Beyond

Engineering Manager

• Running a continuous weekly 1:1 practice, removing blockers, and mentoring a team of engineers on both technical craft and career growth
• Establishing career growth objectives, leveling expectations, and providing continuous, specific feedback for every engineer on the team
• Reviewing code, design documents, tests, and CI/CD changes regularly, raising the bar on quality, simplicity, delivery speed, observability, and long-term maintainability
• Backing up the team in the trenches: pairing on hard problems, jumping into incidents, debugging production issues, writing code, and helping engineers use AI tools responsibly when they improve quality or speed
• Driving architectural, tooling, and technical roadmap decisions that improve business outcomes, delivery speed, reliability, and operational efficiency
• Collaborating with product, design, and customer-facing teams to connect technical work to revenue, retention, customer experience, and operational efficiency
• Planning, managing, and allocating engineering capacity against quarterly OKRs, using business impact, operational risk, and your own understanding of the system to guide trade-offs
• Championing and improving Beyond’s engineering practices such as trunk-based development, CI/CD, risk-based testing, feature flags, observability, pairing, code reviews, and collective code ownership
• Contributing to new products and projects while supporting and maintaining the existing code base, as needed
• Facilitating conversations with external stakeholders
• Contributing to the code base 50% and managing a team 50% of the time

Manager, Engineering

• Running a continuous weekly 1:1 practice, removing blockers, and mentoring a team of engineers on both technical craft and career growth
• Establishing career growth objectives, leveling expectations, and providing continuous, specific feedback for every engineer on the team
• Reviewing code, design documents, tests, and CI/CD changes regularly, raising the bar on quality, simplicity, delivery speed, observability, and long-term maintainability
• Backing up the team in the trenches: pairing on hard problems, jumping into incidents, debugging production issues, writing code, and helping engineers use AI tools responsibly when they improve quality or speed
• Driving architectural, tooling, and technical roadmap decisions that improve business outcomes, delivery speed, reliability, and operational efficiency
• Collaborating with product, design, and customer-facing teams to connect technical work to revenue, retention, customer experience, and operational efficiency
• Planning, managing, and allocating engineering capacity against quarterly OKRs, using business impact, operational risk, and your own understanding of the system to guide trade-offs
• Championing and improving Beyond’s engineering practices such as trunk-based development, CI/CD, risk-based testing, feature flags, observability, pairing, code reviews, and collective code ownership
• Contributing to new products and projects while supporting and maintaining the existing code base, as needed
• Facilitating conversations with external stakeholders
• Contributing to the code base 50% and managing a team 50%

Customer Success Manager

• Acting as the first point of contact for all SMB clients' journey with Beyond
• Hosting training webinars on revenue management best practices and how to effectively use our tool to increase revenue
• Performing regular check-ins with key stakeholders to ensure customer goals are being met
• Proactively managing  relationships with  accounts to maintain overall customer  health
• Monitoring and reporting on the health and risk of accounts
• Securing annual subscription renewals
• Responding to requests for support in a timely manner
• Documenting learnings to assist troubleshooting efforts of other team members
• Proactively creating expert customer content (e.g. helpdesk articles, videos, training quizzes) to guide our customers
• Contributing to the development of customer support processes as our customer base continues to grow.

Customer Success Manager – Spanish, French Speaking

Growth Marketing

• Owning SEO, GEO, and AEO strategy across owned channels
• Partnering on content creation; lead distribution, optimization, and performance
• Managing organic social as a discovery and trust channel
• Driving CRO across landing pages, signup flows, and onboarding entry points
• Partnering with Product and Design to run tests and ship improvements
• Identifying and closing key conversion gaps
• Supporting paid strategy alongside a specialized agency
• Setting direction and ensuring full-funnel message consistency
• Aligning acquisition efforts to Host audience needs and experience
• Optimizing the signup-to-activation handoff
• Partnering on onboarding flows to drive key host actions and milestones
• Tracking cohorts and identifying drop-off points during the credit period
• Building and prioritizing the growth experiment backlog
• Developing hypotheses, running tests, and analyzing results
• Turning insights into actionable channel and growth strategies
• Owning funnel metrics from first touch through activation
• Pulling and analyzing your own data; building reporting views
• Connecting channel performance to downstream outcomes
• Collaborating closely with Product, Sales, and Revenue Management
• Contributing to product launches, onboarding, and GTM execution
• Using funnel insights to influence roadmap decisions

Senior Growth Marketing Manager

Product Manager

• Partnering closely with our Revenue Management team to define and evolve how dynamic pricing works for customers, translating pricing strategy into new algorithm factors and inputs
• Owning the product work that makes our pricing algorithm explainable, defining the recommendations, explanations, and narratives that help customers understand and trust why we price the way we do. Partnering with Engineering within your OBT to define scope, write clear requirements, and deliver high-quality iterations
• Driving the roadmap for our AI assistant and MCP product, using GenAI to make our algorithm and the data behind it understandable and actionable for customers
• Producing the raw content and recommendations that power these experiences (the explanations, the guidance, the suggested actions) while partner teams own the surfaces, UX, and trust framing where that content is displayed
• Owning our recommendations engine that proactively identifies where customers should adjust settings, and improving the quality, coverage, and impact of those recommendations
• Defining and tracking success metrics tied to adoption, retention, and time to value, and communicating progress consistently in a remote environment
• Translating complex pricing and data concepts into clear product requirements, narratives, and priorities
• Collaborating across Engineering, Design, Data Science, and customer-facing teams to scope work, write clear requirements, and deliver high-quality iterations

• Driving customer adoption, retention, and satisfaction for assigned book of accounts
• Owning the new customer experience from Sales by leading trainings, driving product adoption, and helping customers achieve their business goals
• Manage the Beyond Training & Certification process for all new customers
• Securing annual subscription renewals and uncovering expansion opportunities
• Performing regularly scheduled meetings with key stakeholders to ensure customer goals are being met
• Training clients on the basics of revenue management and how to effectively use our tool to increase revenue
• Analysing customer performance data and making recommendations to ensure revenue growth
• Proactive  relationship  management  with  accounts  to  maintain  overall  customer  health
• Monitoring and reporting on the health and risk of assigned accounts
• Maintaining a deep understanding of Beyond Pricing’s suite of products
• Managing approximately 40-60 accounts at a time
• Working with cross-functional teams to drive better collaboration and customer experience
• Being the voice of the customer back to our Product organisation, communicate trending customer feedback and ideas

Senior Customer Success Manager

Business Development Rep

• Sourcing, reaching out to, and qualifying leads to convey Beyond’s value proposition
• Converting qualified leads into scheduled product demos for our Account Executive team
• Collaborating cross-functionally to share and learn from best practices
• Quota attainment based on qualified leads & activity

Business Development Representative

Content Marketing Manager

• Researching, ideating, and creating content for demand generation campaigns in EMEA, and other creative content across all Beyond segments including self-service (B2C) and contracted (B2B) customers
• Implementing and measuring a content strategy based on a deep understanding of customer needs, market trends, product functionality, and competitive forces - this includes the development of themes/topics, content creation, curation, and distribution to help drive thought-leadership, customer acquisition, and success
• Partnering with the Digital Marketing team, Events, Product, Operations and Go To Market teams to plan and orchestrate content strategy across multi-channel programs and getting it in front of the right audiences, at the right time
• Developing a strong relationship with Sales and putting in place the right cooperation processes for ideation, execution and measurement of campaigns
• Driving and managing all design processes related to collateral you create, and localisation of all materials
• Conducting analysis on what works and what doesn’t work including identifying gaps in the marketing funnel and proactively identifying opportunities for optimization with content (e.g., awareness, consideration, etc.)
• Effectively and consistently communicating campaign plans, programs, and results with stakeholders at all levels across the organization
• Identifying, initiating, and tracking progress on critical non-campaign initiatives that will benefit campaign outcomes

Senior Content Marketing Manager – Temporary

• Driving customer adoption, retention and satisfaction for an assigned book of accounts
• Providing analyses on booking trends and pricing performance for clients
• Building relationships with customers by driving value using a consultative approach to become an influencer and trusted extension of their team
• Training clients on the basics of revenue management and how to effectively use our tool to increase revenue
• Ensuring our customer’s success by analysing how they can maximise revenue and utilise Beyond to review booking data and charts to make pricing decisions
• Securing annual subscription renewals and uncovering expansion opportunities
• Performing regularly scheduled meetings with key stakeholders to ensure customer goals are being met
• Monitoring and reporting on the health and risk of assigned accounts
• Maintaining a deep understanding of Beyond Pricing’s suite of products
• Reviewing Beyond’s algorithm performance in existing markets, making actionable recommendations based on data-driven insights
• Partnering closely with the Revenue Management, Sales, and Customer Experience Teams and help mentor junior members of the team
• Being the voice of the customer back to our Product organisation, communicate trending customer feedback and ideas

Senior Customer Success Manager – French, English

Account Executive

• Researching potential business opportunities within a defined territory, including greenfield territory
• Owning and driving the full sales cycle - prospecting, discovery/qualification, demonstrating the product, negotiating the pricing and terms, and closing the deal
• Working with our Business Development Representatives and with self-sourced opportunities to strategically build a strong and consistent pipeline of potential opportunities that ensure you meet / exceed your monthly quota
• Conducting compelling and engaging product demonstrations via Zoom

• Owning SEO, GEO, and AEO strategy across owned channels
• Partnering on content creation; lead distribution, optimization, and performance
• Managing organic social as a discovery and trust channel
• Driving CRO across landing pages, signup flows, and onboarding entry points
• Partnering with Product and Design to run tests and ship improvements
• Identifying and close key conversion gaps
• Supporting paid strategy alongside a specialized agency
• Setting direction and ensure full-funnel message consistency
• Aligning acquisition efforts to Host audience needs and experience
• Optimizing the signup-to-activation handoff
• Partnering on onboarding flows to drive key host actions and milestones
• Tracking cohorts and identify drop-off points during the credit period
• Building and prioritizing the growth experiment backlog
• Developing hypotheses, run tests, and analyze results
• Turning insights into actionable channel and growth strategies
• Owning funnel metrics from first touch through activation
• Pulling and analyzing your own data; building reporting views
• Connecting channel performance to downstream outcomes
• Collaborate closely with Product, Sales, and Revenue Management
• Contribute to product launches, onboarding, and GTM execution
• Use funnel insights to influence roadmap decisions