Cloud Engineer

• Engineer, operate, and support enterprise-grade services in cloud and hybrid environments
• Lead and support migration of on-premises services to cloud platforms, ensuring continuity, performance, and reliability
• Manage and optimize service performance, availability, and scalability across multiple enterprise systems
• Implement and maintain monitoring, alerting, and performance management solutions
• Ensure services meet defined SLAs, SLOs, and operational requirements
• Troubleshoot complex service integration and performance issues across infrastructure, identity, and user environments
• Partner with infrastructure, security, and operations teams to ensure secure, compliant, and resilient service delivery
• Document service architectures, operational runbooks, and support procedures
• Provide senior-level technical guidance and mentoring to engineering peers

Senior Cloud Engineer – FS Poly

Business Analyst

• Lead stakeholder interviews with application owners
• Document access models (groups, roles, permissions)
• Define identity and access data aggregation in SailPoint
• Analyze current access patterns to design and implement RBAC models
• Manage Access Certification campaigns including quarterly and annual access reviews
• Develop and maintain audit-ready reporting
• Create clear and effective documentation including SOPs and TDDs
• Analyze large datasets of user entitlements

IAM Business Analyst – FAA Preaward

Software Engineer

• Develop and maintain complex BeanShell and Java rules for: Account correlation
• Attribute transformation
• Pre- and post-provisioning logic
• Design and implement custom business processes (workflows) to support non-standard lifecycle events, including: Emergency “kill-switch” terminations
• Multi-tier federal approval chains
• Lead application onboarding efforts, including: Building custom REST, SOAP, and JDBC connectors
• Integrating legacy government systems lacking out-of-the-box SailPoint support
• Utilize the SailPoint Object API to programmatically manage: Identity Cubes
• Roles
• Entitlements
• Troubleshoot and optimize platform performance using: IIQ Console and Debug pages
• XML configuration analysis
• Task and workflow diagnostics
• Write and execute complex SQL queries to: Validate identity data
• Perform backend troubleshooting within the IIQ Identity Database
• Integrate with enterprise systems using APIs (JSON/XML) and support web server environments such as Tomcat and JBoss

IIQ Developer – FAA Preaward

Operations

• Coach and develop laptop repair technicians: Provide guidance, training, and support to help technicians improve their technical skills and maintain adherence to established repair standards.
• Oversee troubleshooting and repair activities: Supervise the team’s problem-solving efforts, ensuring complex hardware issues are resolved efficiently and challenging repairs are completed successfully.
• Monitor repair performance: Track and review the quality and timeliness of repairs performed by technicians, ensuring consistent delivery of excellent service across all laptop models.
• Develop and implement technical processes: Lead the team in creating and refining procedures that enhance the efficiency and effectiveness of laptop repair operations.
• Manage team projects: Coordinate and prioritize tasks, allocate resources, and oversee workloads to ensure successful completion of technical projects within deadlines and budget.
• Serve as an escalation point for special requests and exceptions.
• Facilitate cross-team collaboration: Work closely with other groups within CDW to support technical services, aligning team efforts with organizational goals and operational requirements.
• Oversee training initiatives for technicians and support staff, ensuring the team meets and exceeds key performance indicators (KPIs).

Repair Operations Supervisor

Architect

• Design and architect the end-to-end SailPoint IdentityIQ (IIQ) environment
• Define and implement a scalable Role-Based Access Control (RBAC) strategy
• Lead integration efforts between SailPoint and enterprise security tools
• Partner with Agency Leads and stakeholders to translate business and mission requirements into technical solutions
• Ensure alignment with Federal ICAM standards

IIQ Architect – FAA Preaward

Events

• Own full-cycle execution of events, including customer programs, internal meetings, and industry tradeshows—delivering seamless, high-impact experiences.
• Ensure all event elements align with CDW’s brand standards, business priorities, and audience expectations through collaboration with the event strategy team.
• Collaborate closely with cross-functional partners—including Sales, ITS, Marketing, Product & Partner Management, and Coworker Success—to scope event requirements, manage logistics, and deliver measurable outcomes.
• Manage all logistical components of events, including hotel accommodations, vendor management, travel coordination, catering, and A/V.
• Develop and oversee comprehensive event documentation, event roadmap, production timelines, floorplans, staffing plans, and execution checklists.
• Serve as the onsite lead, ensuring flawless execution and real-time problem-solving for both corporate events and tradeshows.
• Lead post-event reconciliation, reporting, and team debriefs to evaluate outcomes and drive continuous improvement.
• Own CDW’s presence at key industry tradeshows, including booth layout, staffing, and onsite brand representation.
• Collaborate with both vendors and exhibit house partners to manage design, logistics, shipping, and installation/dismantle.
• Manage exhibitor deadlines, deliverables, and sponsorship activations with precision.
• Ensure brand consistency, partner alignment, and a compelling customer experience at every touchpoint.

Event Lead – Tradeshow

Solutions Engineer

• Develop appropriate product scoping, bill of materials, assessment, and service solutions for CDW customers, including architecture, optimizations, technology health checks, deployment services, and advisory services.
• Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs).
• Analyze technical and competitive considerations, defining actions to meet customer expectations in the sales cycle by uncovering customer long-term goals and requirements and crafting solutions that build towards the desired end goals.
• Maintain strategic relationships with Customers, Internal Sales & Delivery management, acting as a trusted advisor to drive business growth.
• Maintain relationships with Key strategic partners by maintaining at least 5 partner technical certifications.
• Grow influence in your assigned territory by high levels of engagement with vendors/partners/customers/Sales as a strategic advisor and being seen by teammates as an expert in the field.
• Act as a subject matter expert in multiple families of products and solutions, providing regular contributions to CDW marketing approved online activities, such as LinkedIn, blog posts, online magazine, etc.
• Drive outreach initiatives, technical enablement projects, coaching, and mentoring for other SAs, Solution Executives, and Field Sellers. Mentoring and coaching of solution architects around best practices to engage with coworkers and customers.

Consulting Solution Architect – Hybrid Infrastructure

Financial Planning and Analysis

• Lead the end-to-end sales process from opportunity origination through solutioning and close, with direct accountability during the Identify and Discover stages and strategic advisement through the remainder of the sales cycle.
• Shape and influence opportunities early by collaborating with account teams, architects, and delivery leaders to define customer business challenges and identify value-based outcomes.
• Package and position complex service-led solutions that integrate multiple practice areas and align to customer transformation goals.
• Engage with executive-level stakeholders, using a consultative, outcome-oriented approach that ties technology strategies to measurable business results.
• Operate across CDW’s ITS portfolio, leveraging services as the lead motion to create differentiated customer value.
• Foster cross-practice collaboration in enterprise and major accounts to drive transformational outcomes and long-term customer partnerships.

Principal Enterprise Solution Executive, Financial Services

Network Engineer

• Plans, implements, and operates network services/systems
• Conducts testing of network systems
• Maintains technical expertise in all areas of network and computer hardware and software interconnection
• Monitors overall network performance and analyzes and implements process models for network optimization

Network Engineer, Cisco ISE

Analyst

• Research and respond to inquiries and requests for adjustments from Sales and Finance
• Prepare commission earnings, including calculation and testing system generated calculations
• Process automated and manual adjustments
• Generate reporting and commission statements based upon transactional data
• Contributes to daily, monthly, and quarterly analysis, reporting, and presentations
• Ensure financial close and reporting deadlines are met
• Perform User Acceptance Testing for Sales Compensation related system implementations
• Research and validate the target incentives for the Sales organization

Commission Analyst

Account Manager

• Prospect for new customers through a high volume of customer touchpoints to effectively grow your book of business
• Build, grow and maintain positive relationships with your customers
• Research current and potential customers to understand their business, and educate them on the value of working with CDW
• Educate, strategize and successfully sell the industry’s top technology products, services and solutions
• Collaborate with peers and industry partners to bring the best technology solutions to your customers

Account Representative – Intern Conversion

Project Manager

• Govern project budgets, timelines, risks, assumptions, scope changes, issues and dependencies; report out to clients and team members
• Plan, schedule, document and manage activities throughout cloud consulting engagements as a billable project manager
• Lead consulting sessions with Delivery team to understand challenges, technical needs, and customer requirements
• Document and present recommendations to customers, including senior leadership
• Manage comprehensive project plans and validate requested deliverables, resource requirements, internal goals, client priorities and milestones
• Control and analyze project finances by ensuring project funding is secured and documented and creating cost estimates that are aligned with resource requirements
• Coordinate relationships with customers and vendors to identify problems, create solutions, and implement efficiency improvements
• Manage scope changes and customer expectations through the change order process
• Work with Mission Cloud service delivery leadership and sales resources to scope work efforts for project services

Senior Project Manager

Compliance

• Support CDW’s Global Information Security organization in maintaining continuous compliance with Cybersecurity Maturity Model Certification (CMMC), NIST 800‑171, and related government security requirements.
• Perform detailed technical, documentation, and evidence‑gathering activities to support assessments, audits, and system onboarding.
• Develop remediation plans, validate control execution, document system architectures and connections, review contractual security requirements, and ensure accurate compliance records in the GRC platform.
• Work with control owners to ensure timely execution and effectiveness of controls.
• Conduct interviews for security controls and collect objective evidence for compliance assessment.
• Develop and update Operational Plan of Action (OPA) to address gaps and compliance issues.
• Remediate findings, track progress, and reassess post-remediation.
• Draft, update, and finalize System Security Plan (SSP) for systems in scope and new systems under evaluation.
• Use the GRC platform to manage controls effectiveness status, documentation, and evidence.
• Update or create policies and procedures to support compliance.
• Develop detailed architecture and data flow diagrams for all in-scope systems.
• Review and document all connections (APIs, ports, protocols, services) for in-scope systems and physical locations.
• Identify and document all external and cloud service providers associated with in-scope environments.
• Review Government contracts and RFPs to identify obligations, assess feasibility, and ensure security requirements are met before commitment.
• Independently review and revise information security clauses in customer and vendor contractual agreements to ensure compliance with company policies.
• Perform other work as assigned to support overall Security Risk Management team objectives.

Senior GRC Consultant

• Lead enterprise implementation projects involving multiple workstreams, geographies, and third-party partners.
• Develop, present, and maintain detailed enterprise-level program plans, roadmaps, financials, and executive dashboards.
• Facilitate executive steering committees, ensuring transparent communication of status, risks, issues, and financial performance.
• Anticipate and manage interdependencies across technical, operational, and business teams to ensure project success.
• Negotiate and manage scope changes with executive sponsors, ensuring proper documentation, financial impact analysis, and change order processing.
• Ensure strict compliance with regulatory, contractual, and industry requirements in delivery.
• Codify lessons learned and contribute to the PMO’s strategic evolution.
• Act as a trusted advisor to clients and represent Mission Cloud/CDW in strategic forums.

Senior Cloud Engineer – FS Poly

IAM Business Analyst – FAA Preaward

IIQ Developer – FAA Preaward

Repair Operations Supervisor

IIQ Architect – FAA Preaward

Event Lead – Tradeshow

Repair Operations Supervisor

Consulting Solution Architect – Hybrid Infrastructure

Principal Enterprise Solution Executive, Financial Services

Network Engineer, Cisco ISE

Commission Analyst

Account Representative – Intern Conversion

Senior Project Manager

Senior GRC Consultant

Senior Project Manager, ENT