Clara

Sales

• Drive Sales Growth: Own the end-to-end sales cycle, identifying and pursuing new business opportunities to expand Clara's client base in the Northeast region.
• Leverage Local Network: Utilize your existing relationships and deep understanding of the Recife business ecosystem—specifically among decision-makers in finance and operations—to generate high-quality leads.
• Manage Sales Pipeline: Oversee lead generation, qualification, and closing, ensuring a consistent and predictable flow of new partnerships.
• Strategic Relationship Management: Act as a trusted advisor to clients, understanding their complex financial needs and providing tailored solutions via the Clara platform.
• Cross-functional Collaboration: Work closely with Marketing and Product teams to align local market insights with our broader growth strategy, using tools like Hubspot to track and optimize your impact.
• Operational Excellence: Use Google Drive and automated workflows to maintain rigorous documentation and performance tracking.

Sales Lead – Recife

Business Development Rep

• Lead and mentor a team of high-performing Customer Success Managers, fostering a strong culture of accountability, ownership, and impact.
• Own and continuously improve customer lifecycle analysis and management, identifying drop-off points and opportunities to increase engagement.
• Use data analysis to define KPIs, track performance, and inform strategy and prioritization.
• Oversee a portfolio of enterprise and mid-market accounts, ensuring consistent value delivery, retention, and growth.
• Develop and execute cross-sell and up-sell strategies to expand account value.
• Lead communication and adoption efforts for product launches and experience-impacting changes.
• Serve as a senior voice of the customer across the company, sharing insights with Product, Ops, and Growth teams.
• Build customer advocacy initiatives, including case studies, referrals, and testimonials.

Head of Account Development – Brazil

Account Executive

• Drive the outbound sales motion for Clara’s expense management and corporate card solutions.
• Lead the go-to-market strategy in the tech industry.
• Identify and engage companies using legacy financial processes, positioning Clara as the integrated alternative to traditional banks and manual expense tools.
• Generate a high volume of qualified leads through proactive prospecting and strategic outreach via Amplemarket.
• Manage a robust pipeline of mid-market and enterprise clients, focusing on long-term scalability.
• Influence Finance Directors, CFOs, and Controllers by demonstrating a deep understanding of financial workflows, reconciliation, and ERP integration.
• Consistently exceed monthly and quarterly sales targets and deal-volume KPIs.
• Maintain meticulous records of all sales activity and client interactions using Hubspot.
• Act as a brand ambassador, clearly communicating Clara’s differentiation within the Brazilian fintech and expense management landscape.

Account Executive – Tech Industry Specialist

Engineer

• Own the end-to-end technical onboarding of new Travel Pay clients, including corporate registration, Real Card Number (RCN) setup, and alias configuration.
• Manage Custom Data Fields (up to 29 fields per template), MCC-based restrictions, purchase groups, and approval flows.
• Prepare and submit Mastercard registration documentation, coordinate with Mastercard Implementation Managers, and manage boarding forms for VCN operations.
• Serve as the first point of operational contact for product capability questions, providing structured, well-reasoned responses and supporting pre-sales configuration proposals.
• Resolve operational incidents related to rejected VCNs, reconciliation mismatches between booking and transaction records, and enriched data configuration (Smart Data / CDF3).
• Document SOPs and runbooks in Google Drive or similar tools to transition from ad-hoc tasks to a structured, scalable operational flow.

Forward-deployed Engineer – LatAm

• Rapidly build and ship AI features that solve real customer and internal problems
• Own projects end-to-end: from scoping and architecture to implementation and production deployment
• Design, build, and deploy AI-powered features and applications from 0 to 1 in production
• Integrate LLMs and AI models into existing products and workflows, handling the full stack from API integration to user-facing features
• Build intelligent automation tools that improve internal operations, customer experience, or business processes
• Create MVPs and prototypes quickly to validate ideas, then iterate based on real usage and feedback
• Own the entire lifecycle: scoping, technical design, implementation, deployment, and monitoring
• Build robust APIs and backend services that power AI features with proper authentication, rate limiting, and error handling
• Design and implement data pipelines that support AI applications: document processing, embedding generation, vector search
• Deploy and maintain containerized applications on AWS infrastructure (ECS, Lambda, S3, RDS)

Operations

• Liderar y desarrollar un equipo de expertos en operaciones de ingresos, actuando como el socio estratégico para todos los equipos comerciales y stakeholders clave a través de la organización.
• Definir y ejecutar la estrategia de operaciones comerciales alineada con los objetivos de crecimiento de Clara en México, Brasil y Colombia.
• Coordinar con Producto para cualquier lanzamiento que afecte el proceso de incorporación y ventas, para optimizar resultados y minimizar errores.
• Propietario de informes de ingresos, pronósticos y gestión del rendimiento — trabajando con el equipo de datos para desarrollar insights claros y decisiones accionables para los líderes comerciales utilizando Hubspot y Metabase.
• Impulsar la mejora continua del playbook comercial, desde la prospección hasta el cierre, upselling y cross-selling, y transición a Customer Success.
• Gestionar el stack tecnológico comercial, principalmente HubSpot, Fathom y Amplemarket, asegurando la integridad de los datos, el cumplimiento de los procesos y la adopción en todos los equipos.
• Ser propietario del marco de compensación variable para todos los equipos comerciales — incluido el diseño de modelos, definición de políticas, definición de objetivos, cálculo de resultados y gobernanza — en estrecha asociación con Finanzas y Personas.
• Explorar e implementar oportunidades de automatización utilizando herramientas como N8N, Extend y Replit para agilizar el ciclo de ventas y complementar los esfuerzos de los equipos de Producto e Ingeniería.
• Supervisar la asignación de la cartera de clientes para todos los agentes de ventas y SDRs en México, Brasil y Colombia, y supervisar la asignación de carteras para los equipos de Customer Success.
• Colaborar de manera transversal con Finanzas, Operaciones, Personas, Producto y Customer Success para asegurar alineamiento y una experiencia del cliente sin problemas.

Commercial Operations Lead – México

Revenue Operations

• Act as a strategic partner to commercial leaders to design and execute the GTM roadmap.
• Ownership of the end-to-end revenue data strategy.
• Architect and continuously refine the "Clara Operating System."
• Lead the strategy for our commercial technology.
• Lead complex territory mapping and quota-setting exercises.
• Build the infrastructure for high performance.
• Build and scale automated workflows using AI as a core lever for operational efficiency.

Revenue Operations Head – Mexico City

• Act as a strategic partner to commercial leaders to design and execute the GTM roadmap.
• Ownership of the end-to-end revenue data strategy.
• Architect and continuously refine the 'Clara Operating System.'
• Lead the strategy for our commercial technology.
• Lead complex territory mapping and quota-setting exercises.
• Build the infrastructure for high performance.
• Build and scale automated workflows using AI as a core lever for operational efficiency.

Revenue Operations Head

Full-stack Engineer

• Guide architecture and design decisions for scalable, secure, and reliable backend services
• Write high-quality, maintainable code and set best practices for the engineering team
• Mentor and support the professional growth of mid- and senior-level engineers
• Collaborate closely with Product, Design, and Data to define and deliver end-to-end solutions
• Lead technical planning, code reviews, and project prioritization with a focus on long-term impact
• Champion engineering excellence and foster a culture of ownership, continuous improvement, and knowledge sharing
• Identify and reduce tech debt to improve system performance and team productivity
• Drive adoption of tools and practices that support speed and quality (e.g., CI/CD, Github, observability)
• Stay close to the product to deeply understand customer needs and ensure backend systems meet business goals

Staff/Senior Engineer

Analyst

• Verify that all prospects comply with legal, cash flow, credit score, and risk assessment requirements.
• Manage onboarding processes, including KYC, KYB, AML checks, credit score validation, and credit origination.
• Analyze customer financial conditions and assess creditworthiness for B2B clients.
• Propose credit limits based on risk analysis and financial health.
• Review and challenge first-line credit risk models to ensure accuracy.
• Identify, propose, and implement process improvements using tools like N8N or Hubspot to streamline workflows.
• Support credit bureau audits and operational improvement initiatives.
• Collaborate closely with the Sales team to address customer credit needs while maintaining risk standards.

Control Desk, Credit Analyst

Recruitment

• Lead Talent Strategy: Define and execute the recruitment roadmap for Sales, Marketing, and Ops, ensuring hiring velocity aligns with Clara’s ambitious business goals.
• Architect AI & Automation: Design and deploy AI agents and automated workflows to eliminate friction. We prioritize simplicity—if a task can be automated to let you focus on high-value human connection, you make it happen.
• Strategic Business Partnership: Act as a direct advisor to leadership. Use market intelligence to influence headcount planning and compensation, engaging in respectful debate to reach the best answers.
• Optimize the Ecosystem: Serve as the power user for Greenhouse and LinkedIn Recruiter. You ensure our pipelines are data-driven, transparent, and built for speed.
• Drive Ownership: You act as an owner of the candidate experience and quality of hire. You don't wait for instructions; you identify bottlenecks and solve them today, not tomorrow.
• Always Be Changing: Constantly audit and reinvent our processes. You thrive in an environment where we are always improving ourselves and our output.

Talent Acquisition Lead

• We're looking for a Fullstack Engineer to join Clara’s Innovation Team. This is a pragmatic, fast-moving role for someone who thrives on shipping features quickly. You will operate in "ultra-fast" mode—identifying opportunities, building prototypes, and delivering production-ready AI solutions that create immediate business value.
• Your main focus will be to rapidly build and ship AI features that solve real customer and internal problems. You'll own projects end-to-end: from scoping and architecture to implementation and production deployment. Speed and pragmatism are core to this role—you'll make smart tradeoffs to deliver quick wins while maintaining production quality standards.
• Design, build, and deploy AI-powered features and applications from 0 to 1 in production
• Integrate LLMs and AI models into existing products and workflows, handling the full stack from API integration to user-facing features
• Build intelligent automation tools that improve internal operations, customer experience, or business processes
• Create MVPs and prototypes quickly to validate ideas, then iterate based on real usage and feedback
• Own the entire lifecycle: scoping, technical design, implementation, deployment, and monitoring
• Build robust REST APIs and backend services with proper authentication, rate limiting, and error handling
• Design and implement data pipelines and processing workflows that support product features—including document handling, search, and integrations.
• Deploy and maintain containerized applications on AWS infrastructure (ECS, Lambda, S3, RDS)
• Implement monitoring, logging, and observability for services in production.
• Ensure applications meet security, privacy, and compliance requirements for financial services
• Work closely with product teams, data scientists, and business stakeholders to identify high-impact opportunities
• Translate business problems into technical solutions, making pragmatic decisions about build vs. buy vs. API
• Share knowledge and evangelize successful patterns across engineering teams
• Balance speed with sustainability—ship fast without creating technical debt that blocks future iteration
• Contribute to the broader engineering organization by bringing innovation team learnings back to core teams
• Stay current with rapidly evolving tools, frameworks, and best practices
• Experiment with new AI capabilities and evaluate their potential for Clara's use cases
• Share findings, demos, and insights with the broader team to inspire innovation

Fullstack Engineer

Designer

• Work closely with our creative team to support the visual execution of our brand across all digital and print touchpoints, ensuring consistency as we scale across Latin America
• Create high-quality social media graphics, presentations, and marketing materials that align with Clara's premium brand guidelines
• Support the design of editorial content, including reports, white papers, and digital campaigns, to drive engagement and brand awareness
• Assist in maintaining and organizing design files within Figma, contributing to the evolution of our design system
• Prepare and optimize assets for digital distribution and print, ensuring technical precision and high-quality output
• Collaborate with senior designers and copywriters to bring creative briefs to life, participating in brainstorming sessions and contributing fresh ideas
• Maintain organized asset libraries and documentation within Google Drive to ensure seamless cross-functional collaboration

Junior Designer

• Serving, qualifying, and closing opportunities from inbound leads originating from digital platforms, marketing campaigns, and direct requests.
• Prioritizing a large pipeline of small and medium-sized businesses, focusing your energy on closing the most promising opportunities.
• Conducting commercial negotiations, effectively communicating Clara’s value proposition, and following through until the deal is closed.
• Managing a massive portfolio of accounts and identifying the highest-potential companies for deeper engagement.
• Running mass outbound sequences through Hubspot, Amplemarket, WhatsApp campaigns, and cold calls to re-engage or activate inbound contacts.
• Utilizing CRM tools for effective lead management, including building reports, sequences, and templates to optimize your workflow.
• Collaborating closely with Account Executives and Marketing to ensure a seamless customer journey from initial interest to full activation.

Clara

Sales Lead – Recife

Head of Account Development – Brazil

Account Executive – Tech Industry Specialist

Forward-deployed Engineer – LatAm

Forward-deployed Engineer – LatAm

Commercial Operations Lead – México

Revenue Operations Head – Mexico City

Revenue Operations Head

Staff/Senior Engineer

Control Desk, Credit Analyst

Talent Acquisition Lead

Fullstack Engineer

Junior Designer

Inside Sales Representative – São Paulo

Massive Acquisition Sales Representative – Mexico City