Industrial Design Client Services Manager – Food & Beverage Market Sector

Brown and Caldwell

Client Services Manager driving growth for capital projects in food and beverage sector. Building client relationships and leading multi-disciplinary teams for environmental solutions.

Posted 6/5/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $144,000 - $236,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Define and lead enterprise-level growth strategies for Type I clients.
Shape client business case across multiple service lines and geographies.
Drive expansion into adjacent services and new markets.
Lead large, complex portfolios with significant revenue and risk exposure.
Balance growth, margin, retention, and service diversification.
Partner with executive leadership to calibrate strategic account performance.
Lead mature, multi-disciplinary CSTs with enterprise visibility.
Align Area, Market, and Service Line leadership around unified client strategy.
Develop next-generation CSM talent through active coaching and sponsorship.
Maintain executive-level relationships across the client organization.
Anticipate shifts in political, regulatory, and funding environments.
Position BC as a strategic advisor beyond project delivery.
Serve as Sales Leader for major strategic pursuits.
Influence enterprise resource allocation for key accounts.
Provide mentorship, guidance, support, and knowledge-sharing to help less experienced team members develop their skills and grow within their roles.

Requirements

What you’ll need

Typically a minimum of 15 years of experience in environmental engineering and consulting industry with progressive responsibilities including marketing and business development
Exceptional capability in managing complex client portfolios to deliver sustained revenue growth, margin performance, and service expansion
Strong executive acumen balancing strategic growth leadership with oversight of quality, risk, and profitability
Advanced ability to identify, evaluate, and shape high-value business opportunities, including go/no-go decisions and pursuit strategy development
Proven success serving as Sales Leader on major, strategic proposals
Exceptional ability to develop, expand, and influence executive-level client relationships
Advanced skill in translating client business drivers, political dynamics, and market forces into actionable growth strategies
Demonstrated capability to identify emerging markets, align required capabilities, and mobilize talent to capture new opportunities
Advanced ability to lead and align multidisciplinary teams around complex business objectives
Strong working knowledge of governance frameworks, decision-support models, and change leadership practices
Exceptional strategic planning, engagement, and communication capabilities
Highly developed facilitation, executive presentation, and negotiation skills
Advanced risk identification, mitigation, and portfolio management expertise
Proficiency in leveraging digital solutions, data systems, and AI-enabled tools to enhance client and business performance
Strong leadership presence with the ability to inspire, influence, and hold teams accountable at multiple organizational levels
A bachelor’s degree in engineering, science, business, sales, or equivalent experience is required.
Professional licensure such as PE, or relevant certifications such as DBIA or PMP, preferred.

Benefits

Comp & perks

medical, dental, vision
short and long-term disability
life insurance
employee assistance program
paid time off and parental leave
paid holidays
401(k) retirement savings plan with employer match
performance-based bonus eligibility
employee referral bonuses
tuition reimbursement
pet insurance
long-term care insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

environmental engineeringbusiness developmentportfolio managementrisk identificationstrategic planninggovernance frameworksdecision-support modelschange leadershipsales strategy developmentdata systems

Soft Skills

executive acumenclient relationship developmentteam leadershipcommunicationnegotiationfacilitationmentorshipinfluencecoachingstrategic thinking

Certifications

PEDBIAPMP