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CNA Insurance

Administrative Assistant II, Executive Support, Data Reporting, Project Management

CNA Insurance

Administrative Assistant II at CNA providing high-quality administrative support within the Commercial Underwriting organization. Managing logistics, documentation, and collaboration for senior leadership.

Posted 5/16/2026full-timeChicago • Illinois, New York, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $35,000 - $65,000 per yearWebsite

About the role

Key responsibilities & impact
  • Provide proactive administrative and logistical support that enables leaders to focus on strategic priorities
  • Manage complex calendars, meeting logistics, and scheduling; anticipate conflicts and resolve issues independently
  • Coordinate end-to-end travel arrangements and process expense reports accurately and on time
  • Draft, prepare, and distribute professional correspondence, reports, presentations, and meeting materials
  • Prepare large datasets, reports, and presentation materials for senior leadership and internal or external meetings
  • Maintain organized electronic files, SharePoint sites, and databases with strong version control and file hygiene
  • Handle sensitive and confidential information with a high level of discretion and professionalism
  • Provide timely and accurate support related to broker and agency activities, as applicable
  • Update and maintain business opportunities, relationships, and reporting in Salesforce and other internal systems
  • Partner with internal teams to support onboarding, changes, and agency needs
  • Gather data and prepare analyses, reports, and presentations to support business unit priorities
  • Serve as a reliable point of contact for leaders and internal partners, responding promptly and professionally
  • Apply sound judgment and initiative to identify solutions and escalate complex issues appropriately
  • Adapt effectively to changing priorities while maintaining a high standard of service and accuracy
  • Assist with special projects as needed, with quality, accuracy, and timely execution
  • Ensure final deliverables are complete, meet quality standards, and achieve intended outcomes
  • Coordinate meetings, events, and team activities as needed
  • May serve as a facilities and office liaison, including supply management, equipment coordination, and vendor support
  • Process invoices, accounts payable activities, and other operational requests as required.

Requirements

What you’ll need
  • Some college coursework preferred (Business, Accounting, Marketing, or related field)
  • Typically 4+ years of administrative experience, preferably supporting leaders or teams in a professional services or corporate environment
  • Strong written and verbal communication skills with professional judgment and tone
  • Excellent organizational skills with the ability to manage multiple priorities and deadlines
  • Strong interpersonal skills with the ability to collaborate effectively across levels and functions
  • Ability to work independently, anticipate needs, and resolve issues proactively
  • Intermediate proficiency in Microsoft 365 (Outlook, Teams, Word, PowerPoint, Excel); strong PowerPoint and Excel skills preferred
  • Experience using AI productivity tools (e.g., Copilot or similar) and comfort learning new technologies
  • Familiarity with data analysis or reporting tools (e.g., Power BI, Looker) is a plus.

Benefits

Comp & perks
  • Comprehensive and competitive benefits package
  • Health insurance
  • Retirement plans
  • Paid time off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisreportingcalendar managementtravel arrangementsexpense reportingpresentation preparationfile managementinvoice processingaccounts payableproject coordination
Soft Skills
communicationorganizational skillsinterpersonal skillsproblem-solvinginitiativeadaptabilityprofessionalismdiscretioncollaborationjudgment