CNA Insurance

General

• تطوير الدعم للشركات الجديدة.
• تقييم المخاطر المعقدة.
• تحديد مجالات السوق الجديدة.
• إقامة علاقات قوية مع الوسطاء.
• مراقبة أداء المحفظة وإدارة الفرص عبر البيع المتقاطع.

Senior Underwriter – Technology

Product Manager

• Supports one to two Agile Scrum teams on initiatives of medium to large complexity
• Owns, defines, and prioritizes the team backlog, establishes story acceptance criteria
• Drives content via prioritized user stories, obtains customer validation
• A thought leader in Scrum ceremonies alongside the Scrum Master
• Fosters an environment of continuous improvement / learning
• Build customer and user insights into all stages of the Scrum planning and execution process
• Proactively analyzes metrics, and recommends changes to the product based on data from feedback loops
• Inspires and motivates a team where the members constructively challenge each other
• May collaborate with Product Managers and other Senior Product Owners

Senior Product Owner, Large Property

Account Executive

• Engages with underwriting to drive corporate strategies for a BU
• Optimizes distribution engagement, strengthening relationships with agents and brokers
• Operates as the key Risk Control account executive
• Develops global account strategies to positively impact loss ratios
• Supports the BU with technical expertise
• Works with BU leadership to review and direct the evaluation of large and complex risks
• Presents capability and stewardship presentations as needed
• Develops and maintains business relationships with internal and external partners

Risk Control Account Executive – Construction

Risk

• Engages with underwriting to drive corporate strategies for targeted lines of business
• Optimizes distribution engagement, strengthening relationships with agents and brokers
• Analyzes risk control strengths and weaknesses
• Develops risk control strategies to positively impact loss ratios and achieve profitability targets
• Supports branch(s) or territory with technical expertise
• Works across the BUs to review and direct the evaluation and assessment of large and complex risks
• Influences the direction, development and implementation of risk control policy
• Develops and maintains business relationships with internal and external business partners

Risk Control Product – Industry Consulting Director, Construction

General Counsel

• Provide legal advice on complex and severe third-party claims
• Oversee coverage litigation and related matters
• Advise management on key issues and legal trends
• Provide legal research, coverage analysis, counsel, and guidance
• Support training and legal guidance across other lines of business

Director, Strategic Coverage Counsel

Consultant

• Manages an inventory of highly complex commercial claims
• Ensures exceptional customer service by managing all aspects of the claim
• Verifies coverage and establishes timely and adequate reserves
• Leads focused investigation to determine compensability, liability and covered damages
• Resolves claims by collaborating with internal and external business partners
• Establishes and manages claim budgets
• Realizes and addresses subrogation/salvage opportunities
• Achieves quality standards by managing each claim
• Keeps leadership informed of significant risks and losses
• Maintains subject matter expertise and ensures compliance with state/local regulatory requirements
• Mentors, guides, develops and delivers training to less experienced Claim Professionals.

Claims Consultant, Life Sciences

• Manages an inventory of highly complex commercial claims
• Ensures exceptional customer service by managing all aspects of the claim
• Verifies coverage and establishes timely and adequate reserves
• Leads focused investigation to determine compensability, liability and covered damages
• Resolves claims by collaborating with internal and external business partners
• Establishes and manages claim budgets by achieving timely claim resolution
• Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences
• Maintains subject matter expertise and ensures compliance with state/local regulatory requirements
• Mentors, guides, develops and delivers training to less experienced Claim Professionals

Complex Claims Consultant, Medical Malpractice and Dental

Chief Marketing Officer

• Oversee the development and optimization of external communications across email, social media, paid/earned channels, and external campaigns, ensuring a consistent brand voice across all touchpoints.
• Manages CNA’s end-to-end email marketing strategy, including audience segmentation, campaign design, content development, and performance optimization to increase engagement and conversion.
• Advances CNA’s social media strategy across paid, organic, and employee advocacy programs, driving increased visibility, engagement, and brand advocacy while enabling targeted business unit activation.
• Champion a culture of testing and iteration, building a structured A/B and multivariate testing cadence and striving to grow and continuously improve our channel strategy.
• Manages agency partners and vendor relationships to ensure scalable, high-quality, and cost-effective execution across external communications initiatives.
• Owns the toolset for email and social channels, serving as the internal subject matter expert and primary admin for Adobe Marketo Engage (Marketo), Litmus, Zerobounce, Hootsuite, and LinkedIn Campaign Manager.
• Define KPIs and reporting frameworks for external communications, leveraging data and insights to continuously optimize performance and demonstrate impact across channels.
• Partner with Marketing Operations and Technology to maintain clean data flows between Marketo and the CRM (Salesforce preferred), ensuring contact record integrity and compliant data use.
• Leverage web analytics tools to track campaign attribution, landing page conversion, and multichannel touchpoint data.
• Evaluate and recommend new tools and technologies that improve workflow efficiency, personalization capabilities, or measurement maturity.

Multi-Channel Marketing Director

Underwriter

• Leads and directs an underwriting group and is accountable for business results through overall management, profitability, and business development of a book of business
• Directs the work activities and has full management responsibility for the performance and development of subordinate staff
• Onboards, trains, coaches, leads and develops underwriters and participates in the development of underwriting training and accountable for granting underwriting authority
• Participates with senior management in the development and implementation of underwriting policy, marketing and business strategy; responsible for reviewing and approving referrals within authority
• Drives regional and business unit initiatives and strategies and holds underwriting team accountable for execution
• Develops and maintains agency and/or broker relationships to ensure positive and profitable outcomes
• Reports business progress to senior management

Underwriting Director – Technology P&C

• Underwriting risks in a book of business for Equipment Breakdown accounts
• Utilizing underwriting policies, rating manual rules, and insurance regulations
• Determining appropriate pricing of complex underwriting risks
• Analyzing profitability and quality of complex risks
• Marketing products and services through agencies and brokers
• Developing agency and broker relationships

Underwriting Specialist, Equipment Breakdown

• Leads and directs the Middle Market Technology Property & Casualty underwriting group
• Accountable for business results through overall management, profitability, and business development
• Onboards, trains, coaches, leads and develops underwriters
• Participates in the development and implementation of underwriting policy, marketing and business strategy
• Develops and maintains agency and/or broker relationships to ensure positive and profitable outcomes

Human Resources

• Manages an inventory of moderate to high complexity and exposure commercial claims by following company protocols to verify policy coverage
• Conducts focused investigation to determine compensability, liability and covered damages
• Establishes and maintains working relationships with appropriate internal and external work partners
• Verifies coverage and establishes timely and adequate reserves
• Authorizes claim disbursements within authority limit by determining liability and compensability of the claim
• Contributes to expense management by timely and accurately resolving claims
• Achieves quality standards on every file by following all company guidelines
• Maintains compliance with state/local regulatory requirements

Workers Compensation Claims Specialist – Disposition

Procurement

• Serves as a people leader responsible for identifying, designing, and implementing third-party vendor solutions
• Acts as a trusted advisor to Claims leadership by proactively bringing forward innovative solutions
• Partners closely with business leaders across all phases of sourcing and contracting
• Provides procurement and contract expertise and partners with Procurement for large commercial engagements
• Leverages internal performance data and external market intelligence to evaluate vendor value
• Balances rigorous vendor performance management with forward-looking innovation
• Leads stakeholder management efforts by engaging and influencing business leaders
• Directs the work activities and manages the performance, coaching and development of a team
• Establishes and leads cross functional teams of key stakeholders to define business requirements
• Identifies, develops and leads the execution of sourcing strategies and improvement initiatives
• Develops and drives negotiating sourcing strategies across assigned business units
• Liaises with Law function for negotiation of large agreements

Strategic Sourcing Managing Director

• Expand your professional portfolio as an Underwriting Associate (Ocean Marine Cargo)
• Underwrite risk for the underwriting lifecycle both renewal and new business within limited authority
• Partner with Underwriters and maintain branch and broker relationships
• Perform underwriting analysis and documentation to determine acceptability of risk
• Handle endorsement requests within delegated authority
• Work as a liaison within the branch to resolve issues
• Document assigned files ensuring completeness, compliance, and quality
• Complete quote proposals and negotiate with external partners
• Assist in marketing products and services through external partners
• Serve as a resource to others and keep current on business strategy and trends.

Underwriting Associate, Ocean Marine

Claims Specialist

• Manage an inventory of moderate to high complexity and exposure commercial claims
• Provides exceptional customer service by interacting professionally with insureds and claimants
• Verifies coverage and establishes timely reserves by reviewing policy language
• Conducts investigations to determine compensability, liability, and covered damages
• Establishes working relationships with internal and external partners
• Authorizes claim disbursements and negotiates settlements
• Contributes to expense management by timely resolving claims and delivering high quality service
• Identifies and addresses potential fraud occurrences
• Maintains compliance with state/local regulatory requirements

Senior Underwriter – Technology

Senior Product Owner, Large Property

Risk Control Account Executive – Construction

Risk Control Product – Industry Consulting Director, Construction

Director, Strategic Coverage Counsel

Claims Consultant, Life Sciences

Complex Claims Consultant, Medical Malpractice and Dental

Multi-Channel Marketing Director

Underwriting Director – Technology P&C

Underwriting Specialist, Equipment Breakdown

Underwriting Director – Technology P&C

Workers Compensation Claims Specialist – Disposition

Strategic Sourcing Managing Director

Underwriting Associate, Ocean Marine

General Liability Claims Specialist