Capital One

Customer Success Manager

• Collaborate and partner with the Area Sales Manager (ASM), and POD team members (RMs, ARMs) to develop and execute cohesive market strategies and achieve unified sales goals.
• Drive superior success by contributing to and supporting the POD’s sales efforts for Navigator Platform.
• Own the customer adoption and retention lifecycle.
• Provide subject-matter expertise on processes and Navigator Platform when representing the Sales organization.
• Frequent, in-market visits to dealerships to foster relationships and execute the customer enablement cycle.

Dealer Success Manager

Full-stack Engineer

• Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code
• Collaborate with digital product managers, and deliver robust cloud-based solutions to help millions of Americans achieve financial empowerment
• Utilize programming languages like Java, Python, SQL, Node, Go, and Scala, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Lead Software Engineer

Product Manager

• Own the flights search, sort and merchandising roadmap from discovery through delivery
• Define and drive the product strategy for how flights are searched , sorted, and presented
• Support the flights P&L —set targets, track key inputs, and deliver business results with the right quality and in a timely fashion
• Partner directly with airline partnerships and commercial teams to build products that surface the most compelling inventory to cardholders
• Collaborate cross-functionally with engineering, design, data science, and commercial stakeholders to ship high-impact features
• Translate ambiguous business problems into clear product requirements
• Champion the customer by deeply understanding their needs when searching for and booking flights.

Senior Product Manager, Flights

Backend Engineer

• Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Senior Lead Software Engineer, Distributed Systems – Golang, Python, Kubernetes

• Lead a large cross-functional team through the entire product lifecycle all the way from initial research to proposing solutions and shipping.
• Work closely with a team of product managers while partnering with designers, engineers, data scientists, and business partners to leverage various AI capabilities to deliver customer-facing solutions.
• Help to shape the product strategy and deliver innovative experiences that meet the unique needs of our customers as the ongoing AI revolution transforms our society and industry.
• Apply product-centric thinking to identify and resolve complex problems, delivering intuitive solutions that improve both the associate and customer experience.
• Educate and advocate for these next-generation solutions with senior leaders to drive organizational alignment.

Senior Product Manager – AI Acceleration

Manager

• Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior
• Have an ownership mindset, and potentially P&L accountability for a business segment.
• May manage and develop a team of analysts.
• Develop and implement new product and pricing strategies for various lending products
• Lead direct to consumer marketing efforts for select products
• Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior
• Coordinate across the line of business to manage and sequence delivery of business intent

Senior Business Manager, Card BA Lead – Tech Transformation Analysis

Project Manager

• Manage intake and prioritization from the Enterprise requiring horizontal support
• Maintain a governance model to manage the portfolio
• Leverage problem-solving skills to ensure Intake process supports business needs
• Collaborate to monitor and manage the prioritized items
• Build and maintain high trust relationships with partner teams
• Effectively communicate across all levels of the organization
• Lead and coach a team of project managers

Senior Manager, Project Manager – Global Payment Network Product Solutions

Content Manager

• Write simple, well-structured, easy-to-understand, human-centric content.
• Oversee and support the refactoring and migration of content to a new structured model.
• Create content that is optimized for LLM consumption.
• Identify opportunities to improve content and content authoring experiences.
• Manage multiple deliverables concurrently including content strategies and project plans.
• Support the implementation of new content management technologies.
• Collaborate with colleagues across Capital One to develop content solutions.
• Provide transparency into work to ensure understanding of impact and value.

Principal Associate – Content Strategist, Structured Content Management

Business Analyst

• Contribute to challenges of capital measurement and management processes, including methodologies, assumptions/inputs, results, and business decisions
• Support problem solving and decision-making by applying quantitative analytic skills
• Help to prepare and, at times, present, challenge materials, documentation, and presentations for senior management, the Board of Directors, regulators, and auditors
• Partner with other internal teams that perform independent review and effective challenge
• Develop an understanding of industry best practices, trends, and supervisory guidance with respect to capital measurement and management
• Perform your work while reflecting the Company’s expected competency behaviors, such as results focus, teamwork, good judgment, and customer focus.

Senior Business Analyst – Liquidity, Market, and Capital Risk Oversight

• Lead and mentor a team of product managers in developing our universe of data products
• Build a data destination of platforms, products, and processes that is easy to govern
• Enable real-time intelligent experiences
• Drive innovative and sustainable customer experiences through technology
• Champion data-driven decision making and foster a culture of data literacy

Senior Product Manager – Customer Restrictions

• Demonstrate proficiency in five key areas: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, Transformational Leadership
• Work to create a modern data ecosystem to support innovation and business across all corners of the company
• Align product, tech, design, machine learning, risk and other horizontal partners

Director, Product Management – Enterprise Data

Risk

• Apply your leadership and analytical skills to high profile Risk Management projects
• Lead a team of Risk Specialists
• Develop and implement cutting edge Risk solutions
• Collaborate with Executives and lines of business to drive organizational change
• Create and implement innovative solutions to identify and mitigate potential risks

Senior Director, Risk Management – Data Risk

• Lead strategy, development, and execution of high-impact product initiatives
• Define long-term product roadmaps and collaborate cross-functionally
• Mentor a high-performing team to deliver scalable, customer-centric solutions

Senior Manager, Product Management – US Card Core Platform & Servicing

Financial Crime

• Design and maintain a multi-year AML Strategic Roadmap that aligns with Capital One’s innovative approach to new products and services
• Lead the delivery of the enterprise-wide money laundering and sanctions risk assessments, targeted risk assessments, and periodic control effectiveness reviews
• Develop and integrate dynamic risk assessment processes into AML reviews and decision making
• Monitor relevant financial crime regulatory requirements and typologies, and advise investigations, analytics, product, and technology teams on the deployment of controls to mitigate AML risks
• Lead second-line compliance control reviews, providing assurance that Capital One’s AML controls are designed and operating effectively to mitigate financial crime risk and are in compliance with Enterprise Risk Management (ERM) standards
• Serve as a key liaison during regulatory examinations, audits, and other programmatic reviews
• Build strong partnerships and collaborate with business, technology, and other stakeholders to reach optimal business and risk management outcomes in a dynamic and fast-moving environment
• Maintain and update AML’s guidance for first-line assessments and product, service, industry, and transaction risk ratings

Director, Anti-Money Laundering – Risk Assessments and Regulatory Strategy

• Lead, manage and grow multiple teams of product focused software engineers
• Mentor and guide the professional and technical development of engineers on your team
• Work with product managers to understand desired application capabilities and testing scenarios
• Continuously improve software engineering practices
• Design, develop, test, implement, and support technical solutions across a full-stack development tools and technologies
• Lead the craftsmanship, availability, resilience, and scalability of your solutions
• Break existing monolithic applications into micro service architectures and build new microservices