CareMetx, LLC

Human Resources

• Partner with assigned business unit leaders and people managers to understand organizational needs and deliver tailored HR support and guidance.
• Provide day-to-day HR counsel on employee relations matters including conflict resolution, performance issues, disciplinary actions, and separations.
• Conduct thorough, objective investigations into employee complaints and workplace concerns; recommend and implement appropriate resolutions.
• Collaborate with Talent Acquisition to support full-cycle recruiting efforts, including job profile development, interview guidance, and onboarding.
• Support and guide managers through the performance management process, including goal setting, mid-year check-ins, annual reviews, and performance improvement plans.
• Analyze HR data and trends — including turnover, engagement, and headcount — to identify issues and recommend proactive solutions.
• Partner with the Compensation team to support salary benchmarking, offer approvals, and internal equity reviews.
• Assist with the design and delivery of employee engagement initiatives, recognition programs, and culture-building activities.
• Advise managers and employees on HR policies, procedures, and programs; ensure consistent and fair application across the organization.
• Support learning and development efforts by identifying training needs and coordinating or facilitating relevant programs.
• Partner with HR Centers of Excellence (COEs) including Benefits, Payroll, and Talent Development to ensure seamless employee experiences.
• Ensure compliance with federal, state, and local employment laws and regulations; stay current on legislative changes and their impact on HR practices.
• Support organizational change initiatives by providing HR guidance on restructuring, role changes, and workforce transitions.
• Maintain accurate and confidential employee records and documentation in the HRIS in accordance with company policy.

Senior Human Resources Business Partner

• Administer various human resource plans and procedures for all organization personnel.
• Assist in the development and implementation of personnel policies and procedures.
• Prepare and maintain the employee handbook and the policies and procedures manual.
• Participate in developing department goals, objectives, and systems.
• Administer the compensation program; monitor the performance evaluation program and revise as necessary.
• Perform benefits administration, including claims resolution, change reporting, and communicating benefits information to employees.
• Conduct New Hire Orientations that foster a positive first impression of the company.
• Manage Onboarding/Offboarding administration, including the timely approval of benefit approval notifications within the payroll system.
• Maintain the timely flow of EAF changes within the payroll system by responding to notifications for approvals.
• Ensure that job descriptions are recorded for title changes and salary is reviewed for its appropriateness in accordance with ranges.
• Provide HR Policy guidance and interpretation with guidance, in accordance with company handbook and applicable laws.

Senior Human Resources Generalist

Director

• Join a team hungry to grow topline revenue for CareMetx
• Shape the strategies that lead to winning new business
• Develop competitive external communications connecting products to clients’ needs
• Manage new business development and solutioning process including proposal development, compliance oversight, and team guidance
• Collaborate with internal subject matter experts to synthesize solution offers that address clients’ needs
• Contribute to development and refinement of templates and standardized processes to streamline proposal development
• Ensure proposal compliance and check submission regularly throughout the proposal cycle

Director, Strategic Pursuit

Sales

• The Vice President of Sales will motivate, inspire, and create new patient services revenue opportunities in the US.
• You will have a deep understanding in operating/contributing to a high-performance sales team including lead generation and qualification, pipeline and opportunity management, proposal and presentation best practices, and managing overall opportunities from qualification to close.
• Must understand Reimbursement HUB center operations, the specialty pharmacy marketplace and related services provided.
• Maintain regular and reliable attendance, including being present, on time, and prepared for work as scheduled.

Vice President, Sales

Financial Planning and Analysis

• Serve as the strategic finance partner to the CIO and IT leadership.
• Lead the development, maintenance, and enhancement of financial models.
• Own financial management of offshore/nearshore IT resources.
• Drive the annual operating plan, long-range plan, and rolling forecast processes.
• Monitor actuals against budget and forecast; identify variances, trends, risks, and opportunities.
• Provide executive-ready reporting and presentations for the CFO, CIO, and leadership team.
• Evaluate IT vendor contracts, managed service agreements, and capital projects to optimize spend.
• Partner cross-functionally with Accounting, HR, Sourcing, Operations, and Project Management.

FP&A Manager – IT Finance

Operations

• Manage the existing team for operations related to manufacturer programs
• Responsible for the management of the client program manager(s)
• Participate in strategic and tactical planning sessions
• Make recommendations in the development of long-term strategies
• Present strategic and operational plans for the development of new
• Participate in proposal writing, contracting, client presentations, and pricing
• Involved with the development of policies, standard operating procedures and work instructions for manufacturer
• Responsible for overseeing the recruitment, training and management of program teams
• Maintain regular and reliable attendance, including being present, on time, and prepared for work as scheduled.
• Performs other related duties as assigned.

Director – Hub Operations

Full-stack Engineer

• Lead the adoption of AI-first development practices across the engineering organization — including AI-assisted code generation, intelligent code review, automated documentation, and LLM-powered feature development.
• Evaluate and integrate emerging AI tools, frameworks, and APIs (including large language models and generative AI platforms) into CareMetx's product and platform architecture.
• Establish internal standards and best practices for responsible, scalable AI integration; conduct knowledge-sharing sessions to accelerate AI fluency across engineering teams.
• Stay current with the rapidly evolving AI/ML landscape, bringing innovations back to the organization and translating them into concrete product improvements.
• Architect and develop robust, scalable, and maintainable software systems across the full stack — from API design and data modeling to front-end implementation and cloud infrastructure.
• Lead the technical design of complex features and platform capabilities, producing clear architectural documentation and driving cross-functional alignment before implementation begins.
• Own multiple concurrent complex projects end-to-end, from requirements refinement through deployment and post-launch observability.
• Proactively identify and address technical debt, refactoring opportunities, and architectural risks before they become blockers.
• Collaborate closely with product management, UX, and business stakeholders to translate complex requirements into practical, elegant technical solutions.

Senior Software Engineer

Account Manager

• Lead team of Account Managers and Account Support Managers
• Set the standard for client management
• Act as a trusted advisor/primary escalation point with key client stakeholders
• Build, forecast, and manage P&L for client portfolio
• Collaborate with Operations Leadership on client strategy
• Support and provide Product with competitive intelligence and market insights
• Maintain regular and reliable attendance

Senior Vice President, Account Management

Vice President

• Define and execute the enterprise business applications strategy in alignment with CareMetx's broader IT and corporate objectives.
• Serve as a key member of the IT leadership team under SVP, Information Technology, contributing to technology roadmap planning, budget development, and enterprise architecture decisions.
• Build, mentor, and develop a high-performing team of application managers, analysts, and developers.
• Establish and enforce governance frameworks, change management processes, and application lifecycle policies.
• Own the full lifecycle of all business applications including CRM, ERP, HRIS, finance systems, contact center platforms, and operational tooling.
• Lead vendor selection, contract negotiations, and ongoing vendor relationship management.
• Ensure applications are scalable, secure, compliant (HIPAA, SOC 2, etc.), and aligned with industry best practices in healthcare technology.
• Oversee integration architecture between business applications and CareMetx's proprietary hub platform and digital products.
• Drive continuous improvement across application performance, reliability, and user adoption.
• Partner with the PMO and IT Operations teams to deliver projects on time, within scope, and on budget.
• Establish KPIs and SLAs for all business applications and provide regular reporting to executive leadership.
• Manage escalations and serve as the point of accountability for critical application incidents.
• Act as a trusted advisor to senior business leaders, translating complex technology capabilities into business outcomes.
• Collaborate with the Product and Engineering teams to ensure seamless integration between internal systems and client-facing platforms.
• Champion user experience and change management practices that drive adoption and minimize disruption during system transitions.