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Manager, Departmental Planning, Performance and Continuous Improvement
City of Hamilton, OhioManager overseeing departmental planning, performance, and continuous improvement initiatives at the City of Hamilton. Leading projects to enhance performance and public service within Hamilton's Public Works portfolio.
About the role
Key responsibilities & impact- Develop and manage programs and processes for performance improvement
- Lead the development of a continuous improvement program
- Conduct process audits for performance improvement opportunities
- Establish justification for Continuous Improvement efforts
- Lead the implementation of a Quality Management framework
- Accountable for planning and leading Corporate Asset Management initiatives
- Support the Departmental sustainability program and climate change activities
Requirements
What you’ll need- Considerable experience related to the duties listed above
- University Degree or Diploma in Engineering, Sciences, Quality Assurance, Operations Management, or related discipline
- Considerable experience in performance measurement, process engineering, and managing continuous improvement initiatives
- Solid project management and change management skills
- Demonstrated experience leading in an operational environment
- Strong negotiation, facilitation, coaching and performance management skills
- Excellent communication skills (both oral and written)
- Intermediate to Advanced skills in Microsoft Applications
Benefits
Comp & perks- The City is an equal opportunity employer
- Inclusive, barrier-free recruitment
- Accommodation for applicants during hiring process
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Performance ImprovementProcess AuditsQuality Management FrameworkCorporate Asset ManagementSustainability Program Support
Soft Skills
NegotiationFacilitationCoachingPerformance ManagementCommunication