BOQ Group

Operations

• Identify, investigate and respond to potential fraud and scam activity.
• Monitor fraud detection systems and review alerts.
• Investigate suspicious activity and take timely action to prevent losses.
• Maintain accurate and up-to-date records in line with regulatory requirements.
• Document investigations and prepare clear written summaries or responses.
• Collaborate with internal teams and external stakeholders when needed.

Fraud and Scams Operations Analyst

Manager

• Support the development, refinement and execution of product strategy across BOQ Finance and BOQ Specialist.
• Lead and influence activities across the product lifecycle, including product development, go-to-market strategies, and continuous improvement initiatives.
• Collaborate across Distribution, Finance, Legal and Compliance to manage risk and ensure adherence to regulations.
• Prepare insights and recommendations for senior leadership forums and contribute to decision-making.

Senior Manager, Equipment Product

Risk

• Supporting the delivery of Line 1 risk management activities across a broad portfolio of initiatives and business operations.
• Identifying, assessing, monitoring and reporting of risks, controls and issues.
• Providing practical guidance to stakeholders on risk impacts.
• Contributing to risk and materiality assessments and reviewing treatment plans.
• Supporting the effective management of risk events, issues, and remediation activities.
• Uplifting risk capability across the business by promoting a proactive risk culture and supporting training.

Fraud and Scams Operations Analyst

Senior Manager, Equipment Product

Manager – Line 1 Risk