CMA CGM

Human Resources

• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
• Assesses and anticipates HR related needs; Analyzes workforce trends and metrics to develop recommendations and solutions, programs and policies.
• Works with management to define department recruitment strategy, as well as job roles and staffing needs, including preparing and revising Position Description Questionnaires; coordinating the Requisition process; working with the Talent Acquisition Team to source candidates; advising in the recruitment, interview, & selection process for new hires and internal promotions; advising regarding job offer terms and conditions; evaluating internal candidates for transfer and promotion; and implementing onboarding and intra-departmental training to help ensure success for new hires and internal transfers/promotions.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Partners with the legal department as needed/required.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provides HR policy guidance and interpretation.
• Provides guidance and input talent acquisition, talent development, talent retention, talent engagement, training, business unit restructures, workforce planning, succession planning.
• Identifies training needs for business units and individual management development needs.
• Participates in evaluation and monitoring of training programs to ensure success.
• Follows up to ensure training objectives are met.
• Miscellaneous related duties or projects as assigned.

Human Resources Partner

Financial Planning and Analysis

• Support the Finance team with day-to-day financial and accounting activities
• Assist with financial reporting, data analysis, and preparation of summaries
• Help with account reconciliations, invoice tracking, and expense review
• Support budgeting, forecasting, and variance analysis activities
• Assist in maintaining accurate financial records and documentation
• Compile and organize financial data for internal reporting and decision-making
• Partner with cross-functional teams to support finance-related requests and process improvement initiatives
• Contribute to special projects and other duties as assigned

Finance Co-Op

Business Analyst

• Support operational coordination and execution of all Military OTO and high-visibility shipments.
• Support internal process for OTO allocation, dispatch, and execution across APL stakeholders.
• Assist and maintain a comprehensive OTO tracker to monitor milestones, responsibilities, and operational risks.
• Coordinate cross-department execution between Trade, C-Flow, Operations, Customer Service, and Agency teams.
• Participate in weekly OTO coordination meetings to identify operational issues, assign responsibilities, and ensure resolution.
• Ensure APL shipments receive operational priority across the CMA CGM Group network.
• Assist in maintaining a centralized knowledge base covering military cargo specifications, unique ports, and operational constraints.
• Document operational challenges and lessons learned to improve pricing accuracy and execution reliability.
• Maintain reference directories for military logistics procedures, documentation requirements, and operational contacts.
• Execute standardized tracking and reporting processes to improve coordination across APL teams.
• Prepare data for Trade Director to perform lane analysis to identify strategic opportunities within the Top 100 military shipping lanes.
• Assist in billing as assigned across APL Trade and ACGL team.

Senior Business Analyst, Military Projects

Representative

• Responsible for the accuracy, complete and timely review of requests, for regulatory, vessel operator, and port compliance once GBS has entered the DG details into internal system.
• Collect and review final dangerous goods declarations and associated documents such as but not limited to Safety Data Sheet (SDS) from customers.
• Liaise with customers as needed to collect additional documents or to assist with any discrepancies or missing details.
• Pre advise and provide DG documentation to Marine Terminals as required.
• Assist with alternate routing solutions in cases where original routing is not feasible.
• Send DG booking confirmations to customers upon approval by DCO.
• Confirm and validate final dangerous goods declaration against internal system for accuracy and ensure compliance with the IMDG and U.S. 49CFR
• Miscellaneous Duties As Assigned

Dangerous Goods Representative

Account Manager

• Act as the primary commercial point of contact for assigned customers
• Coordinate with internal stakeholders (Sales, Operations, BD leaders) to ensure alignment and execution
• Ensure consistency of the CEVA customer experience globally
• Develop and implement strategic account plans, including growth targets and relationship management
• Provide regular updates, reports, and executive briefings, including to senior leadership
• Develop and execute strategies to retain existing business and achieve high customer confidence
• Build and maintain strong relationships at C-level and across all relevant customer levels
• Identify, escalate, and resolve issues in collaboration with CEVA leadership
• Own and drive account growth through comprehensive development plans
• Collaborate with Product Leaders to deliver integrated solutions
• Lead complex negotiations in compliance with legal and regional requirements
• Demonstrate deep expertise in the Automotive sector and supply chain strategies

Key Account Management Expert – Automotive

• Develop and strengthen CEVA’s business relationships with strategic Automotive customers in North America
• Identify, develop, and expand business opportunities while ensuring operational excellence
• Safeguard and maintain existing business across all geographies
• Build and expand senior-level relationships across regions and business units
• Lead and coordinate contract negotiations and major commercial opportunities
• Act as the primary commercial point of contact for assigned customers
• Coordinate with internal stakeholders to ensure alignment and execution
• Develop and implement strategic account plans, including growth targets and relationship management
• Provide regular updates, reports, and executive briefings, including to senior leadership
• Develop and execute strategies to retain existing business and achieve high customer confidence
• Build and maintain strong relationships at C-level and across all relevant customer levels
• Identify, escalate, and resolve issues in collaboration with CEVA leadership
• Own and drive account growth through comprehensive development plans
• Identify and qualify new business opportunities from concept to contract
• Collaborate with Product Leaders to deliver integrated solutions
• Lead complex negotiations in compliance with legal and regional requirements
• Demonstrate deep expertise in the Automotive sector and supply chain strategies
• Apply a consultative approach with a strong solutions-oriented mindset
• Support customers with strategic insights and execution excellence

• Manage the delivery of HR analytics by overseeing data collection, validation, and reporting of key HR metrics (e.g., HC, turnover, recruitment activity), ensuring data accuracy and actionable insights.
• Manage HR budget consolidation, forecasting, and tracking processes, including monitoring HR spend and performing variance analysis in partnership with Finance.
• Manage HR systems (HRIS) and data governance processes, ensuring data integrity, system optimization, and alignment with reporting requirements, along with new projects, such as Job Description management, and HR ticketing system.
• Manage the development and delivery of regular and ad-hoc HR reports and dashboards for local and global stakeholders, leveraging tools such as Excel and Power BI.
• Prepare regular and ad-hoc reports for local and global HR and business stakeholders.
• Lead and manage HR operational projects and continuous improvement initiatives, including automation and standardization of HR processes and reporting across LATAM (40+ countries).
• Perform other duties as assigned.

HR Operations Manager

IT Support

• Drive the deployment of the SRM tool, in particular on the Supplier Creation scope.
• Facilitate workshops with business and IT teams to define requirements and solutions.
• Contribute to the design and functional definition of the COUPA solution.
• Monitor and contribute to data migration activities.
• Ensure coordination with the Master Data Management teams on data-related topics.
• Drive integrations between COUPA and existing systems.
• Coordinate the technical teams involved (internal IT, vendor, partners).
• Ensure functional and technical coordination of SRM/COUPA integrations.
• Synchronize and coordinate activities between the CEVA and CMA CGM teams.
• Provide cross-functional steering of exchanges between CEVA and CMA CGM on the SRM/COUPA domain.
• Contribute to the overall monitoring of releases and deployments by country and by entity.

IT Project Manager – SRM, COUPA

Manager

• Analyze, validate and consolidate commercial, operational, and financial data to provide visibility into the Group’s equipment activity.
• Lead and manage a dedicated team of three to drive the Equipment Division’s performance.
• Oversee preparation of monthly results and forecasts for Equipment activity.
• Establish and enforce management standards for commercial quotations and the results of the Group’s lines.
• Lead analysis of accounting vs. management variances and propose corrective actions.
• Improve, monitor, and test various management tools; automate and enhance reporting processes.

Operational Control Manager

• Responsible for leading and overseeing Agency Trade Managers’ geo-trades
• Drive and oversee trade lifting performance to meet or exceed budgeted targets
• Ensure mother vessel allocations are optimized for all respective trades
• Assist Chief Commercial Officer in developing regional trade strategies
• Oversee trade reporting and strategic trade planning
• Provide structured pricing support and ensure commercial alignment with sales teams
• Develop and strengthen the trade management team through structured training

Shipping Lines Manager

Product Manager

• Manage and operate the IT Performance Cockpit backlog
• Define and operationalize IT performance KPIs
• Drive data-driven delivery and implementation

IT Performance Product Owner

Operations

• Coordinate cargo loading, discharge, transhipment, and movement activities to ensure operational efficiency.
• Monitor and manage special cargo shipments, including reefer and other specialised cargo.
• Liaise with terminals, depots, vessel operators, overseas offices, and internal stakeholders to resolve operational issues.
• Investigate and resolve cargo claims, disputes, and requests for information in a timely manner.
• Ensure compliance with customs, MPI, and other regulatory requirements, as well as company procedures.
• Maintain accurate cargo records, reports, and operational documentation.
• Identify opportunities to improve operational processes and support continuous improvement initiatives.

Cargo Operations Officer

Purchaser

• Monitoring the Gas, LNG, and Electricity markets in real time
• Negotiating and procuring energy under various contractual arrangements
• Producing market reports for senior management
• Developing purchasing strategies by geographical area
• Ensuring compliance with legal and regulatory requirements
• Contributing to the development of dedicated IT tools

Gas & Power Purchaser

Procurement

• Prepare high-quality presentations, executive summaries, analytical models, executive materials, briefing notes, and decision-support documentation.
• Translate strategic priorities into structured action plans with clear timelines, ownership, and follow-up mechanisms.
• Support department communications, governance discussions, and strategic reviews with regional and global stakeholders.
• Assist in preparing monthly business reviews, quarterly strategy reviews, annual planning cycles, and department presentations.
• Monitor key initiatives and proactively identify risks, delays, bottlenecks, and misalignments.
• Track action items, commitments, and decisions across procurement forums and department meetings.
• Coordinate governance and reporting requirements across regional and head office stakeholders.
• Support project management and execution of strategic procurement and operational initiatives.
• Analyze spend patterns, supplier performance, cost drivers, and operational KPIs to identify optimization opportunities.
• Develop analytical models to support should-cost analysis, TCO/TVO assessments, benchmarking, and value generation initiatives.
• Prepare dashboards, reports, and performance tracking tools to improve visibility and decision-making.
• Conduct market and industry research to identify trends, risks, and opportunities.
• Support procurement initiatives through analytical, commercial, and operational assessments.
• Assist in contract performance monitoring, SLA tracking, and vendor accountability initiatives.
• Support annual budgeting and forecasting exercises related to procurement activities.
• Participate in cross-functional initiatives involving procurement, operations, finance, legal, and commercial stakeholders.
• Collaborate extensively with regional and global stakeholders across functions and geographies.
• Support alignment between operational, commercial, and procurement priorities.
• Assist in resolving operational and commercial issues through structured stakeholder engagement and coordination.

Procurement Generalist

• Manage and operate the IT Performance Cockpit backlog
• Define, structure and maintain a centralized backlog of KPIs, dashboards and use cases
• Ensure prioritization aligned with Group IT strategy and business needs
• Maintain consistency across all IT performance domains
• Ensure strong rigor in KPI definitions, methodologies and calculation rules across entities
• Contribute to the evaluation of IT performance against market benchmarks and industry standards
• Develop and maintain a deep and structured understanding of IT performance KPIs
• Define KPI frameworks, calculation rules, thresholds and measurement methodologies
• Validate data sources and ensure reliability and consistency across entities
• Continuously challenge KPI relevance to maximize decision-making value
• Coordinate IT, Data and BI teams for KPI and dashboard implementation
• Ensure translation of KPI definitions into data models, pipelines and reporting solutions
• Track delivery progress, risks, dependencies and timelines
• Ensure data quality, consistency and reliability of KPI outputs
• Challenge data inconsistencies and ensure alignment between KPI logic and data outputs
• Support industrialization and automation of reporting

Human Resources Partner

Finance Co-Op

Senior Business Analyst, Military Projects

Dangerous Goods Representative

Key Account Management Expert – Automotive

Key Account Management Expert – Automotive

HR Operations Manager

IT Project Manager – SRM, COUPA

Operational Control Manager

Shipping Lines Manager

IT Performance Product Owner

Cargo Operations Officer

Gas & Power Purchaser

Procurement Generalist

Product Owner – Operational/Delivery Lead