Senior Human Resources Business Partner

CareMetx, LLC

Senior HR Business Partner at CareMetx delivering industry-leading patient access solutions. Aligning HR strategies with business objectives for organizational effectiveness and performance management.

Posted 5/5/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Partner with assigned business unit leaders and people managers to understand organizational needs and deliver tailored HR support and guidance.
Provide day-to-day HR counsel on employee relations matters including conflict resolution, performance issues, disciplinary actions, and separations.
Conduct thorough, objective investigations into employee complaints and workplace concerns; recommend and implement appropriate resolutions.
Collaborate with Talent Acquisition to support full-cycle recruiting efforts, including job profile development, interview guidance, and onboarding.
Support and guide managers through the performance management process, including goal setting, mid-year check-ins, annual reviews, and performance improvement plans.
Analyze HR data and trends — including turnover, engagement, and headcount — to identify issues and recommend proactive solutions.
Partner with the Compensation team to support salary benchmarking, offer approvals, and internal equity reviews.
Assist with the design and delivery of employee engagement initiatives, recognition programs, and culture-building activities.
Advise managers and employees on HR policies, procedures, and programs; ensure consistent and fair application across the organization.
Support learning and development efforts by identifying training needs and coordinating or facilitating relevant programs.
Partner with HR Centers of Excellence (COEs) including Benefits, Payroll, and Talent Development to ensure seamless employee experiences.
Ensure compliance with federal, state, and local employment laws and regulations; stay current on legislative changes and their impact on HR practices.
Support organizational change initiatives by providing HR guidance on restructuring, role changes, and workforce transitions.
Maintain accurate and confidential employee records and documentation in the HRIS in accordance with company policy.

Requirements

What you’ll need

Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field required; Master’s degree (MBA, MSHR, or similar) preferred.
5+ years of progressive HR experience, with at least 2 years in a Senior HRBP or equivalent strategic HR capacity.
Demonstrated experience in process improvement, SOP development, or operational process management.
Experience supporting multiple business units and managing complex employee relations matters independently.
Proven track record of successfully partnering with and influencing senior and executive leadership.
Strong business acumen with the ability to translate organizational goals into people strategies.
Deep knowledge of employment law, HR compliance, and HR best practices.
Excellent coaching, influencing, and interpersonal communication skills across all levels.
Proficiency in HRIS platforms (e.g., Workday, SAP SuccessFactors, UKG) and HR analytics tools.
Skilled in process analysis, SOP documentation, and continuous improvement methodologies (e.g., Lean, Six Sigma a plus).
Ability to manage multiple priorities in a fast-paced environment with a high degree of autonomy.
SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.
Lean Six Sigma Green Belt or equivalent process improvement certification a plus.

Benefits

Comp & perks

Health insurance
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

employee relationsconflict resolutionperformance managementHR data analysissalary benchmarkingtraining needs assessmentprocess improvementSOP developmentHR complianceHR best practices

Soft Skills

coachinginfluencinginterpersonal communicationbusiness acumenorganizational change managementproblem-solvingcollaborationautonomygoal settingperformance improvement

Certifications

SHRM-CPSHRM-SCPPHRSPHRLean Six Sigma Green Belt