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CMA CGM

Product Owner – Operational/Delivery Lead

CMA CGM

Product Owner managing IT performance KPIs for CMA CGM, a global leader in shipping and logistics. Overseeing KPI development, implementation, and automation for decision-making.

Posted 7/1/2026full-timeMarseille • 🇫🇷 FranceSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing IT performance KPIs, ensuring data quality and consistency, and aligning KPI frameworks with business needs. Proven ability to coordinate cross-functional teams for effective KPI implementation and reporting solutions.

Highest-signal resume keywords
KPI Framework DevelopmentData Quality AssuranceIT Performance ManagementCross-Functional Team CoordinationBusiness Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
KPI DefinitionData ModelingReporting SolutionsPerformance BenchmarkingData ValidationCalculation MethodologiesDashboard ImplementationData Pipeline ManagementRisk TrackingAutomation of Reporting
Soft Skills
Analytical ThinkingProblem SolvingCollaborationCommunication
Tools & Technologies
Business Intelligence ToolsData Analytics Platforms
Industry Keywords
IT Performance CockpitData EnvironmentsKPI ManagementMarket Benchmarks

About the role

Key responsibilities & impact
  • Manage and operate the IT Performance Cockpit backlog
  • Define, structure and maintain a centralized backlog of KPIs, dashboards and use cases
  • Ensure prioritization aligned with Group IT strategy and business needs
  • Maintain consistency across all IT performance domains
  • Ensure strong rigor in KPI definitions, methodologies and calculation rules across entities
  • Contribute to the evaluation of IT performance against market benchmarks and industry standards
  • Develop and maintain a deep and structured understanding of IT performance KPIs
  • Define KPI frameworks, calculation rules, thresholds and measurement methodologies
  • Validate data sources and ensure reliability and consistency across entities
  • Continuously challenge KPI relevance to maximize decision-making value
  • Coordinate IT, Data and BI teams for KPI and dashboard implementation
  • Ensure translation of KPI definitions into data models, pipelines and reporting solutions
  • Track delivery progress, risks, dependencies and timelines
  • Ensure data quality, consistency and reliability of KPI outputs
  • Challenge data inconsistencies and ensure alignment between KPI logic and data outputs
  • Support industrialization and automation of reporting

Requirements

What you’ll need
  • At least 5 years of experience in Product Owner, Business Analyst or IT Project Management roles
  • Good experience in data, reporting, BI or IT performance environments
  • Experience working with complex data environments and multiple data sources

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off