Manages an inventory of highly complex commercial claims, with large exposures
• Coordinates all claim resolution activities in accordance with company protocols
• Achieves exceptional customer service by managing all aspects of the claim
• Verifies coverage and establishes timely and adequate reserves
• Leads focused investigation to determine compensability and liability
• Resolves claims by collaborating with internal and external business partners
• Establishes and manages claim budgets
• Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences
• Achieves quality standards by managing each claim appropriately
• Keeps senior leadership informed of significant risks and losses
• Maintains subject matter expertise and ensures compliance with state/local regulatory requirements
• Mentors, guides, develops and delivers training to less experienced Claim Professionals

Complex Claims Consultant, Healthcare

Account Executive

• Develops and maintains agency relationships with small and midsized national and regional independent agencies
• Work with internal and external stakeholders to develop a strategic partner plan for each assigned agency
• Monitors and drives financial results and sales behavior execution
• Identify opportunities for consolidation or book-rolls
• Own the execution and understand what it takes for CNA to be in the top 3 carriers
• Responsible for any needed agency training and education

Sales Executive, Small Business

Risk

• Completes risk control assessments for prospective, new and renewal accounts for the purpose of making risk determinations for underwriting.
• Develops corresponding recommendations for risk reduction on identified exposures.
• Performs a combination of duties in accordance with departmental guidelines.
• Performs risk assessments for low to moderate risk assignments for prospective, new and renewal business to support underwriting process. Includes recommending solutions to customers to minimize risk.
• Assists senior risk control staff on more complex assignments.
• Develops risk assessment reports and utilizing risk control and other CNA systems.
• Develops customer correspondence to confirm onsite risk assessments and corresponding recommendations or business solutions to minimize identified risk exposures.
• Partners with underwriting to review accounts for branch operational issues, profitability, claims, agency management, etc.
• May be required to perform jurisdictional inspections.
• Makes field visits with underwriters or senior Risk Control staff to agents/brokers to build relationships and market Risk Control products and services.
• Interacts with Claims as necessary to obtain more information on specific claims on assigned accounts as well as the overall claims process.
• Develops skills to identify root cause of loss trends and emerging issues.

Risk Control Representative, Equipment Breakdown

Underwriter

• reviews applications and financial requirements
• manages assigned portfolio for premium and profitability goals
• builds and maintains producer relationships
• identifies cross-sell opportunities

Underwriting Consultant, Commercial Middle Market

Director

• Leads and directs a group of claim professionals in a fast-paced Employment, Private and Not-For-Profit D&O and Fiduciary team
• Responsible for delivering superior business results through efficient and proper claim file execution
• Ensures customer satisfaction by holding team accountable to deliver high quality and timely claim service
• Uses data analytics to monitor team(s) performance and develops strategies to drive operational effectiveness
• Oversees compliance with state/local regulatory requirements and remains current on commercial insurance laws, regulations or trends for line of business

Complex Claims Director – EPL, Private and Not-For-Profit D&O, Fiduciary

• Performs a combination of duties in accordance with departmental guidelines.
• Has full accountability and ownership for underwriting and for achieving production and profitability goals for an assigned region.
• Aligns with top distribution firms to promote profitable growth opportunities.
• Works within delegated underwriting authority and guidelines to drive underwriting, operational and transactional excellence.
• Delegates authority to subordinate underwriters and partners with the enterprise Property and Casualty groups.
• Partners with the SVP and VP level sales and production leaders to maximize profitable growth opportunities.
• Leads, directs and has full management accountability for staff with an emphasis on talent management, succession planning and skill development.
• Drives implementation of strategic and operational objectives with significant impact on short-term success of multiple products.

VP, Regional Underwriting Manager – Commercial Construction P&C

• Performs underwriting analysis and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business within assigned Letter of Underwriting Authority.
• Handles endorsement requests within delegated authority.
• Handles assigned renewal book within assigned authority and demonstrates the ability to triage renewal applications/specs and formulate next steps for the underwriter.
• Works as a liaison to resolve issues (billing and collections, risk control, underwriting guidance).
• Documents assigned files ensuring completeness, compliance, and quality.
• Executes on advanced pricing strategy and demonstrates ability to document pricing rationale.
• Completes quote proposals and negotiates with external partners within assigned authority.
• Expert on systems and workflows, serving as a resource to others.
• Keeps current on line of business strategy, state/territory issues, regulations and trends.

Underwriting Associate – Life Sciences

Product Manager

• Assists with the governance and oversight of the Global Property portfolio
• Work closely with leaders across the enterprise as part of the referral pathway
• Establish underwriting standards, guidelines, manuscript endorsements, forms and filings, pricing strategy, reinsurance usage
• Analyze trends to promote profitable growth
• Overall management, analysis and monitoring of a global portfolio, specializing in Middle Market

AVP, Product Leader – Global Property Referral Unit, Middle Market Package

• Performs underwriting analysis and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business within assigned Letter of Underwriting Authority
• Handles endorsement requests within delegated authority. Refers endorsements outside of authority to underwriter with recommended action
• Handles assigned renewal book within assigned authority and demonstrates the ability to triage renewal applications/specs and formulate next steps for the underwriter with outlined changes or points of attention for accounts outside authority
• Works as a liaison within the branch, or across CNA to resolve issues (billing and collections, risk control, underwriting guidance from cabinet members, line of business, underwriting services subject matter experts)
• Documents assigned files ensuring completeness, compliance, and quality (correspondence, proposals, endorsements, cancellations, etc.)
• Executes on advanced pricing strategy (i.e. business unit pricing tools) on behalf of the Underwriter in compliance with regulatory and CNA specific underwriting strategies and demonstrates ability to document pricing rationale
• Completes quote proposals and negotiates with external partners within assigned authority
• Leveraged as the first-line point of contact to the producers/customers on account related matters while proactively identifying opportunities for up sell or account rounding
• Assist in marketing products and services through external partners and makes field visits
• Expert on systems and workflows. Serves as a resource to others (train, problem solver, coach) and conduit for feedback to internal underwriting partners
• Keeps current on line of business strategy, state/territory issues, regulations and trends.

Underwriting Associate

• Assists with the governance and oversight of the Global Property portfolio
• Contributes to establishing underwriting standards, guidelines, manuscript endorsements, forms and filings
• Works with leaders across the enterprise as part of the referral pathway
• Evaluates underwriting performance based on financial analysis
• Ensures the achievement of continued profitability, growth and/or operational efficiencies

AVP, Product Leader – Global Property Referral Unit

• Individual contributor responsible for overall management, business development, analysis, and monitoring of a highly complex book of business of Surety accounts.
• Works on highly complex underwriting risks employing diagnostic and systematic analysis to assess acceptability.
• Develops specialized endorsement language for highly complex risk.
• Determines appropriate pricing of complex risks for assigned book of business based on financial and competitive analysis in line with compliance requirements and with little oversight needed from superiors.
• Makes recommendations on underwriting policy and pricing strategy.
• Analyzes quality, quantity, and profitability of highly complex risks underwritten; prepares and presents reports to management.
• Markets products and services through agencies or through the brokerage community and makes field visits.
• Develops and maintains agency and/or broker relationships with large producers within the assigned territory to reach positive and profitable outcomes on complex, high-risk business.
• Keeps current on state/territory issues and regulations, industry activity and trends.
• Mentors and guides less experienced underwriters and assists in the development of underwriting training.

Underwriting Consultant – Contract Surety

• Leads and directs the staff and activities of a business analysis area
• Directs, plans, and controls all activities and staff of a business analysis area
• Oversees working sessions with key stakeholders to elicit and review business requirements
• Drives quality assurance review of all deliverables
• Plans and allocates appropriate resources to project teams

Director, Product Manager

• Performs workplace/work site risk evaluation and consultative risk improvement services, and makes risk recommendation for the underwriting function.
• Works with senior risk control staff to assess account and/or book of business needs and implements customized strategy.
• Partners with underwriting and other areas to provide information for risk evaluation and assessment.

Risk Control Specialist, Equipment Breakdown

• Grow your underwriting career at a company that offers access and collaboration with the home office, ample promotional opportunities and evolving underwriting centers that allow you to focus on larger accounts.
• Reviews applications and financial requirements to determine acceptability of risk in accordance with CNA’s guidelines and standards.
• Understands pricing components and rating methodology as well as use of the predictive modeling tools; prices risk based on financial and competitive analysis.
• Uses all appropriate underwriting tools (e.g., RST, BPMT, Merlin, etc.), disciplines and knowledge of strategies to ensure underwriting guidelines are followed.
• Demonstrates technical underwriting skills through strategic, thorough account reviews and file documentation.
• Prepares or analyzes information on adverse underwriting decisions, rate appeals, underwriting requirements, status and declinations in order to drive results within the assigned territory.

Underwriting Specialist, Commercial Middle Market

Artificial Intelligence

• Performs a combination of duties in accordance with departmental guidelines: In collaboration with team members, assists in the creation of end to end strategies leveraging sophisticated AI tools.
• Works on cross-functional project teams to drive straightforward implementation of strategic execution mechanisms into core systems and processes.
• With oversight from director level manager, partners with business areas to create localized portfolio execution goals, strategies, and targets.
• Leverages a combination of cutting edge AI intelligence tools combined with traditional analytics to monitor execution outcomes.
• Supports portfolio management processes by providing accurate, validated data and ad-hoc analysis to ensure accountability and informed decision-making.
• Maintain documentation of data sources, validation steps, and reporting logic.