Director – Hub Operations

CareMetx, LLC

Director of Hub Operations for CareMetx overseeing operations related to specialty pharmaceutical support services. Leading strategic planning, team management, and operational execution.

Posted 4/24/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Manage the existing team for operations related to manufacturer programs
Responsible for the management of the client program manager(s)
Participate in strategic and tactical planning sessions
Make recommendations in the development of long-term strategies
Present strategic and operational plans for the development of new
Participate in proposal writing, contracting, client presentations, and pricing
Involved with the development of policies, standard operating procedures and work instructions for manufacturer
Responsible for overseeing the recruitment, training and management of program teams
Maintain regular and reliable attendance, including being present, on time, and prepared for work as scheduled.
Performs other related duties as assigned.

Requirements

What you’ll need

College degree preferred
Requires broad knowledge and training in the fields of healthcare, specialty pharmacy and reimbursement
Requires a minimum Seven (7) years of experience
At least 5 years in a progressive management role
A minimum experience in the pharmaceutical industry is required
General knowledge of reimbursement, patient assistance programs, database elements and functionality; operational policies and processes
Dynamic leader who can energize multidiscipline work teams to learn and apply new skills and /or techniques to respond to the business needs
Knowledge of full service call center programs preferred

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementstrategic planningtactical planningproposal writingcontractingclient presentationspolicy developmentstandard operating proceduresrecruitmenttraining management

Soft Skills

leadershipteam managementcommunicationorganizational skillsdynamic leadershipmultidiscipline teamworkproblem-solvingadaptabilitystrategic thinkingpresentation skills