Berry Law

Compliance

• Develop, implement, and maintain compliance programs, policies, and procedures.
• Monitor changes in laws, regulations, and bar rules affecting firm operations and advise leadership on necessary updates.
• Conduct internal audits, risk assessments, and compliance reviews.
• Oversee ethics and professional responsibility compliance, including conflicts of interest and confidentiality safeguards.
• Provide training and guidance to attorneys and staff on compliance obligations.
• Investigate and resolve compliance-related issues or complaints.
• Collaborate with firm leadership on risk management strategies.
• Prepare and submit reports to regulatory authorities as required.

Compliance Officer

Producer

• Conduct outbound calls to clients, primarily veterans, to engage them in meaningful conversations about their experience
• Guide clients through structured conversations to capture testimonials
• Schedule and conduct video testimonial sessions with clients
• Build rapport and trust quickly while representing Berry Law’s mission and brand voice
• Collect, document, and organize client feedback for internal use
• Meet and exceed outreach and engagement goals
• Strengthen relationships and help share clients' stories through high-volume phone and video outreach

Compliance Officer

Client Story Producer