Settlement and Funding Operations Officer – Digi

BOQ Group

Settlement and Funding Operations Officer at BOQ Group facilitating home loan settlements and coordinating with stakeholders. Focused on accuracy and service in a fast-paced environment.

Posted 7/29/2026full-timeMelbourne • 🇦🇺 AustraliaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing home loan settlements and funding activities, ensuring accuracy and efficiency while collaborating with customers, brokers, and solicitors. Possesses strong problem-solving skills and a detail-oriented approach to process improvements in lending operations.

Highest-signal resume keywords

Home Loan SettlementsBanking ExperienceStrong Communication SkillsDetail-OrientedProblem-Solving Mindset

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Loan CoordinationSettlement ManagementProcess ImprovementFinancial Services KnowledgeDeadline Management

Soft Skills

Organizational SkillsCollaborationStakeholder Communication

Industry Keywords

Lending OperationsCustomer Relationship ManagementBroker PartnershipsSolicitor Coordination

About the role

Key responsibilities & impact

Play a critical role in helping customers achieve home loan settlements and funding activities.
Partner closely with customers, brokers, solicitors, and internal stakeholders.
Coordinate loan settlements from commencement through to completion.
Manage unexpected challenges and communicate clearly with stakeholders.
Ensure settlements are completed accurately, efficiently, and on time.
Contribute to process improvements across lending operations.

Requirements

What you’ll need

Experienced settlements professional with a strong background in banking, lending, or financial services.
Proven experience managing matters from instruction through to settlement.
Ability to balance multiple deadlines and competing priorities.
Strong communication skills to build credibility with customers, brokers, and solicitors.
Highly organised and detail-oriented with a focus on delivering accurate work.
Problem-solving mindset and ownership of tasks in a collaborative team environment.

Benefits

Comp & perks

Flexible working arrangement - Balance your work and personal life with ease.
Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
Purchase additional annual leave - Need more time off? You can buy extra leave days.
Discounted private health insurance plan - Take care of your health with our special rates.
Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family.
Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.