BOQ Group

Product Manager

• Drive the growth, performance, customer experience, and compliance of the Business Deposits portfolio
• Identify opportunities to enhance products, improve customer outcomes, and deliver innovative solutions across multiple brands
• Work closely with Marketing, Digital, Distribution, Finance, Risk, Compliance, Legal, and Customer Experience stakeholders
• Use customer insights, market trends, and data-driven analysis to influence decision-making
• Develop compelling product propositions
• Deliver initiatives that create value for customers and the business
• Support product governance, risk management, and portfolio optimization
• Support delivery of market-leading business banking experiences
• Leverage emerging technologies, including AI, to enhance customer and employee experiences
• Shape the future of the business banking offering across BOQ and BOQ Specialist
• Drive innovation, continuous improvement, and business growth

Product Manager – Business Deposits

Business Development Rep

• Drive business growth across key equipment and asset finance markets
• Develop new business opportunities and nurture broker relationships
• Support customers, brokers, and introducers across South Australia and Tasmania
• Identify opportunities and structure finance solutions
• Guide transactions through the lending process from origination to settlement
• Work closely with brokers, equipment suppliers, customers, credit, operations, banking teams, and internal stakeholders
• Deliver exceptional customer outcomes and seamless service
• Manage a portfolio autonomously
• Represent the BOQ Finance brand in market
• Attend industry events
• Proactively identify opportunities to grow regional market share
• Travel interstate to Tasmania approximately 10% of the time
• Maintain focus on risk, compliance, and responsible lending practices

Business Development Manager – Asset Finance

Data Scientist

• Act as Data Steward for Business and Retail Banking data assets
• Provide governance, oversight and assurance across business-owned models and User Developed Applications
• Ensure data assets, models and UDAs are governed, documented, monitored and maintained in line with risk frameworks, data standards and regulatory obligations
• Partner with Product Owners, Retail Banking leaders, Risk, Compliance, Technology, Data Management and governance forums
• Improve data quality and maintain metadata and data dictionaries
• Support Critical Data Element management
• Lead and support data quality investigations and issue remediation
• Prepare governance reporting and support control reviews and annual attestations
• Engage with internal and external stakeholders
• Uplift data governance maturity, strengthen risk culture and support data-driven decision making

Manager, Data Steward and Model – UDA Governance

General

• Join us for our Summer Internship Program at BOQ Group!
• Gain experience in a variety of future ready areas where your career will thrive.
• Over 12 weeks engage in projects designed to challenge you, while delivering work that helps BOQ Group be the bank customers choose.
• See how we back small business at BOQ.
• Gain exposure to relationship management, business development and financial analysis.

Business Banking Internship

Operations

• Play a critical role in helping customers achieve home loan settlements and funding activities.
• Partner closely with customers, brokers, solicitors, and internal stakeholders.
• Coordinate loan settlements from commencement through to completion.
• Manage unexpected challenges and communicate clearly with stakeholders.
• Ensure settlements are completed accurately, efficiently, and on time.
• Contribute to process improvements across lending operations.

Settlement and Funding Operations Officer – Digi

Risk

• Partner closely with Technology and Data leaders to support effective risk management.
• Foster a proactive risk culture by providing pragmatic, commercial advice.
• Help teams understand and manage risk in sound decision-making and delivery.
• Contribute meaningful risk insights and support governance forums.
• Engage with senior stakeholders, Group Risk and Internal Audit to strengthen the control environment.
• Assist in shaping controls during design of change initiatives.

Manager, Line 1 Risk – Technology

Affiliate Manager

• Lead the coordination of breach assessments for the BOQ group.
• Work closely with colleagues in Line 1 and Line 2, Legal, Product and Remediation teams.
• Bring order to complex information and exercise sound judgement.
• Ensure breach investigation and reporting function operates effectively.
• Shape and strengthen processes and designs.
• Help foster a culture where people feel supported, heard and confident.

Senior Partner, Breaches

Customer Retention Specialist

• Strengthen customer relationships through inbound and outbound conversations.
• Uncover lending needs and drive meaningful business outcomes.
• Navigate sales, retention, and margin-focused conversations.
• Work closely with both Proprietary and Third-Party teams.
• Identify referral opportunities and resolve customer needs efficiently.
• Advocate for customers and deliver exceptional experiences.
• Collaborate with teams to achieve business goals.

Customer Retention Consultant

Compliance

• Play a pivotal role in strengthening BOQ’s compliance risk management capability.
• Ensure the effective implementation of a robust Compliance Risk Management Framework (CRMF) across the Group.
• Support the design, uplift and embedment of compliance frameworks, policies, processes and initiatives.
• Drive the ongoing maturity of the CRMF by overseeing key framework components.
• Provide expert guidance to senior leaders on complex compliance and conduct risk matters.

Senior Manager, Compliance Frameworks – Policies

• Play a critical role in strengthening and embedding BOQ’s Compliance Risk Management Framework (CRMF) across the Group.
• Support the design, implementation and continuous enhancement of frameworks, policies, processes, and initiatives that enable the effective identification, assessment, and management of compliance and regulatory risks.
• Ensure the bank meets its regulatory obligations while fostering a strong culture of compliance and accountability.
• Lead initiatives that enhance key CRMF capabilities, including obligations management, regulatory change, compliance training, and compliance control libraries.
• Oversee and embed critical compliance policies and standards relating to Conflicts of Interest, Anti-Bribery and Corruption, and Market Misconduct.
• Help maintain key compliance registers, coordinate attestation and control testing activities, and work with stakeholders across the business to ensure compliance risk considerations are effectively integrated into business processes, systems, and decision-making.
• Participate in BOQ’s regulatory change management activities, supporting horizon scanning, impact assessments, and translating regulatory requirements into actionable business outcomes.

Manager, Compliance Frameworks and Policies

Marketing

• Support BOQ Group’s growth and retention objectives across digital channels
• Drive organic search strategy and execution across BOQ Group brands
• Identify opportunities to enhance website performance, optimise content, improve technical foundations and deliver measurable business outcomes
• Leverage SEO and analytics tools to uncover insights, conduct keyword and competitor research, and develop optimisation strategies
• Partner with content, creative and web teams to ensure SEO and AEO best practices are embedded throughout the customer journey
• Contribute to broader performance marketing initiatives, support reporting and test-and-learn activities