Consultant

• Manage Project Managers to ensure accurate tracking of program budgets and resources while managing actuals vs. planned hours against the resource allocation and budget.
• Timely reporting of project financials and budgets to stakeholders.
• Ties project outcomes to clients’ business strategies, helping to generate additional new business.
• Understands the economics of financial decisions across the program and its impact to the client and CDW.
• Validates initial program/project scope and estimates.
• Understands and articulates the impact of project changes on the program.
• Influences and makes program recommendations at executive stakeholder level.
• Sets strategy for minimizing impact and risk to the client due to project changes.
• Maintains continuous alignment of program scope with the client’s strategic business objectives .
• Makes recommendations to modify the program to enhance effectiveness toward the business results or strategic intent.
• Identifies and interprets risks from dependent CDW projects and client landscapes.
• Understands how they impact the program and mitigation strategies.
• Proactively conducts resource planning and optimizing billable schedules, monitoring and adjusting assignments as necessary.
• Acts as an escalation point to address resource constraints in order to minimize impact to the program.
• Establishes and owns program communication plan.
• Consolidates , manages and executes project communication plans into program communications plan for all stakeholders and work streams.
• Master tools and methodologies for solution delivery excellence.
• Mentor Program and Project Managers on tools, methodologies, and consultative skills to provide value to our customers.
• Strong influencing skills.
• Demonstrated experience with Agile Project Management Tools - JIRA, ADO, etc.
• Previous experience navigating a matrix organization.
• Takes accountability for project results and holds all project team members accountable for their scope of work.
• Is fiscally responsible to the client, the program/project and to CDW.
• Instills trust with our clients by building strong relationships with stakeholders.
• Demonstrates ability to diffuse uncomfortable situations with client and/or project team.
• Leads efforts to continuously define, contribute and to improve our overall project management knowledge base across solution areas.
• Develops standards, best practices and training for team members.
• Assimilates information from across all projects in the program and distills the information for the appropriate stakeholders .
• Integrates new information on the fly, synthesizes the information and charts a new course as appropriate .
• Has clear and concise communication.
• Leads and facilitates both live and virtual meetings.
• Keeps meetings on track, on topic and summarizes, assigns and publishes follow up items in a timely manner .
• Adapts communication style and medium to the audience needs.
• Adjusts communications based on complex political landscape .
• Defines strategy and content for formal presentations and coaches project managers on delivery.
• Creates talking points and strategic messaging.
• Uses political savviness, business acumen, and relevant personnel along with CDW experience to establish credibility.

Principal Advisory Consultant

General Counsel

• Serve as a trusted legal advisor to Services & Solutions and Sales leadership, providing counsel on business initiatives, market expansion, and operational decisions
• Collaborate proactively with stakeholders to ensure CDW builds, sells, delivers, and manages new services and solutions in a manner consistent with CDW's risk profile, financial targets, strategic goals, and contractual obligations
• Help simplify and evolve the company's operating model and delivery processes to reduce friction for customers and drive greater efficiency in execution
• Support M&A due diligence and integration activities for Solutions & Services acquisitions and strategic partnerships as needed
• Lead the negotiation and structuring of complex commercial and technology transactions, including managed services agreements, professional services contracts, technology licensing arrangements, cloud solution agreements, and strategic partnership arrangements
• Provide pragmatic, go-to-market legal advice that balances risk mitigation with business agility and competitive positioning
• Manage legal and commercial risk in partner, vendor, and subcontractor relationships critical to services delivery
• Handle escalated contract negotiations involving material customer relationships and significant revenue impact
• Develop and refine standardized contract templates, playbooks, and clause libraries that support scalable and efficient commercial execution
• Support compliance with state, federal, and international regulations affecting services and sales across multiple jurisdictions
• Help develop controls and strengthen governance processes that support CDW's continued transformation into a leading digital and services-led technology partner
• Monitor evolving regulations affecting technology services, including AI governance, cybersecurity requirements, data privacy (GDPR, CCPA, sector-specific requirements), and industry-specific compliance
• Manage IP considerations in services delivery, including customer data rights, developed solutions ownership, and third-party IP compliance
• Provide ongoing legal support for services operations, including change orders, service modifications, performance issues, and customer relationship management
• Advise on legal aspects of services staffing models, including contractor vs. employee classifications, customer site requirements, and security clearance obligations
• Manage and resolve commercial disputes, service delivery claims, and pre-litigation matters in coordination with the broader Legal team
• Coordinate with other Legal team members and cross-functional partners to maximize a unified, agile, customer-friendly approach
• As a senior leader within the Legal team, mentor and guide junior attorneys and legal professionals on complex matters as needs arise

Senior Counsel

Sales

• Advise Sales Leadership and HR Business Partners on sales compensation strategy
• Build financial and behavioral impact models for proposed plan changes
• Ensure compensation plans drive desired coworker behaviors and outcomes
• Own day-to-day plan management for ~800 coworkers
• Analyze sales performance and incentive plan effectiveness
• Lead automation of manual compensation plans within the ICM system
• Conduct audits of seller Length of Service levels

Senior Sales Compensation Partner – 12 month contract

Support Engineer

• Develop high-quality visuals, graphics, and presentation materials to support briefings for MCICOM leadership and senior Marine Corps stakeholders
• Translate complex technical concepts into clear, visually compelling formats including dashboards, infographics, charts, and executive summaries
• Serve as a Subject Matter Expert (SME) in project scheduling, including development, maintenance, and analysis of Integrated Master Schedules (IMS)
• Lead Integrated Master Schedule (IMS) development across multiple projects and programs, ensuring alignment with mission objectives and delivery timelines
• Provide future schedule planning support, including long-range planning and forecasting of program activities and deliverables
• Support future milestone planning to define, track, and manage key program events and decision points
• Perform schedule integration across multiple programs and projects to ensure consistency, alignment, and visibility across MCICOM initiatives
• Conduct dependency mapping to identify and manage interdependencies between projects, systems, and stakeholders
• Perform critical path analysis to identify schedule drivers and potential impacts to program timelines
• Conduct schedule risk assessments and support the development of mitigation strategies to address potential delays or conflicts
• Support future capability timeline planning, aligning infrastructure and telecommunications deployments with Marine Corps mission needs
• Utilize tools such as Microsoft Project, Primavera P6, or equivalent scheduling software to manage timelines, dependencies, and resource planning
• Serve as a subject matter expert in data visualization tools, including Power BI, to develop interactive dashboards and reporting solutions
• Provide program management support including schedule tracking, meeting coordination, action item management, and deliverable tracking
• Support the development and maintenance of program documentation and reporting artifacts
• Provide technical documentation support including development, editing, and formatting of reports, specifications, white papers, and engineering documents
• Ensure all deliverables meet quality standards, formatting requirements, and applicable government guidelines
• Assist in the preparation of documentation for MILCON processes, including supporting materials for DD Form 1391 packages and design review submissions
• Collaborate with engineers, program managers, and SMEs to gather, organize, and present technical information accurately
• Maintain document repositories and version control for technical and program documentation
• Support the development of standard templates, scheduling frameworks, and visual communication best practices
• Ensure alignment with cybersecurity and data management policies when handling sensitive information

Senior Technical Administrative Support

Technician

• Accurately review customer work orders and carefully assess user-reported computer issues to identify and resolve problems
• Test and evaluate customer device needs to determine appropriate repairs
• Perform electronic device repairs, including hardware and software troubleshooting
• Troubleshoot customer hardware or software issues while ensuring proper procedures are followed
• Set up, repair, or replace computer hardware and associated devices as needed
• Follow all QC standards, ensuring each device is reviewed per customer request and meets required quality checks
• Remain flexible with internal movement across K–12 teams to support training on multiple device types and stay current with OEM requirements
• Meet established production goals while consistently upholding QC standards

Repair Technician

QA Engineer

• Perform the analysis of business requirements for accuracy, completeness, redundancy, ambiguity, and testability for multiple strategic software projects.
• Define the scope, approach, risks, and assumptions for testing.
• Design, build, and prioritize test cases.
• Execute manual and automated testing.
• Report and communicate test status and metrics to project stakeholders.
• Lead and/or participates in peer reviews of project deliverables.
• Work with stakeholders and development to define and develop testing requirements to validate software solutions were built to specifications.
• Plan, develop, execute, and maintain test cases, both manual and automated.
• Document and report defects within established process and tracking system.
• Create automated tests using JMeter for testing REST APIs and other test automation tools such as UFT or Tosca for UI tests.
• Integrate automated tests with CI/CD pipelines for continuous monitoring and alerting on failures.

Senior Quality Engineer

Program Manager

• Serve as the primary program lead for large-scale infrastructure modernization initiatives, including data center, network, cloud, and base infrastructure transformation efforts
• Lead program execution from initial planning through delivery and operational transition, ensuring alignment with contract requirements, scope, schedule, and budget
• Coordinate cross-functional teams across engineering, network, cloud, cybersecurity, and operations to deliver integrated infrastructure solutions
• Drive the planning, design, deployment, and integration of enterprise IT infrastructure, including:
• Data center and edge infrastructure environments
• Enterprise networking (LAN/WAN, transport, secure communications)
• Cloud and hybrid infrastructure (AWS, Azure, private cloud)
• Base or installation-level technology modernization initiatives
• Interface directly with government stakeholders, program leadership, and contracting officers to ensure successful program execution and stakeholder alignment
• Develop and manage integrated master schedules (IMS), program roadmaps, and executive-level reporting (status, risks, financials, deliverables)
• Identify, track, and mitigate program risks, dependencies, and issues across technical and operational workstreams
• Ensure compliance with DoD and federal standards, including cybersecurity, RMF, and mission assurance requirements
• Oversee vendor and partner performance, subcontractor coordination, and delivery accountability
• Translate complex technical concepts into actionable program strategies and executive-level communications
• Drive continuous improvement across program execution, delivery processes, and infrastructure modernization strategies

Infrastructure Program Manager

ServiceNow

• Serve as primary technical point-of-contact for projects and face of the development team to the customer
• Define technical solutions at an architectural and design level aligned with client business problems
• Understand customer requirements, translate to solutions, and communicate to clients
• Write/estimate Stories, monitor Developer's work, and own overall quality and delivery of development
• Responsible for Sprint demos, development artifacts, documentation, and knowledge transfer
• Work collaboratively with Engagement Manager to monitor scope creep
• Mentor Developers and Technical Consultants on technical design standards and best practices
• Perform research into technology partner or vendor solutions for integration
• Contribute to continual improvement of Delivery Services processes and maturing of portfolios and capabilities

Solution Architect – ServiceNow

• Lead the estimation, design, and delivery of advanced solutions for customers incorporating deep understanding of process design
• Spearhead the creation, deployment, and enhancement of technical best practices and standards
• Oversee completeness, consistency, and high quality of technical deliverables to ensure they meet customer expectations
• Champion the evolution of Professional and Managed Services processes
• Manage and mentor junior consultants
• Collaborate closely with cross-functional teams to address complex technical challenges
• Continuously assess and enhance internal processes to optimize efficiency and effectiveness in service delivery
• Stay abreast of emerging technologies, industry trends, and ServiceNow platform updates

Senior ServiceNow Technical Consultant

Cloud Engineer

• Engineer, operate, and support enterprise-grade services in cloud and hybrid environments
• Lead and support migration of on‑premises services to cloud platforms, ensuring continuity, performance, and reliability
• Manage and optimize service performance, availability, and scalability across multiple enterprise systems
• Implement and maintain monitoring, alerting, and performance management solutions
• Ensure services meet defined SLAs, SLOs, and operational requirements
• Troubleshoot complex service integration and performance issues across infrastructure, identity, and user environments
• Partner with infrastructure, security, and operations teams to ensure secure, compliant, and resilient service delivery
• Document service architectures, operational runbooks, and support procedures
• Provide senior-level technical guidance and mentoring to engineering peers

Senior Cloud Engineer - FS Poly

Engineer

• Administer, maintain, and support Cisco Unified Communications Manager (CUCM/Call Manager) environments.
• Design, deploy, configure, and troubleshoot Cisco IP Telephony, voice, video, mobility, and collaboration solutions.
• Analyze, troubleshoot, and resolve call routing issues, call flow failures, and call quality concerns.
• Create, analyze, and troubleshoot call flows and Call Detail Records (CDRs).
• Perform software upgrades, patching, migrations, and lifecycle management activities within Cisco UC environments.
• Support Cisco Unity Connection voicemail systems and Cisco IP phone deployments.
• Participate in the design and implementation of multi-site Cisco collaboration solutions.
• Provide Tier III technical support and serve as an escalation point for complex voice and network issues.
• Collaborate with network engineers, security teams, vendors, and customer stakeholders to ensure system availability and performance.
• Monitor and optimize voice infrastructure performance across enterprise environments.
• Document configurations, procedures, and technical solutions in accordance with customer requirements.

Call Manager Engineer, TS/SCI

Manager

• Align leadership development to enterprise strategy. Partner closely with the Director of Learning Strategy & Enablement to connect Director+ and high-potential development to enterprise learning priorities, talent strategy, and pipeline needs.
• Design and deliver modern leadership solutions. Build engaging, scalable development experiences for Director+ leaders and high-potential/successor talent — aligned to business growth, transformation priorities, and distinct leadership maturity levels.
• Leverage multi-modality learning. Integrate coaching, 360 assessments, simulations, experiential learning, and AI-enabled tools into all senior leadership development programs and experiences.
• Activate CDW's Leadership Model (Director + Populations). Ensure all development experiences reflect our core values and integrate our leadership model at the core.
• Measure impact and drive continuous improvement. Define success metrics and use data, surveys, benchmarks, and evaluation insights to strengthen program effectiveness and inform strategic decision-making.
• Build enterprise relationships. Develop strong partnerships across CDW to support adoption, scalability, and credibility of senior-leader and high-potential development experiences.
• Manage vendor and partner relationships. Collaborate with external partners (e.g., executive education providers, coaching platforms, assessment vendors) to deliver high-quality leadership development experiences.
• Lead program execution. Own project and program implementation, scaling, and ongoing maintenance — including end-to-end coordination of leadership programs, ensuring a seamless leader experience.
• Support leaders through transformation. Design development solutions that equip Director+ leaders to lead through business transformation and AI activation — building capabilities in enterprise thinking, ambiguity, and change leadership.
• Stay ahead of industry trends. Innovate by staying current on leadership development best practices, emerging technologies, and new approaches to senior-leader learning.

Senior Manager, Leadership Capability and Strategy

Business Analyst

• Analyze business processes and identify areas for improvement
• Engage with stakeholders to gather requirements and translate them into technical specifications
• Collaborate with technical teams to implement solutions
• Support AI integration within business functions
• Monitor project progress and report on findings

Full-stack Engineer

• Act as a thought leader for CDW Technology and the Software Engineering function.
• Provide strategic leadership for enterprise software engineering initiatives.
• Lead a large engineering organization consisting of 150+ technology professionals.
• Work closely with senior business stakeholders and technology leaders.
• Lead and manage engineering managers and professional software development teams.
• Oversee the planning and execution of a large enterprise technology portfolio.
• Mentor engineering leaders and teams.

Director, Software Engineering

• Manage Android, iOS, iPadOS, and macOS devices using Microsoft Intune
• Manage AR/VR devices using Meta Quest for Business
• Configure and maintain MDM and MAM policies to ensure device security
• Package, deploy, and publish applications (including macOS applications)
• Conduct vulnerability remediation across Macs and enrolled devices
• Work within Agile/JIRA frameworks to deliver technical solutions