Capital One

Developer Relations

• Accelerate learning velocity and ensure partner/stakeholder learning needs are met
• Guide team to build cumulative user intelligence, create and maintain research programs, support continuous discovery and rapid testing, and drive experience measurement
• Drive strategic research initiatives to tackle critical challenges
• Identify areas where research can have the most significant impact
• Define an approach to user experience research that prioritizes insights-driven decisions
• Lead and manage a team of user intelligence analysts/researchers
• Participate as a member of the XD Research & Human Intelligence leadership team
• Build and maintain close working relationships with key internal and external partners

Senior Director, Research & User Intelligence, Customer and Developer Experiences

Collections

• Join a team dedicated to building out and expanding operational data infrastructure
• Integrate machine learning models into our ecosystem
• Work closely with partner teams to enable smarter segmentation and decisioning
• Identify new technology, patterns, and data sources with Enterprise platforms
• Collaborate with business partners to identify the highest leverage areas for expanding capabilities
• Work with risk management to ensure processes work seamlessly end-to-end

Manager, Product Management – Data Infrastructure

Project Manager

• Lead and manage recurring business reporting routines, including coordinating the compilation and monthly and quarterly business results to senior executives
• Lead and manage recurring cross-team operations, including cross-team leadership routines, and data management standards and processes
• Stand up new strategic, cross-functional processes, including project management and collaboration methods to enable cross-team product policy, customer engagement, and business initiatives
• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage complex projects and programs in a dynamic, complex environment
• Design, develop, and manage project plans to meet changing requirements
• Ensure projects are being documented appropriately to mitigate risk and to be delivered on time
• Maintain excellent attention to detail and ability to be organized, self-managing to keep multiple projects or programs on track and problem solve in real-time, as needed
• Exhibit strong communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage and inform outcomes
• Show the ability to identify opportunities for process improvements and implement change within their scope

Principal Associate, Checking Strategy & Insights Project Manager – Retail Bank

Consultant

• Lead and mentor certification and support staff
• Develop, maintain, and track comprehensive project plans
• Make critical determinations regarding functionality, certification and support requirements
• Provide deep product and technical consultation to working teams
• Review and formally sign off on completed certification projects
• Proactively identify, troubleshoot, and resolve critical bottlenecks and issues.

Principal Technical Consultant

Manager

• Assessing transactions and creating deal strategies
• Drafting and/or redlining contracts
• Negotiating with suppliers to produce contracts
• Managing transactions proactively and efficiently
• Effectively communicating with fellow associates, leadership and third parties
• Collaborating closely with the larger ESM team

Principal Associate, Contract Manager

Platform Engineer

• Lead and develop a high-performing engineering team, cultivating a supportive environment grounded in continuous improvement, psychological safety, and accountability
• Define performance metrics (KPIs), perform regular reviews, and champion the professional development and career progression of all team members
• Oversee the development, operation, and modernization of high-volume transaction processing applications, specifically those critical to the 24x7 HPE NonStop payment switching infrastructure
• Spearhead the migration of highly resilient, on-premises HPE NonStop switching and authorization systems to a cloud-native, low-latency microservices architecture on AWS
• Maintain deep technical engagement: set robust engineering standards, deliver high-quality design and code critiques, and occasionally contribute code to resolve complex, strategic challenges
• Collaborate strategically with Product Management, Cyber Security, and Enterprise Architecture teams to ensure the delivery of a secure and frictionless payment experience for millions of users

Senior Manager, Platform Engineering – Global Payment Network

Product Manager

• Demonstrate proficiency in five key areas considered to be the foundation for successful Product Management: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, Transformational Leadership.
• Reimagine and innovate product solutions that drive value creation opportunities and enhance customer experiences through technology.
• Leads cross functional teams to solve customer problems and drive organizational alignment.

Manager, Product Management – Encore

• Own the Platform Team's technical roadmap end-to-end — from discovery through delivery
• Drive the centralization of the shared component library
• Lead the AI-driven development unlock
• Modernize deployment, testing, and observability
• Prototype and validate technical concepts rapidly using AI tools
• Run the operating cadence: quarterly stakeholder reviews, the platform placemat, onboarding kits and migration guides per tool, and developer-experience surveys
• Translate an ambiguous, broad mandate into clear technical requirements

Senior Manager, Product Management – Core Platform

Technical Product Manager

• Lead the evolution of a critical framework that determines the "next best action" for experiences that serve millions of customers and thousands of customer service agents
• Collaborate with tech teams to build comprehensive acceptance criteria
• Own and prioritize feature development roadmaps
• Conduct research and develop features utilizing new and evolving technology
• Articulate a succinct product roadmap to deliver business value and share with stakeholders

Senior Associate, Product Management – Dynamic Experiences Technical Product Manager

Data Analyst

• Leverage analytic and technical skills to innovate and maintain data solutions
• Partner with business to provide consultancy and develop insights and visualizations
• Drive adherence to data quality management principles and collaborate on data governance

Senior Data Analyst - US Card

Full-stack Engineer

• Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Senior Lead Software Engineer

Data Scientist

• Standardize how we measure incrementality across the organization to ensure metric improvements are tied to specific, isolated initiatives, reducing misattribution.
• Upstream Product Prioritization: Work with Product Managers and Business Analysts to design in-market tests early in the lifecycle, validating high-risk assumptions before full-scale development.
• Establish Experimental Infrastructure: Build the infrastructure for testing, including a centralized repository for hypotheses, known covariates, causal models, and results.
• Mentorship & Consultation: Consult with Data Scientists and Analysts on advanced causal inference techniques for observational data where A/B testing isn't feasible.
• Partner with a cross-functional team of data scientists, software engineers, and product managers to deliver a product customers love.

Senior Manager, Data Scientist – Experimentation Lead

Administrative Assistant

• Manage daily calendars, demonstrating flexibility and problem-solving abilities to adjust or prioritize schedules based on last-minute changes.
• Develop strategies unique to each Executives’ needs in order to maximize efficiency and clearly communicate priorities.
• Identify upcoming conflicts and key players to assess coverage and communication strategies.
• Advocate for your Executive’s availability across the enterprise to gate-keep internal scheduling.
• Know the status of active deals to anticipate upcoming client and team needs.
• Arrange meetings and events by sending invitations; in addition to reserving meeting rooms, catering, audio/video, and other services as needed.
• Understand business nuances of in-person meetings, including: invite formatting, guest registration, compliance protocols and on-site meeting flow.
• Drive key team events (all-hands meeting, conferences, ordering supplies and social events) and their corresponding pieces.
• Facilitate venue sourcing, contracting and event execution while building industry relationships to leverage for future events.
• Be a living resource by cultivating relationships across the Enterprise with various subject matter experts to provide your team with quick and accurate answers.
• Coordinate travel arrangements for your team and broader deal teams with respect to your client’s parameters, and their overall spend.
• Be accessible for changes and address them swiftly and calmly via Capital One’s approved channels factoring in travel exceptions and policies.
• Provide innovative problem-solving alternatives.
• Prepare and process expense reports in a timely manner with appropriate coding and comments based on client and general business needs.
• Serve as a role model for all other administrative professionals by maintaining the highest levels of customer service externally and internally across the entire organization.
• Perform general administrative tasks for day-to-day operations, including shipping, document preparation, facilitating ad-hoc projects and handling novel issues.
• Communicate clearly, concisely and professionally with clients and their support staff.
• Cultivate relationships with external administrative teams to easily facilitate future business needs.
• Know the life cycle of a deal within our business to effectively prioritize clients when scheduling meetings.
• Establish yourself as both a gatekeeper and a main point of contact for your team through your communications and relationship cultivation.
• Organize Management Presentations in various geographies, inclusive of all surrounding travel or dining logistics.
• Identify mutually convenient locations for client and prospect travel before sourcing appropriate venues factoring in discretion, meeting needs and accessibility.
• Provide travel assistance, as needed, for external parties.
• Coordinate all catering, audiovisual, rooming and private dining contracts, and run-of-show items ahead of time to provide a seamless experience.
• Process relevant charges in a timely manner to provide clients with an accurate picture of their all-in spend and reinforce Capital One’s integrity as a business partner.
• Be an effective partner in planning collaborative events at relevant conferences, or as business development opportunities, and demonstrate willingness to navigate relationship nuances in the process.
• Facilitate celebratory activities and arrangements for clients at the close of transactions through sourcing various experiences and facilitating the venue and dining contracts, transportation logistics, and general travel arrangements.

Senior Administrative Assistant – Administrative Support Assistant III

Risk

• Partner with leadership and business teams to assess financial implications of various macroeconomic scenarios on Retail portfolio
• Articulate outcomes of analysis and insights to senior management
• Develop presentations to communicate results to senior leadership audiences
• Effectively manage deliverables under tight timelines
• Partner with tech team to automate and enhance processes
• Lead financial forecasting of Income Statement for CCAR and scenario gaming purposes
• Project Management of Retail CCAR Process
• Leverage technology (Python, SQL) to automate models and processes
• Develop and manage documentation and presentation of financial results
• Financial forecasting and analytics to support variance analysis and model improvements
• Identify and enable continuous improvements across the team to drive efficiencies

Senior Associate, Capital Markets and Risk – Stress Test Forecasting Team

Data Engineer

• Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies
• Work with a team of developers with deep experience in machine learning, distributed microservices, and full stack systems
• Utilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Redshift and Snowflake
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance.