Solutions Engineer

• Facilitate design sessions with clients and the Mission Cloud team to create the strategy, architecture, and implementation plan for generative AI implementation
• Design, develop, and deploy generative AI models that demonstrate high performance and efficiency in solving complex problems
• Collaborate with data scientists, engineers, and domain experts to integrate generative AI solutions into existing systems or products
• Contribute to or lead the development of statements of work based on solutions you have designed based on customer business outcomes and needs
• Support pre-sales engineers in proposal design and positioning, including helping define an approach to solving a prospect’s technical challenges and helping the business development team estimate and plan projects
• Work with the customer pre and post sales to ensure they are ready for the engagement to start, have data available, granted access to systems and have staff available
• Implement and fine-tune existing generative AI algorithms and models to meet specific use-case requirements, including scalability and resource efficiency
• Conduct thorough testing, accuracy evaluation and validation of generative AI solutions to ensure accuracy, reliability, and robustness
• Communicate proposed solutions to clients so they understand the benefits, translating technical elements into business language
• Develop strategic roadmaps and project plans based on customer business outcomes and goals
• Work with Project Managers to set customer expectations, drive alignment, and coordinate timelines
• Work with engineers to break down complex development plans into LOE estimates, design documents and project plans
• Implement customer roadmaps in coordination with engineers; ensure project tasks are completed on time, high quality, and progress toward project goals
• Explore and experiment with the latest advancements in generative AI research to improve system performance and capabilities
• Stay up-to-date with the latest trends, tools, and technologies in the generative AI field
• Document the implementation process, provide technical documentation, and contribute to knowledge sharing within the team
• Mentor more junior team members and support DAML process improvement initiatives
• Support AI Solutions recruiting efforts by participating on interview panels
• Lead strategic initiatives within Mission Cloud to keep AI Solutions at the forefront of AI and AWS technologies
• Contribute marketing materials for Mission Cloud in the Generative AI space

AI Sales Solutions Architect

Product Manager

• Grow revenue and overall profitability for the assigned product category
• Manage product, promotion, price, competitive positioning, and sales awareness
• Maintain expert knowledge in a product portfolio as the subject matter expert
• Develop marketing plans for their product portfolio
• Maximize sales revenue, profit, and vendor co-op for specific product categories through strategic planning and marketing
• Recommend pricing strategies, monitor competitive activity, oversees product information, and identifies customer needs
• Interface with vendors to develop or enhance the marketing of product(s) or product line(s), and manage Co-op and MDF funding
• Manage SKUs per product categories
• Optimize catalog and E-commerce merchandising strategy for the category
• Identify key emerging technologies and partners within the category
• Forecast sales volumes, run product forecasts, and proactively manage measurable category goals
• Analyze industry information to identify opportunities and strategies to increase vendor partner sales within CDW
• Build and maintain successful relationships with partners and act as the liaison and escalation point between CDW and the vendor
• Create annual Business plan for the respective category
• Align and communicate with Segment marketing

Manager

• Engage regularly with assigned partner(s) to maintain an open channel of communication at all times
• Provide subject matter expertise and evangelize a partner's product line and associated programs such as Bid Desk programs, VIR, COOP and Category Penetration
• Analyze complex industry information to identify and execute opportunities and develop and execute strategies to increase sales
• Develop and articulate competitive positioning and differentiation of brands
• Develop and drive execution for marketing plans for partner in conjunction with Partner Development and Product Managers that outline target customer segments, products, promotions, pricing, positioning and complete launch plans
• Identify training opportunities and educate pre-sales and Product Specialists on new product introductions, transitions, competitive advantages, and opportunities to identify sales within their customer base
• Understand and communicate partner organizational structure with key decision makers and foster strong executive relationships
• Communicate partners’ financial conditions and market new products related to the assigned partner
• Manage and maximize overall profitability; managing financial benefits and develop and execute strategies around re-investing funding
• Mentor and coach junior team members
• Engage with CDW Procurement to help forecast sales volumes
• Represent and evangelize the assigned brand in meetings and speak to brand performance, category performance, program/promotion results, and current initiatives
• Lead the Product specialists in creation and review of content for respective manufacturer ads.
• Provide comprehensive reporting and analysis, both internally and externally, on brand performance, category performance, industry trends, and market share
• Host Quarterly Business Reviews (QBRs) to review partner performance and discuss/lead joint initiatives
• Identify and drive continuous improvement opportunities
• Obtain and facilitate necessary partner and industry certifications

Federal Business Manager

Cloud Engineer

• Engineer, operate, and support enterprise-grade services in cloud and hybrid environments
• Lead and support migration of on-premises services to cloud platforms, ensuring continuity, performance, and reliability
• Manage and optimize service performance, availability, and scalability across multiple enterprise systems
• Implement and maintain monitoring, alerting, and performance management solutions
• Ensure services meet defined SLAs, SLOs, and operational requirements
• Troubleshoot complex service integration and performance issues across infrastructure, identity, and user environments
• Partner with infrastructure, security, and operations teams to ensure secure, compliant, and resilient service delivery
• Document service architectures, operational runbooks, and support procedures
• Provide senior-level technical guidance and mentoring to engineering peers

Senior Cloud Engineer – FS Poly

Business Analyst

• Lead stakeholder interviews with application owners
• Document access models (groups, roles, permissions)
• Define identity and access data aggregation in SailPoint
• Analyze current access patterns to design and implement RBAC models
• Manage Access Certification campaigns including quarterly and annual access reviews
• Develop and maintain audit-ready reporting
• Create clear and effective documentation including SOPs and TDDs
• Analyze large datasets of user entitlements

IAM Business Analyst – FAA Preaward

Software Engineer

• Develop and maintain complex BeanShell and Java rules for: Account correlation
• Attribute transformation
• Pre- and post-provisioning logic
• Design and implement custom business processes (workflows) to support non-standard lifecycle events, including: Emergency “kill-switch” terminations
• Multi-tier federal approval chains
• Lead application onboarding efforts, including: Building custom REST, SOAP, and JDBC connectors
• Integrating legacy government systems lacking out-of-the-box SailPoint support
• Utilize the SailPoint Object API to programmatically manage: Identity Cubes
• Roles
• Entitlements
• Troubleshoot and optimize platform performance using: IIQ Console and Debug pages
• XML configuration analysis
• Task and workflow diagnostics
• Write and execute complex SQL queries to: Validate identity data
• Perform backend troubleshooting within the IIQ Identity Database
• Integrate with enterprise systems using APIs (JSON/XML) and support web server environments such as Tomcat and JBoss

IIQ Developer – FAA Preaward

Operations

• Coach and develop laptop repair technicians: Provide guidance, training, and support to help technicians improve their technical skills and maintain adherence to established repair standards.
• Oversee troubleshooting and repair activities: Supervise the team’s problem-solving efforts, ensuring complex hardware issues are resolved efficiently and challenging repairs are completed successfully.
• Monitor repair performance: Track and review the quality and timeliness of repairs performed by technicians, ensuring consistent delivery of excellent service across all laptop models.
• Develop and implement technical processes: Lead the team in creating and refining procedures that enhance the efficiency and effectiveness of laptop repair operations.
• Manage team projects: Coordinate and prioritize tasks, allocate resources, and oversee workloads to ensure successful completion of technical projects within deadlines and budget.
• Serve as an escalation point for special requests and exceptions.
• Facilitate cross-team collaboration: Work closely with other groups within CDW to support technical services, aligning team efforts with organizational goals and operational requirements.
• Oversee training initiatives for technicians and support staff, ensuring the team meets and exceeds key performance indicators (KPIs).

Repair Operations Supervisor

Architect

• Design and architect the end-to-end SailPoint IdentityIQ (IIQ) environment
• Define and implement a scalable Role-Based Access Control (RBAC) strategy
• Lead integration efforts between SailPoint and enterprise security tools
• Partner with Agency Leads and stakeholders to translate business and mission requirements into technical solutions
• Ensure alignment with Federal ICAM standards

IIQ Architect – FAA Preaward

Events

• Own full-cycle execution of events, including customer programs, internal meetings, and industry tradeshows—delivering seamless, high-impact experiences.
• Ensure all event elements align with CDW’s brand standards, business priorities, and audience expectations through collaboration with the event strategy team.
• Collaborate closely with cross-functional partners—including Sales, ITS, Marketing, Product & Partner Management, and Coworker Success—to scope event requirements, manage logistics, and deliver measurable outcomes.
• Manage all logistical components of events, including hotel accommodations, vendor management, travel coordination, catering, and A/V.
• Develop and oversee comprehensive event documentation, event roadmap, production timelines, floorplans, staffing plans, and execution checklists.
• Serve as the onsite lead, ensuring flawless execution and real-time problem-solving for both corporate events and tradeshows.
• Lead post-event reconciliation, reporting, and team debriefs to evaluate outcomes and drive continuous improvement.
• Own CDW’s presence at key industry tradeshows, including booth layout, staffing, and onsite brand representation.
• Collaborate with both vendors and exhibit house partners to manage design, logistics, shipping, and installation/dismantle.
• Manage exhibitor deadlines, deliverables, and sponsorship activations with precision.
• Ensure brand consistency, partner alignment, and a compelling customer experience at every touchpoint.

Event Lead – Tradeshow

• Develop appropriate product scoping, bill of materials, assessment, and service solutions for CDW customers, including architecture, optimizations, technology health checks, deployment services, and advisory services.
• Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs).
• Analyze technical and competitive considerations, defining actions to meet customer expectations in the sales cycle by uncovering customer long-term goals and requirements and crafting solutions that build towards the desired end goals.
• Maintain strategic relationships with Customers, Internal Sales & Delivery management, acting as a trusted advisor to drive business growth.
• Maintain relationships with Key strategic partners by maintaining at least 5 partner technical certifications.
• Grow influence in your assigned territory by high levels of engagement with vendors/partners/customers/Sales as a strategic advisor and being seen by teammates as an expert in the field.
• Act as a subject matter expert in multiple families of products and solutions, providing regular contributions to CDW marketing approved online activities, such as LinkedIn, blog posts, online magazine, etc.
• Drive outreach initiatives, technical enablement projects, coaching, and mentoring for other SAs, Solution Executives, and Field Sellers. Mentoring and coaching of solution architects around best practices to engage with coworkers and customers.

Consulting Solution Architect – Hybrid Infrastructure

Financial Planning and Analysis

• Lead the end-to-end sales process from opportunity origination through solutioning and close, with direct accountability during the Identify and Discover stages and strategic advisement through the remainder of the sales cycle.
• Shape and influence opportunities early by collaborating with account teams, architects, and delivery leaders to define customer business challenges and identify value-based outcomes.
• Package and position complex service-led solutions that integrate multiple practice areas and align to customer transformation goals.
• Engage with executive-level stakeholders, using a consultative, outcome-oriented approach that ties technology strategies to measurable business results.
• Operate across CDW’s ITS portfolio, leveraging services as the lead motion to create differentiated customer value.
• Foster cross-practice collaboration in enterprise and major accounts to drive transformational outcomes and long-term customer partnerships.

Principal Enterprise Solution Executive, Financial Services

Network Engineer

• Plans, implements, and operates network services/systems
• Conducts testing of network systems
• Maintains technical expertise in all areas of network and computer hardware and software interconnection
• Monitors overall network performance and analyzes and implements process models for network optimization

Network Engineer, Cisco ISE

Analyst

• Research and respond to inquiries and requests for adjustments from Sales and Finance
• Prepare commission earnings, including calculation and testing system generated calculations
• Process automated and manual adjustments
• Generate reporting and commission statements based upon transactional data
• Contributes to daily, monthly, and quarterly analysis, reporting, and presentations
• Ensure financial close and reporting deadlines are met
• Perform User Acceptance Testing for Sales Compensation related system implementations
• Research and validate the target incentives for the Sales organization

Commission Analyst

Account Manager

• Prospect for new customers through a high volume of customer touchpoints to effectively grow your book of business
• Build, grow and maintain positive relationships with your customers
• Research current and potential customers to understand their business, and educate them on the value of working with CDW
• Educate, strategize and successfully sell the industry’s top technology products, services and solutions
• Collaborate with peers and industry partners to bring the best technology solutions to your customers

AI Sales Solutions Architect

Product Manager

Federal Business Manager

Senior Cloud Engineer – FS Poly

IAM Business Analyst – FAA Preaward

IIQ Developer – FAA Preaward

Repair Operations Supervisor

IIQ Architect – FAA Preaward

Event Lead – Tradeshow

Repair Operations Supervisor

Consulting Solution Architect – Hybrid Infrastructure

Principal Enterprise Solution Executive, Financial Services

Network Engineer, Cisco ISE

Commission Analyst

Account Representative – Intern Conversion