Brink’s Inc

Human Resources

• Serve as a trusted advisor to the President LATAM on HR matters
• Lead the regional HR function, partnering with global COEs and local HRBPs
• Contribute to the global HR agenda and represent LATAM within the Global HR Leadership Team
• Support business transformation by aligning HR capabilities
• Drive regional organizational design and change initiatives
• Ensure effective governance, risk management, and compliance with labor regulations
• Develop and lead talent strategies to grow and retain talent
• Oversee leadership development and succession planning

VP Human Resources – Latin America

Account Manager

• Responsible for being the lead point of contact for cash customer account management matters
• Build and maintain strong, long-lasting client relationships
• Develop trusted advisor relationships with key account(s), customer stakeholders and LOB
• Oversee onboarding of new terminals
• Monitor processor / logo set-up
• Monitor transmission of orders to Brink’s
• Support for last minute orders
• Communicate as liaison between internal (recon + finance) teams
• Monthly true-up payment, tracking stolen cash
• Champion for solution improvements
• Automate orders for FCTI / Customer
• Run analysis for cash management improvements
• Forecasting Armor management
• Conduct monthly reviews of service quality

Cash Account Manager

Controller

• Drive portfolio development by acting as a trusted advisor to the customer, aligning services with evolving client requirements and Brink’s strategic objectives
• Prepare business plans, forecasts, and growth initiatives aligned with regional and group strategy
• Act as a primary liaison with SEB Bank for operational matters, ensuring contractual obligations, SLAs, and service levels are consistently met
• Drive efficiency of the network in line with the AMS contract, incl. ATM relocation planning & execution in cooperation with local teams
• Act as a project manager for initiatives within the scope of AMS account
• Manage and coordinate subcontractors and vendors providing services within the AMS scope
• Define procurement requirements and ensure selection of vendors and subcontractors
• Invoice management and controls for the account
• Be responsible for budget development and monitor performance against the plan
• Prepare and conduct reporting in line with AMS account requirements to the customer, central banks, internal stakeholders
• Identify opportunities to improve processes, efficiency, service delivery and vendors
• Collaborate closely with Global AMS team, Sales, Operations, Finance, Marketing, and other internal teams to ensure a cohesive and aligned approach

Business Controller

Client Partner

• Identify and develop sales opportunities with potential customers and within a portfolio of established national retailers
• Engage customers to determine their needs, conducting market research to uncover current and future business opportunities
• Proactively identify future growth areas, creating account growth strategies, building pipelines, analyzing performance for customer insights, and tracking ongoing deals in Salesforce
• Build trust and confidence with customer decision-makers, providing counsel on solutions to their cash management needs
• Leverage data, case studies, and industry knowledge to deliver clear presentations on Brink’s value proposition and impact of solutions
• Negotiate and close deals, converting identified opportunities across the solution portfolio into compelling deals
• Collaborate with other functional teams (e.g., Customer Care, Operations, Marketing) to achieve account development and performance objectives
• Communicate market trends and competitive landscapes to Brink’s Leadership
• Perform any other duties that help to drive growth, customer loyalty, innovation, and operational excellence

Enterprise Client Partner

IT Support

• Work with External Auditors to identify control issues
• Maintain relationships with audit stakeholders
• Lead operational audit remediation programs
• Report audit progress and findings to leadership
• Ensure corrective actions are implemented on time

External Audit Manager

Product Manager

• Provide expert guidance on operational processes and procedures for the CVS product line.
• Act as a product consultant and escalation point for operational support issues.
• Partner with Sales and Field Operations to manage customer expectations and deliver seamless support.
• Ensure compliance with established policies, workflows, and reporting standards.
• Support customer implementations and internal startups through documentation, training, and operational expertise.
• Develop and deliver operational training for CVS Operations and Field Support teams.
• Share best practices through documentation, training materials, and knowledge transfer across internal teams and customers.
• Create and maintain operational procedures and support documentation to drive consistency and effectiveness.
• Develop, refine, and monitor KPIs and quality assurance measures to evaluate operational performance.
• Analyze performance and quality data to identify trends, risks, and opportunities for improvement.
• Implement corrective actions that improve quality, reduce costs, and enhance customer satisfaction.
• Lead process improvement initiatives focused on reducing costs, improving cycle times, increasing profitability, and enhancing customer experiences.
• Manage projects from initiation through implementation, ensuring alignment with business objectives and timely delivery.
• Collaborate cross-functionally to identify operational efficiencies and drive continuous improvement efforts.
• Serve as a key liaison between Sales, Field Support, Operations, and other cross-functional partners.
• Build strong relationships across the organization to support product objectives and operational success.
• Communicate effectively with stakeholders at all levels to ensure alignment and execution of strategic initiatives.

Product Support Manager

Operations

• Provide operational leadership and direction for U.S. operations
• Ensure customers service expectations are met or exceeded
• Drive productivity and efficiency initiatives
• Stay up-to-date on market and competitor trends
• Develop and implement new service offerings

Regional Vice President – US Operations

Processor

• Check in all work and cash through window
• Verify cash, perform data input into iTrack, mix and check for all deposit types including check only, CompuSafe, ATM, Recyclers and mixed
• Process check imaging into FIS system
• Balance all individual teller sells
• Validate bulk pull and fill each order by packing slip.
• Complete checklist according to established deadlines for each major function throughout the day
• Clean off stations at end of day, bundle trash according to specified procedure, sort deposit slips, ensure no work is remaining, print check manifest and make sure deposits match
• Ensure all imaged work and teller paperwork is delivered to the appropriate areas and/or filed appropriately
• Follow any direction provided by supervisor and/or manager

Cash Processor – Warehouse

Solutions Engineer

• Responsible for bringing DRS solutions to life in the commercial process.
• Partners closely with sales teams and customers to position, tailor, and sell the DRS portfolio.
• Serve as the go-to product expert supporting the sales team during customer engagement.
• Engage with customers for PoCs phases and success criteria definition and measurement.
• Capture customer feedback and market insights to inform product development.
• Partner with Product Team Leaders to align on strategy, capabilities, and roadmap.
• Support go-to-market execution through content creation and training.

Sales Enablement Manager

• Manage, grow and retain a $20-50M+ revenue portfolio.
• Develop and implement a Regional Accounts sales strategy to achieve revenue and growth targets.
• Analyze market trends, competitive landscape, and customer needs to identify opportunities and potential risks.
• Own monthly, quarterly, and annual sales objectives and goals, creating actionable plans and initiatives to drive achievement.
• Build and maintain strong relationships with key clients and partners, ensuring excellent customer satisfaction and retention.
• Collaborate with clients to understand their needs, preferences, and challenges, and tailor solutions to address them effectively.
• Develop and manage sales forecasts, drive sales pipeline growth, and contribute actively to sales campaigns.
• Negotiate and finalize agreements, contracts, and partnerships that align with organizational goals.
• Drive revenue growth by achieving sales targets and maximizing profitability.
• Follow all sales processes, ensuring efficiency, consistency, and compliance with organizational policies and procedures.
• Collaborate with other departments such as customer experience, legal, marketing, product development, and operations to align strategies and achieve integrated solutions.
• Foster effective communication and collaboration across cross-functional teams to drive organizational success.
• Act as the client ambassador and escalation point for your Regional Account clients.
• Active travel (up to 50%) is expected with the territory to build relationships and uncover new opportunities.

Regional Account Manager

Business Analyst

• Analyze and correlate large datasets across multiple systems to identify trends, anomalies, and business opportunities
• Develop compelling, data-driven insights to support strategic decision-making and operational improvements
• Design, build, and maintain automated dashboards, reports, and tools to provide ongoing visibility into business performance
• Present and defend findings to senior leadership, clearly articulating insights and recommended actions
• Partner cross-functionally with business and technical teams to align data insights with organizational goals
• Support business case development, including cost-benefit analysis and ROI modeling
• Identify opportunities for process optimization and drive continuous improvement initiatives

Senior Business Analyst

• Serve as the primary technology liaison for Financial Institutions during ATM outsourcing onboarding.
• Lead discovery sessions to identify required data feeds for ATM transaction forecasting, settlement and reconciliation, cash management reporting, and operational analytics.
• Document detailed business requirements, data specifications, file formats, and delivery methods.
• Oversee ingestion and validation of data feeds to ensure completeness, accuracy, and operational readiness.

Full-stack Engineer

• Design, develop, and maintain high-quality web-based systems
• Collaborate on architecture and code reviews to ensure clean, secure, and maintainable solutions
• Troubleshoot and resolve complex technical challenges
• Contribute to continuous improvement and innovation within our development practices

Senior Software Developer

Manager

• Champion Cost Productivity: Sponsor cost productivity goals and foster a culture of Operational Excellence that creates competitive advantage.
• Identify Projects: Lead Integrated Deck Building (IDB) Workshops to identify and prioritize cost-saving initiatives aligned with country goals.
• Deliver Breakthrough Projects: Execute needle-moving projects through Kaizen events, applying Lean tools such as Value Stream Mapping (VSM) and Standardized Work.
• Enhance Operations Management Systems: Implement and improve systems to sustain performance, solve problems, and enable incremental continuous improvement.
• Build Organizational Capability: Provide training while mentoring and developing future operational and Lean practitioners.
• Champion Change Management: Drive process changes effectively through training, communication, and monitoring.
• Engage Stakeholders: Collaborate with senior leadership and operational leads to achieve cost productivity targets.