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CMA CGM

Product Owner – Operational/Delivery Lead

CMA CGM

Product Owner managing IT performance KPIs for CMA CGM, a global leader in shipping and logistics. Overseeing KPI development, implementation, and automation for decision-making.

Posted 7/1/2026full-timeMarseille • 🇫🇷 FranceSeniorWebsite

About the role

Key responsibilities & impact
  • Manage and operate the IT Performance Cockpit backlog
  • Define, structure and maintain a centralized backlog of KPIs, dashboards and use cases
  • Ensure prioritization aligned with Group IT strategy and business needs
  • Maintain consistency across all IT performance domains
  • Ensure strong rigor in KPI definitions, methodologies and calculation rules across entities
  • Contribute to the evaluation of IT performance against market benchmarks and industry standards
  • Develop and maintain a deep and structured understanding of IT performance KPIs
  • Define KPI frameworks, calculation rules, thresholds and measurement methodologies
  • Validate data sources and ensure reliability and consistency across entities
  • Continuously challenge KPI relevance to maximize decision-making value
  • Coordinate IT, Data and BI teams for KPI and dashboard implementation
  • Ensure translation of KPI definitions into data models, pipelines and reporting solutions
  • Track delivery progress, risks, dependencies and timelines
  • Ensure data quality, consistency and reliability of KPI outputs
  • Challenge data inconsistencies and ensure alignment between KPI logic and data outputs
  • Support industrialization and automation of reporting

Requirements

What you’ll need
  • At least 5 years of experience in Product Owner, Business Analyst or IT Project Management roles
  • Good experience in data, reporting, BI or IT performance environments
  • Experience working with complex data environments and multiple data sources

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
KPI DefinitionData ModelingReporting SolutionsPerformance BenchmarkingData ValidationCalculation MethodologiesDashboard ImplementationData Pipeline ManagementRisk TrackingAutomation of Reporting
Soft Skills
Analytical ThinkingProblem SolvingCollaborationCommunication