Brown and Caldwell

Client Services Representative

• own and execute a multi-year client growth strategy aligned with BC and client business objectives.
• develop and advance the client business case, including revenue targets, service expansion, and positioning milestones.
• secure and deliver profitable work while managing risk exposure.
• lead the performance of the full client portfolio (projects and pursuits) to achieve revenue, margin, and backlog targets.
• maintain utilization aligned with portfolio expectations.
• provide regular performance calibration with Business Unit and Area/Market leadership.
• build and lead an engaged, high-performing Client Service Team (CST) with clear accountability.
• coordinate resources across business lines and engage SMEs to expand service breadth.
• mentor developing team members and model effective client leadership.
• expand relationships across client functional areas and leadership levels.
• translate client insights and market intelligence into actionable growth strategies.
• execute structured client engagement plans (minimum 20% client-facing time).
• serve as Sales Leader on key pursuits; evaluate opportunities and develop win strategies.
• maintain accurate client data and apply governance between CSM and PM roles to ensure unified client messaging and delivery alignment.
• flexibility to adapt and execute various additional assignments based on evolving needs.

Client Services Manager – Distribution Market Sector

• Support administration and performance of the client portfolio (projects and pursuits) to achieve BC and client business outcomes.
• Serve as an active CST member (Deputy CSM) for a Type I or Type II client; may serve as CSM for a Type II client in select cases.
• Contribute to development of client growth strategies and business cases aligned with 1-, 3-, and 5-year milestones.
• Build a track record of securing and delivering profitable assignments within Area/Market priorities.
• Maintain utilization targets aligned with portfolio responsibilities.
• Apply growth and business case thinking to support delivery decisions and reinforce BC’s value through tangible client-recognized outcomes.
• Maintain accurate and current client data within BC information systems (e.g., WS+).
• Support effective engagement of SMEs and Delivery leaders to broaden service impact.
• Assist in expanding client relationships across functional areas and organizational levels; gather and synthesize market intelligence to inform strategy.
• Maintain regular client engagement (approximately 20% of time, billable or non-billable).
• Identify and communicate emerging risks affecting client performance or BC exposure.
• Flexibility to adapt and execute various additional assignments based on evolving needs.

Client Services Manager – Waste Market Sector

Consultant

• Conduct targeted and/or comprehensive business assessments and development of implementation strategies and plans for our clients to enhance their operations and efficiency.
• Lead BC efforts to develop client strategic plans and decision-making processes directly tied to the successful achievement of overall organizational and functional area goals.
• Lead organizational development and management services for clients to achieve organizational excellence.
• Lead development and implementation of stakeholder engagement and communications plans including communication piece development.
• Lead facilitating in-person and/or virtual stakeholder workshops across a diverse array of project, program, or other engagement needs to elicit input, foster alignment, and achieve desired engagement outcomes.
• Oversee local efforts supporting Client Service Managers and core Client Service Teams in defining client organizational goals and drafting client business plans aligned with these goals.
• Lead, develop, and coach a high-performing team by setting clear expectations, providing feedback, and fostering a culture of engagement, growth, and accountability.
• Oversee local workload planning, performance management, and team operations to align resources with business objectives while ensuring compliance with company policies and regulations.
• Flexibility to adapt and execute various additional assignments based on evolving needs.

Strategic Business Consultant

Electrical Engineer

• Design low-voltage (typically up to 480V) and medium-voltage (typically up to 15kV) electrical power distribution systems including switchgear, switchboards, motor control centers, distribution panels, and transformers.
• Oversee the design of conduit, duct bank, and cable tray systems.
• Coordinate the design of lighting systems.
• Prepare construction specifications for electrical equipment and systems.
• Perform engineering services during construction including submittal review and responding to requests for information (RFIs).

Senior Electrical Engineer – Water/Wastewater

Project Manager

• The Infrastructure Design Project Manager leads the planning, scheduling, and delivery of complex infrastructure design projects for municipal water and wastewater systems.
• The role is responsible for developing and executing detailed project plans that address timelines, resource allocation, and budget estimates.
• Working closely with multidisciplinary teams, this position ensures plans are realistic, achievable, and aligned with project objectives.
• The role also monitors progress, identifies risks or potential delays, and implements corrective actions to keep projects on track.
• Provide technical leadership within the team.
• Lead the design process and ensure high-quality outputs.
• Coordinate design teams to support project goals.
• Assist the Project Manager (PM) in the development and implementation of design scope, schedule, and budget.
• Manage design resources to ensure efficient utilization.
• Coordinate the creation, submission, and revision of design deliverables to meet project demands.

Infrastructure Design Project Manager

Director

• Step into a leadership role with the power to shape one of the most dynamic and fast-growing markets
• Overseeing the financial and operational performance of their designated area
• Manage profit and loss, develops and implements annual business plans
• Supports profitable project delivery, and drives risk management and growth initiatives
• Lead the execution/implementation of strategy and operational performance
• Drive connectivity between practice leaders, local group leaders, and CSMs
• Develop and implement strategies that align with the company's long-term vision and goals
• Collaborate with local and national colleagues to ensure the most appropriate resources

Energy Area Director

Affiliate Manager

• Provide coaching and support to teams on health and safety policies
• Conduct routine inspections and audits
• Develop project-specific Health and Safety Plans
• Respond to incidents and coordinate necessary responses
• Provide mentorship and support to less experienced team members

Production Health and Safety Partner

• Define and lead enterprise-level growth strategies for Type I clients.
• Shape client business case across multiple service lines and geographies.
• Drive expansion into adjacent services and new markets.
• Lead large, complex portfolios with significant revenue and risk exposure.
• Balance growth, margin, retention, and service diversification.
• Partner with executive leadership to calibrate strategic account performance.
• Lead mature, multi-disciplinary CSTs with enterprise visibility.
• Align Area, Market, and Service Line leadership around unified client strategy.
• Develop next-generation CSM talent through active coaching and sponsorship.
• Maintain executive-level relationships across the client organization.
• Anticipate shifts in political, regulatory, and funding environments.
• Position BC as a strategic advisor beyond project delivery.
• Serve as Sales Leader for major strategic pursuits.
• Influence enterprise resource allocation for key accounts.
• Provide mentorship, guidance, support, and knowledge-sharing to help less experienced team members develop their skills and grow within their roles.

Industrial Design Client Services Manager – Food & Beverage Market Sector

Mechanical Engineer

• Develop HVAC, plumbing and fire sprinkler calculations for building projects.
• Interpret mechanical, plumbing, building, and fire codes for design application.
• Work with NFPA standards to design and check systems.
• Size ductwork, plumbing and fire sprinkler distribution systems in building structures.
• Use applicable software to draft and model HVAC, plumbing and fire sprinkler systems.
• Generate specifications for HVAC, plumbing and fire system equipment using software tools.
• Review HVAC, plumbing and fire sprinkler drawings/specifications and ensure they meet requirements.
• Coordinate with other engineering disciplines to achieve project milestones.
• Flexibility to adapt and execute various additional assignments based on evolving needs.
• May provide mentorship, guidance, support, and knowledge-sharing to help less experienced team members develop their skills and grow within their roles.

Building Mechanical Engineer

Engineer

• Perform technical analyses to support identification and evaluation of sustainable water and wastewater management solutions
• Prepare and review technical reports and documentation related to environmental engineering projects
• Assist in the planning and design of environmental protection systems to support public and ecosystem health
• Contribute to facility, watershed, or strategic resource management plans
• Analyze scientific and engineering data and perform quality control checks to support regulatory compliance
• Provide technical support for environmental projects, including modeling of treatment and conveyance systems
• Flexibility to adapt and execute various additional assignments based on evolving needs
• May provide mentorship, guidance, support, and knowledge-sharing to help less experienced team members develop their skills and grow within their roles

Associate Industrial Water Engineer

Designer

• Lead the development of complex process mechanical piping designs and equipment layouts using Revit and AutoCAD.
• Coordinate P&IDs and piping specifications, ensuring designs are accurate and meet project requirements.
• Involve cross-discipline model coordination and clash resolution for seamless designs.
• Develop detailed process mechanical and piping drawings, ensuring they meet required levels of detail at project design gates and milestones.
• Responsible for valve and equipment scheduling, ensuring accurate documentation and scheduling.
• May mentor junior team members, providing guidance and support in their development.

Mid-Level Process Mechanical Designer

Civil Engineer

• manage activities of individual contributors within the team
• steer the execution of structural analysis and design
• guide the preparation and checking of structural calculations, drawings and specifications
• investigate existing conditions and producing comprehensive reports
• enforce compliance to building codes during project execution
• coordinate cross discipline operations for seamless execution of projects
• manage construction phase effort of the team and provide shop drawings and RFI review oversight
• lead, develop, and coach a high-performing team by setting clear expectations, providing feedback, and fostering a culture of engagement, growth, and accountability
• oversee workload planning, performance management, and team operations to align resources with business objectives while ensuring compliance with company policies and regulations
• flexibility to adapt and execute various additional assignments based on evolving needs

Structural Engineering Portfolio Leader

Software Engineer

• solve moderately complex problems involving application development, various systems and reporting
• support strategic project initiatives and functions under limited supervision
• facilitate knowledge sharing by mentoring junior team members
• collaborate with developers and end-users to troubleshoot and resolve issues
• implement programming policies and procedures
• assist in maintaining lifecycle ownership
• maintain system documentation for routine tasks
• lead the troubleshooting and resolution of moderately complex application system issues
• contribute to the design of solutions that consider business processes across multiple systems
• perform thorough testing of business use cases
• implement backup and recovery processes
• assist with database maintenance and security
• implement AI solutions responsibly
• continuously learn and utilize new technologies