Vice President, Business Applications

CareMetx, LLC

Senior IT leadership role overseeing enterprise applications and strategy at CareMetx. Partnering with business stakeholders to drive measurable value and align with company growth objectives.

Posted 4/14/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

AWSAzureCloudERPGoogle Cloud PlatformPMP

About the role

Key responsibilities & impact

Define and execute the enterprise business applications strategy in alignment with CareMetx's broader IT and corporate objectives.
Serve as a key member of the IT leadership team under SVP, Information Technology, contributing to technology roadmap planning, budget development, and enterprise architecture decisions.
Build, mentor, and develop a high-performing team of application managers, analysts, and developers.
Establish and enforce governance frameworks, change management processes, and application lifecycle policies.
Own the full lifecycle of all business applications including CRM, ERP, HRIS, finance systems, contact center platforms, and operational tooling.
Lead vendor selection, contract negotiations, and ongoing vendor relationship management.
Ensure applications are scalable, secure, compliant (HIPAA, SOC 2, etc.), and aligned with industry best practices in healthcare technology.
Oversee integration architecture between business applications and CareMetx's proprietary hub platform and digital products.
Drive continuous improvement across application performance, reliability, and user adoption.
Partner with the PMO and IT Operations teams to deliver projects on time, within scope, and on budget.
Establish KPIs and SLAs for all business applications and provide regular reporting to executive leadership.
Manage escalations and serve as the point of accountability for critical application incidents.
Act as a trusted advisor to senior business leaders, translating complex technology capabilities into business outcomes.
Collaborate with the Product and Engineering teams to ensure seamless integration between internal systems and client-facing platforms.
Champion user experience and change management practices that drive adoption and minimize disruption during system transitions.

Requirements

What you’ll need

12+ years of progressive experience in IT, with at least 5 years in a senior leadership role overseeing business applications or enterprise systems.
Demonstrated experience managing complex application portfolios in a healthcare, health-tech, or life sciences environment.
Bachelor's degree in Computer Science, Information Systems, or a related field.
Experience with hub services, specialty pharmacy, or patient access technology platforms.
Experience operating within a private equity-backed, high-growth company environment.
MBA or advanced degree in a relevant discipline.
PMP, ITIL, or similar certifications.
Strong knowledge of CRM (e.g., Salesforce), ERP, HRIS, and contact center platforms.
Deep understanding of healthcare compliance requirements including HIPAA, HITECH, and data privacy regulations.
Proven ability to lead cross-functional teams and manage large-scale system implementations and migrations.
Exceptional communication and executive presence, with the ability to influence and align stakeholders at all levels.
Familiarity with API integration patterns, data platforms, and cloud-based application architectures (AWS, Azure, or GCP).

Benefits

Comp & perks

Must be flexible on schedule and hours
Travel may be required

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

application lifecycle managementCRMERPHRISvendor managementintegration architectureKPI developmentSLA managementAPI integrationcloud-based application architecture

Soft Skills

leadershipmentoringcommunicationinfluencingcollaborationchange managementproblem-solvingstrategic planninguser experience advocacystakeholder alignment

Certifications

PMPITILMBAadvanced degree in relevant discipline