City of Hamilton, Ohio

Administration

• Reporting to the Senior Engineer, Capital Planning, under the supervision of the Senior Development Administrator, prepare and implement administrative systems for development applications data tracking, records maintenance and the development and maintenance of data tracking systems and procedural manuals for the Growth Management Division.
• Composes correspondence; compiles and analyzes statistics.
• Compiles information for new and/or amendment of existing development policies and procedures for various types of development applications.
• Co-ordinates and implements the preparation of manuals containing development policies, procedures, and standards for the land development practices for internal and public use.
• Co-ordinates with development staff; other sections or departments and prepares information for recommendation reports to Council.
• Assists in the design, development and maintenance of the Growth Management Division’s electronic data systems for tracking development applications.
• Assists in the creation of user manuals to instruct staff on the use of the Growth Management Division’s data tracking systems and provide training to staff on use of database.
• Set up Database features for staff Time Tracking and Reporting.
• Oversee and document processes for all types of development applications administered by the division for incorporation into the tracking system including creation of flow charts for each process.
• Uses the electronic data systems to compile information and prepare status reports showing development and revenue activity of the Growth Management Division for distribution to members of Council, other departments and divisional staff.
• Record and process Development Processing Fees, including yearly indexing / maintenance of Divisional Processing Fees List.
• Oversees and monitors processing fee records in a digital Database.
• Responsible for tracking quantities and costs of municipal works constructed under development applications.
• Reviews tender documents to record constructed municipal works (i.e. watermains, sanitary sewers, sidewalks) by type, size and contract prices and enter the information into the division database for each application.
• Prepare reports for management, senior staff and other departments showing the quantity of municipal infrastructure constructed under development applications on an annual basis.
• Participates in the Staging of Development Program and preparation of reports by compiling and recording subdivision draft plan information, application status, proposed Land Use data – number of blocks, proposed units, from subdivision draft plan information.
• Prepares Staging of Development Detail Sheets for all active subdivision applications, showing estimated development charge expenditures and anticipated revenue based on development type and number of proposed units and required municipal infrastructure.
• Performs other duties as assigned which are directly related to the major responsibilities of the job.

Development Administrator

Project Manager

• Lead, coordinate and manage a broad range of project-related activities and programs for the Recreation Division
• Provide staff leadership on multi-disciplinary project teams towards improved effectiveness, efficiency, and public service
• Develop, recommend and provide professional advice on process management, quality assurance, business continuity, and program changes
• Manage projects, process improvements, studies, public consultation, and communication to advance work and mandate of the division
• Responsible for indoor studies and recommendations reviews, new park development, and lease space recommendations
• Skilled in report writing, budgeting, financial management, and conducting feasibility studies
• Confirm funding and commitments from sponsors, stakeholders and project team members
• Manage, monitor and review project financials, resources and risks to ensure completion within schedule and budget
• Lead strategic projects, program reviews, and business case development
• Provide support to the Division Director in quality assurance standards, project methodology and management

Senior Project Manager – Divisional Project Initiatives

Business Development Rep

• Reporting to the Program Lead, Hamilton Business Centre, the Business Development Officer will support the overall Hamilton Business Centre program.
• Work with new or expanding businesses to access information and resources needed to help them grow or scale-up.
• Assist with business registrations and deliver general presentations about entrepreneurship.
• Support core programming for the Hamilton Business Centre team including consulting services, delivering training sessions, public presentations and outreach.
• Provide support for general inquiries, event planning/management and contact management.
• Assist the Program Lead, Business Advisors and support staff with development, administration and implementation of programs and services offered by the Small Business Enterprise Centre and department.
• Promote and market small business opportunities within the City of Hamilton.
• Attend trade shows as a City representative, market and pursue business opportunities on behalf of the City.
• Provide support to businesses and individuals with demographic, statistical and other economic forecasting information related to all economic activity.
• Respond to information requests from entrepreneurs, partners, and the business community related to business start-up and expansion needs.
• Provide business plan feedback, guidance and direction as required.
• Liaise with entrepreneurs, partners, consultants, lawyers, Chamber of Commerce, area municipalities and City staff to address business and development issues.
• Monitor and examine market conditions and emerging trends that may affect current and potential businesses; provide recommendations for appropriate action.
• Maintain a record of contacts and generated activities.
• Provide recommendations for targeting specific business sectors based on current environment.
• Initiate and champion special projects related to development such as sector related marketing, tax business analysis and related programs.
• Prepare reports and make presentations to entrepreneurs, partners, stakeholders, Chamber of Commerce and other groups as required.
• Perform other duties as assigned which are directly related to the responsibilities of the position.

Business Development Officer – Small Business

Payroll

• Reports to Supervisor, Payroll, performs a variety of accounting and clerical duties associated with the preparation and reconciliation of wage and salary payrolls and employee benefits.
• Processes payroll documents received from Human Resources or Departments and determines the necessary adjustments to gross pay.
• Calculates vacation pay, retroactive pay, sick leave, retiring allowance, in lieu of notice pay and inputs adjustments into payroll system.
• Adjusts tax on final payments based on tax waivers received from Canada Revenue Agency (CRA).
• Calculates, prepares correspondence, collects and adjusts employee records for overpayments.
• Calculates, prepares and processes jobs to produce manual cheques for underpayments.
• Updates employee deductions as required.
• Prepares cheque requisitions for all payroll deductions and remits on a timely basis (ie. taxes, bonds, charities, garnishments, union dues, etc.).
• Prepares Records of Employment documents including running jobs and printing of documents.
• Answers inquiries in person and by telephone from employees, departments including outside agencies such as CRA and Human Resources Skills & Development Canada.
• Prepares monthly account reconciliations for liability and clearing accounts.
• Calculates, deducts and maintains garnishment records.
• Recalls/cancels direct deposits as required and reissues rejected direct deposits from bank.
• Adjusts employee's gross pay for attendance docking exceptions.
• Prepares journals to fund sick leave payments from reserve accounts.
• Prepares adjustments to employee records for the preparation of annual T4/T4A's.
• Completes the annual PIER Review (audit of CPP/EI deductions) required by CRA.
• Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.
• Performs other duties as assigned which are directly related to the major responsibilities of the job.

Payroll Clerk

Customer Support

• Manages and supports the technical architecture, integrations, and overall system functionality of the Emergency Services technology platforms.
• Provides technical oversight and administration of the City’s Emergency Services technology platforms, including configuration, security, and performance optimization.
• Maintains data integrity of the City’s Emergency Services technology platforms through the setup of data structures.
• Supports data management functions including import/export of data.
• Performs regular audits to maintain data integrity.
• Manages and supports integrations between the City’s Emergency Services technology platforms and other enterprise applications.
• Defines and assigns user roles, user groups, and permissions.
• Collaborates with vendors, internal stakeholders, and business units to troubleshoot system issues.
• Ensures alignment with ITIL best practices for incident management.
• Develops functional and technical specifications from detailed business requirements.
• Leads development and implementation tasks identified on project plans.
• Designs, develops, and executes system test plans and user acceptance testing (UAT).
• Assists in the development of standard operating procedures, knowledge articles, and best practices for application usage.
• Works collaboratively with Solution Architects and Enterprise Architects to maintain system architecture documentation.
• Responds to application issues from the user community and provides on-site and on-call support.

Application Support Specialist – Emergency Services

Business Analyst

• Analyze and devise complex business process requirements for all IT-related business and operations systems critical to core organizational functions.
• Research and analyze data in support of business functions, process knowledge, and systems requirements.
• Assist in mentoring other staff to contribute to the development of business analytics capabilities within the Information Technology Division.
• Responsible for project change management activities, including collaborating with other team members to develop communication and change management plans.
• Proactively create reports based on findings, complete with recommended improvements to, or new requirements for business processes and operational procedures.
• Apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments and to assist in implementing new hardware and software systems and business processes.
• Lead the process and requirements definition and validate benefit realization on medium and large complexity projects, requiring knowledge or insight on multiple business and/or functional areas.
• May be assigned on one or more projects as a project team member and/or a project lead, and provide coaching to other business, information and database analysts.
• Ensure the project team follows the established project delivery framework.

Senior Business Analyst

• Provides technical oversight and administration of the Computronix POSSE platform, including configuration, development, security, and optimization.
• Works collaboratively with internal and external stakeholders to review change requests, develop overall solution designs, and provide operational support.
• Ensures that development and deployments activities adhere to established policies, procedures, and best practices including reviews and approvals and sign-offs at each stage.
• Works collaboratively with IT resources, business stakeholders, and vendors to support integrations solutions between Computronix POSSE and other enterprise applications and services including, but not limited to, ERP, CRM, and Document Markup.
• Defines and assigns user roles, user groups, and permissions to ensure secure and controlled access.
• Develops functional and technical specifications from detailed business requirements.
• Leads development and implementation tasks identified on project plans to achieve goals, deliverables, and timelines.
• Works collaboratively with Solution Architects and Enterprise Architects to maintain system architecture documentation and identifies solutions for new business requests.
• Collaborates with vendors, internal stakeholders, and business units to troubleshoot system issues, enhance functionality, and implement application customizations and enhancements while adhering to industry and business best practices.
• Ensures alignment with ITIL best practices for incident management, problem resolution, and change control processes.
• Assists in the development of standard operating procedures, knowledge articles, technical standards, governance policies, and best practices for application usage.
• Responds to application issues from the user community, normally via the IT Service Management (ITSM) application, to troubleshoot problems.
• Works with other Information Technology staff as required to resolve issues and identifies root cause.
• Escalates issues and requests to application vendors, staff, and other business stakeholders as required.
• May be required to provide on-call support to users.
• Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.
• Performs other duties as assigned, which are directly related to the major responsibilities of the job.

Application Support Specialist, Planning, Permitting & Licensing

• Assume accountability for the development, implementation, and execution of projects related to water/wastewater and storm water facility asset management
• Provide leadership in the management of engineering and financial studies
• Liaise with consultants and oversee budgets
• Ensure service quality and cost-effective, timely service delivery in accordance with policies
• Prepare and make presentations to staff and external agencies
• Act as Project Manager on facility asset management audits and assessments
• Formulate long-range plans for inspection and maintenance of facility assets
• Collaborate with multidisciplinary teams to address asset management issues