Capital One

Risk

• Partner with product and tech leaders by leveraging a trusted advisor model to support business initiatives, issue management, process improvement, control testing and related risk assessment activities
• Develop a deep understanding of business strategies, products, services, and risk profile
• Implement improvements to reduce errors and make our processes more reliable and sustainable
• Ensure independent escalation of risk management gaps, issues, and concerns, including emerging risks and regulatory focus areas
• Consult on Risks across the first line of defense business partners providing advice and guidance as needed
• Participate in processes criticality assessments and process level assessments
• Manage multiple tasks independently to meet deadlines
• Communicate complex ideas concisely and convincingly, adjust communication to the audience and comfortable with presenting to executive leadership.

Manager, Technology Risk – Enterprise Services Risk

Product Manager

• Own the strategy, discovery, and implementation of a Fine-Grain Access Control (FGAC) solution
• Collaborate closely with Engineering, Design, and internal users to identify pain points
• Manage the product lifecycle for critical data pipelines

Senior Manager, Product Management – HR Products, Data

• Execute rigorous 1st Line control testing of relevant business processes
• Collaborate with business Process Owners and Risk Advisors to assess control activities and recommend control enhancements as needed
• Review and analyze business and certain technology processes to assess the current risk and control environment for potential control updates
• Review, analyze, develop, and/or execute processes for various functions across the risk office and business areas
• Engage and advise our business and risk partners on how to design effective controls in our control environment related to business risks in addition to regulatory and internal policy requirements
• Identify and assist with remediation of identified gaps in our control environment due to regulatory and internal policy updates
• Explore and collaborate with business and risk office partners in root cause analysis for ineffective control results
• Validate the effectiveness of remediation efforts for issues generated from Audits, Regulatory Exams, and various other assessments
• Apply sound inquiry and analysis to make recommendations and decisions
• Be intellectually curious to question and effectively challenge, explore options, and develop appropriate alternatives
• Drive and execute an agenda in an uncertain and fluid environment.
• Thrive in a fast paced and dynamic environment
• Strong verbal and written communication skills to communicate effectively with a range of stakeholder groups

Senior Risk Associate, Controls Testing

Security Engineer

• Serve as an Cyber Security Remediation subject matter expert
• Collaborate with a team of Information Security professionals to provide subject matter expertise to business project & engineering teams
• Evaluate the status of Cyber control programs through analysis of information security metrics
• Articulate operations, compliance, and cybersecurity objectives for business leadership to inform prioritized risk reduction
• Effectively communicate the impact of operations, compliance, and cybersecurity gaps to multiple audiences, encouraging remediation activities to enhance their cybersecurity posture
• Lead activities in response to large-scale enterprise remediation efforts

Vulnerability Remediation Manager, Security Testing Service

AI Engineer

• Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products
• Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, governance, etc.
• Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One

Senior Lead AI Engineer, Gen AI Platform Services

Manager

• Problem Solving & Strategy Advice: Provide problem-solving and innovative ideas to support internal customers
• Identify value-generating opportunities (e.g. savings, efficiencies, or revenue growth)
• Negotiation: Partner to negotiate contracts for a broad range of services for Capital One
• Relationship Management: Serve as a primary point of contact for third parties and manage an effective governance between Capital One and assigned third parties
• Collaboration: Partner with internal risk groups to ensure third party relationships are compliant with all relevant policies and procedures
• Risk Management: Monitor and ensure successful delivery against third party contractual obligations
• Process Management: Accountable for policy requirements for all managed third-party relationships
• Plan and lead periodic reviews and assessments of supplier relationships
• Supplier Sourcing: Maintain awareness of external marketplace as it relates to your suppliers and perform sourcing activities where appropriate

Manager, Supplier Management

Operations

• Act as the point of contact for external vendors
• Manage, monitor, track and resolve daily metrics
• Ensure Service Level Agreements (SLAs) are met
• Participate in day-to-day processing functions of vendor operations
• Provide training within the team regarding daily functions and issue remediation
• Understand how vendor operations work and support the business with reporting
• Interact with vendors to resolve sensitive business inquiries and escalated accounts
• Establish and ensure compliance with departmental standards and processes
• Review and interpret laws and regulations for managing the service provider
• Assist in the Vendor on-boarding process
• Support and coordinate third party-related internal audits

Principal Agency Liaison Coordinator – Repo Operations

• Develop a compelling narrative using operational and payments risk data to influence business partners and articulate the "so-what" of risks existing in their processes.
• Deliver comprehensive monthly, quarterly, and annual payment type reporting that provide insights into operational performance, risk posture and progress on strategic initiatives.
• Manage the end-to-end payments use case inventory, ensuring all payment processes are mapped to critical requirements and gathering evidence to demonstrate consistent adherence to policy.
• Partner with Product, Tech, and Operations leaders as a Subject Matter Expert (SME) in payments risk, to challenge strategic initiatives and ensure operational risk is considered throughout the product lifecycle.
• Partner with Business Analysts and Data teams to evolve monitoring processes by integrating advanced capabilities (such as AI or automated analytics) to drive sustainability, scale, and operational efficiency.
• Translate payments-related issues, risk events, and metrics into actionable risk mitigation strategies.
• Establish payments governance and monitoring routines for the Discover integration, ensuring seamless alignment across diverse internal stakeholders.

Enterprise Payments Governance & Oversight Manager

Platform Engineer

• Understand and translate the priorities of the business while integrating HR value proposition and strategies
• Deliver solutions in Workday across HCM, Recruiting, Compensation, Payroll and Benefits
• Effectively communicate across team, Product Owner, stakeholders and influence solutions across business partners
• Identify opportunities for process improvements, collaborate with HR partners to provide innovative ideas
• Design and develop complex integrations within the Workday platform
• Provide technical expertise on Workday Studio technologies and troubleshoot system issues
• Lead a team of integrators and configurators to support the Workday HCM modules
• Work with product owners to align on priorities using Agile methodologies
• Design and develop automation workflows and conduct code reviews

Lead Platform Engineer, Workday HCM

• Leads a team of Data Analysts focused on evolving white-glove platform support into a scalable, AI-enabled, self service model
• Builds the roadmap for data analyst support, AI automation, and decentralized and guided governance practices
• Shapes how the platform empowers the next generation of Fraud, Marketing, and Credit models and decisions

Senior Manager, Product Management, Self-Service, Data Experiences

Project Manager

• Work on large and small scale projects that have a direct impact on the company.
• Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed.
• Plan, design, manage and execute project plans to ensure delivery.
• Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation.
• Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery.
• Forge relationships with key stakeholders to ensure delivery of commitments.
• Identify ways to improve and streamline business process.
• Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work.
• Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes.
• Demonstrate organizational agility to adapt to changing demands.
• Display strong consulting and collaboration skills.

Principal Project Manager

• Perform work within one of these locations
• Participate in the competitive salary process

Concierge Specialist, Gen Ops Associate – Velocity Black

• handle inquiries and requests from premium customers
• Assist customers with their needs and ensure satisfaction

Concierge Specialist, Gen Ops – Velocity Black

Cloud Engineer

• Represent the second line risk management function in many cloud and architecture councils to ensure an appropriate risk lens is applied to major cloud initiatives and strategic programs.
• Bring a passion to stay on top of cloud trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the risk management and engineering community.
• Lead a small but mighty team of trusted technical cloud risk advisors.
• Partner broadly across the enterprise to identify and assess continually evolving threats in a fast moving and complex environment.
• Advise architecture decisions and roadmaps across topics such as account segmentation and blast-radius containment, cloud-native service adoption, and cloud security posture management.
• Build and maintain relationships with technical leaders, engineers, architects, and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risks are well communicated and understood by the key stakeholders.
• Identify cloud-specific threat scenarios (control plane vs. data plane, IAM abuse paths, service misconfiguration) and evaluate proposed and approved cloud technical solutions for automation, resiliency, scalability, and security including appropriate tradeoffs, risks and opportunities.
• Draft and communicate independent reports to inform broad audiences including engineers, executives, business leaders, product managers, board of directors, and regulators on the current cloud risk environment.

Senior Director, Cloud Architecture Risk Oversight

Human Resources

• Develop and implement a communications strategy that builds the executive leader’s brand internally and externally
• Curate engaging experiences including leadership gatherings and all-employee meetings
• Serve as a strategic partner to other executive communicators to plan and prepare effective internal communications
• Lead change management communications as necessary
• Draft leader talking points and review presentations
• Provide counsel on communicating business strategy and managing issues
• Evaluate performance for communications and recommend refinements as needed
• Partner with internal partners as needed in the best interests of the business and its employees