BOQ Group

Affiliate Manager

• Play a key role in building and uplifting regulated credit capability across Retail Brands
• Partner closely with Capability team, business stakeholders and subject matter experts
• Design and deliver engaging, high-quality learning solutions that support compliance and performance
• Responsible for designing and facilitating a range of learning experiences
• Keep training content current and relevant, ensuring alignment with legislative and policy changes
• Evaluate the effectiveness of programs and contribute to broader Retail Bank initiatives

Capability Partner – Regulated Credit

Risk

• Design and deliver learning experiences for Line 1 and 2 teams.
• Build technical, behavioural, and professional skills to manage risk.
• Partner with subject matter experts to develop fit for purpose solutions.
• Guide the rollout of new programs and support classroom sessions.
• Ensure new capabilities are learned, embedded, and applied.
• Contribute to a positive risk culture across the Group.

Capability Designer – Risk Transformation

Project Manager

• Lead multidisciplinary teams, develop and manage detailed work plans, achieve key milestones.
• Communicate progress and outcomes to sponsors and stakeholders.
• Take end-to-end ownership of projects, ensuring alignment with Project Management Standards.
• Deliver both technology and business projects in line with BOQ methodology and practices.
• Manage scope, schedule, financials, quality, people, communications, risk, procurement, vendor, stakeholder, and governance management.
• Support business case development, organise and facilitate workshops or events.

Senior Project Manager – Cyber and IT Operations

• Partner closely with Technology and Data leaders to support strong risk management practices across the division.
• Promote a proactive risk culture, providing pragmatic advice, and helping teams understand and manage their risks.
• Work across technology and data risk, supporting risk in change, control design, issues and incidents management, and regulatory obligations.
• Collaborate with senior stakeholders, Group Risk (Line 2) and Internal Audit (Line 3) to strengthen the control environment and uplift Line 1 risk capability.
• Involved early in change initiatives, helping shape controls during design, delivering meaningful risk insights, supporting governance forums, and contributing to ongoing improvements across the three lines of defence.

Manager, Line 1 Risk – Technology

Compliance

• Partner with every area of the business to ensure robust regulatory compliance.
• Engage with stakeholders across the bank to provide independent review, advice, and challenge on a wide range of initiatives, incidents, and issues.
• Drive improvements to processes and controls, proactively identifying compliance issues.
• Assess regulatory changes and support the business in implementing them.
• Build strong, open, and transparent relationships with business stakeholders.
• Provide insightful reporting on compliance risk profiles, incidents, and regulatory changes.
• Collaborate with other Compliance teams to embed effective frameworks, policies, and processes across the bank.

Manager – Retail and Business Bank Compliance

Financial Planning and Analysis

• Reporting to the Head of Finance – Retail, the Finance Business Partner – Retail plays a pivotal role in supporting the strategic and financial success of the Retail Product business and Retail Transformation program.
• Deliver high‑quality financial advice, reporting, forecasting, and insights to enable faster, more informed decision‑making.
• Provide effective financial business partnering to the Product and Transformation leadership teams.
• Deliver accurate, timely management reporting, annual budgets, forecasts, and financial profiles for business cases, including the ongoing review of benefit realisation.
• Prepare or oversee ad‑hoc analysis and management presentations that support strategic planning and performance improvement.
• Support Retail’s internal and external reporting requirements.
• Manage and mentor a direct report while working collaboratively across Product, Distribution, and Transformation functions to build strong, trusted relationships.
• Contribute meaningful financial expertise to business decision‑making and play an active role in shaping the future of Retail performance and transformation initiatives.

Manager, Finance Business Partner – Retail Finance

People Operations

• Provide timely, accurate, and customer‑focused support across Tier 1 and Tier 2 HR and employee relations queries.
• Manage and resolve HR enquiries with a strong focus on case management.
• Support employees and leaders with guidance on Workday transactions, policy interpretation, and process navigation.
• Work collaboratively with stakeholders across the business to streamline processes and enhance service delivery.
• Analyse case trends, update employee records, and coach managers on self‑service tools.
• Support ER case preparation and partner on optimisation, automation, and transformation activities.

People Services Analyst

Financial Crime

• Responsible for designing, executing, and continually enhancing the Financial Crime Compliance (FCC) Assurance Framework.
• Provides strategic oversight and independent assurance over the effectiveness of the bank’s AML/CTF, Sanctions, and Tax Transparency controls.
• Ensures assurance activities deliver clear, risk‑based insights that strengthen the organisation’s financial crime risk management capabilities.
• Leads the development and execution of the annual FCC Assurance Program, including risk‑based planning and resource allocation.
• Oversees and conducts complex thematic reviews to identify systemic risks and validate the remediation and closure of significant FCC issues.
• Synthesises and presents assurance outcomes to executive management and governance committees.

Senior Partner – Financial Crime Assurance

Insurance

• Support the Financial Crime Compliance team in developing and executing the bank’s Financial Crime Assurance Program.
• Provide independent oversight, review and challenge to ensure compliance with AML/CTF, Sanctions and Tax Transparency obligations.
• Assist in maintaining strong financial crime risk management practices across the organisation.
• Support the implementation of the Financial Crime Compliance Assurance Framework through sample‑based control testing.
• Synthetize, escalate and report outcomes of assurance activity to highlight gaps and opportunities for improvement.

Advisor Controls Assurance

• Accountable for the Group-wide financial crime compliance framework.
• Responsible for risk assessments, policy, governance, training, regulatory engagement and internal communications.
• Oversee key financial crime policies including AML/CTF, sanctions and tax transparency.
• Support executive and Board-level oversight of the financial crime risk profile.
• Lead a small team of financial crime specialists.
• Design, review, and refine risk assessment methodologies and policy standards in accordance with regulatory requirements.
• Establish forums to oversee methodology changes and partner with learning teams for financial crime training.

Senior Partner Central Financial Crime Compliance

Copywriter

• If you love bringing brands to life through words and supporting big ideas to be carried through to the smallest touchpoints, then this is a role where you’ll feel right at home.
• You’ll help champion the unique personality of each brand, making sure every message is distinctive.
• Your days will be filled with variety - writing everything from digital content, website uplifts and social campaigns, to letters, EDMs, press ads and posters.
• You’ll also play a key role in concept development, partnering with designers, creatives and key stakeholders across the group to educate and bring ideas to life that are on brand, on brief and genuinely engaging.
• You’ll be part of an in-house creative team known for producing work that rivals external agencies, and you’ll bring a thoughtful, collaborative and solutions-focused approach to every project.
• You’ll help us communicate with intelligence, clarity, humour and empathy, always keeping our customers at the centre of the story.
• You’ll bring a can-do, collaborative approach - because that’s how we work best together.

Senior Copywriter

Operations

• Support operational change initiatives that enhance process efficiency, uplift risk and controls, and embed sustainable practices across the Business Bank.
• Collaborate with internal stakeholders to support change initiatives from inception to execution.
• Help deliver projects that minimise disruption for bankers and customers while ensuring risk and regulatory compliance.
• Uncover opportunities for improvement and drive solutions that support strategic goals.