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Cash Account Manager
Brink’s IncCash Account Manager/Specialist facilitating cash customer account management for Brink’s. Support cash loads, reconciliations, and client relationships with vital communications and service quality checks.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in cash customer account management, client relationship building, and cash management software systems. Proficient in advanced Excel functionalities and capable of automating processes to improve service quality.
Highest-signal resume keywords
Cash Management Software System ExperienceAdvanced Excel SkillsClient Relationship ManagementReconciliation ExperienceATM Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ReconciliationExcel FormulasPivot TablesV-LookupGraphsCash ManagementForecastingOrder AutomationService Quality AnalysisBasic Math Skills
Soft Skills
CommunicationProblem-SolvingRelationship BuildingLiaison SkillsAdaptability
Tools & Technologies
Microsoft Office SuiteOutlookWordFCTI Software
Industry Keywords
ATM IndustryCash Customer Account ManagementClient StakeholdersService QualityTerminal Onboarding
About the role
Key responsibilities & impact- Responsible for being the lead point of contact for cash customer account management matters
- Build and maintain strong, long-lasting client relationships
- Develop trusted advisor relationships with key account(s), customer stakeholders and LOB
- Oversee onboarding of new terminals
- Monitor processor / logo set-up
- Monitor transmission of orders to Brink’s
- Support for last minute orders
- Communicate as liaison between internal (recon + finance) teams
- Monthly true-up payment, tracking stolen cash
- Champion for solution improvements
- Automate orders for FCTI / Customer
- Run analysis for cash management improvements
- Forecasting Armor management
- Conduct monthly reviews of service quality
Requirements
What you’ll need- High School Diploma is required
- Associates or Bachelor’s degree preferred
- Experience in the ATM industry very helpful
- Reconciliation experience preferred
- Proficiency in Microsoft Office Suite; Outlook, Word and Advanced Excel skills
- Ability to create/maintain Excel spreadsheets containing formulas, pivot tables, v-lookup, graphs, etc.
- Experience with Cash Management Software System(s) preferred
- Must be capable of learning new software and applications
- Basic math skills
Benefits
Comp & perks- Equal opportunity employer
- Drug-free workplace
- Remote work options available