Bernoulli Educação

Financial Planning and Analysis

• Perform outbound and inbound collection activities, focusing on negotiation and credit recovery;
• Conduct debt negotiations (one-time payments, installment plans, settlements and follow-ups);
• Assist customers via email, phone and digital channels, ensuring clarity and empathy;
• Support issuance and recording of boletos (payment slips), monitor payments and process payment settlements;
• Manage control, reconciliation and credit adjustments (refunds, rebates, compensations);
• Update records in the system and maintain an organized history of interactions;
• Support basic delinquency analyses and operational reporting;
• Work collaboratively with areas such as Operations, Legal, Sales and Finance.

Financial Analyst – Accounts Receivable

Communications

• Media relations: monitoring earned media; reviewing press materials; supporting interviews; contacting and coordinating with press sources; participating in alignment meetings with partner vendors and internal teams; assisting in the preparation of reports; participating in projects (media training, press relations, etc.).
• LinkedIn: monitoring the platform; proposing content topics; coordinating topics with external vendors; reviewing and producing content for the network; participating in specific projects (internal influencers, among others).
• Projects: participating in initiatives within the area such as sponsorships and donations, branding, and product/ program launches.
• Administrative support: creating purchase requests; submitting invoices for payment.
• Alignment with internal teams: ongoing coordination with peer Marketing teams to identify publicity and communication opportunities.

Communications Assistant

Analyst

• Build the Operational Map together with the responsible areas
• Continuously update the Operational Map with the responsible areas
• Follow up weekly with owners of critical deliverables regarding deadlines, status and risks
• Identify inconsistencies between planned and executed activities and flag deviations
• Prepare reports and consolidated views for leadership meetings
• Identify and ensure critical milestones are always visible and monitored
• Support areas in the correct use of the tool and in understanding the process
• Record operational risks identified during updates
• Act as the Operational Map focal point for all company areas

Senior Process Analyst

Events

• Supervisionar a execução dos eventos institucionais da marca, garantindo organização, prazos e excelência na entrega;
• Coordenar a equipe de apoio e operação de eventos, distribuindo atividades e acompanhando as etapas do planejamento à execução;
• Gerir o relacionamento com fornecedores de serviços, espaços, materiais e produção, assegurando a qualidade e cumprimento dos contratos;
• Controlar os orçamentos de eventos, realizando cotações, aprovações, previsões e acompanhamento de despesas;
• Garantir que todos os eventos estejam alinhados à identidade da marca e proporcionem uma experiência de alto padrão para os públicos da instituição;
• Colaborar com outras áreas para integrar os eventos aos objetivos estratégicos da instituição;
• Articular com coordenações e diretorias pedagógicas a concepção, briefing e execução de eventos acadêmicos e institucionais;
• Sugerir e implementar melhorias na tática de eventos, propondo soluções criativas, logísticas e orçamentárias para aprimorar a experiência e a eficiência da área;
• Sugerir melhorias operacionais e de rotina.

Supervisor(a) de Live Marketing Sênior / Supervisor(a) de Eventos Senior

Bilingual

• Check typeset material, verifying compatibility between questions/activities and the student book answer key and the Teacher’s Manual solutions, confirming correct ordering and identifying duplicated questions.
• Compare material with the previous version, reviewing all notes from the first check and opening PDFs and Word files of the materials to identify any errors.
• Proofread typeset material, checking table of contents, pagination, headers, side bars, page numbering, and the application of styles, ensuring visual quality and compliance with company standards.
• Compare typeset material with the original, checking for cut-off, hidden, broken, condensed or improperly spaced text; standardize styles; ensure compliance with layout standards and elimination of verbal and nominal errors; pay attention to textual semantics to guarantee quality and readability.
• Perform critical reading of original texts, correcting spelling and punctuation and checking grammar and agreement.
• Review the publication’s imprint/publishing information for all materials accompanying the publication, verifying that the list of contributors is up to date, authorship, cataloging data, publication name and volume are correct, and ensuring that all contributors involved in the production process are credited.
• Standardize styles, differentiating topics, subtopics, items, headings and subheadings; adapt references to ABNT standards and the specifics of each publication; check for repeated texts and/or questions throughout the material to ensure more efficient assembly and uniformity across publications.

Bilingual Proofreader

Product Manager

• Development of the company's Artificial Intelligence strategy
• Management and prioritization of AI initiatives
• Technical and strategic review of solutions
• Mapping and automation/redesign of inefficient processes
• Implementation of solutions using LLMs and low-code/no-code tools
• Integration of AI into existing products, systems, and workflows
• Definition and monitoring of impact metrics
• Cross-functional coordination with HR, Pedagogical/Academic, Product, and other areas.

Designer

• Create standard manuals for projects, ensuring Bernoulli’s quality and standards.
• Equations and formulas – develop and apply equations and fractions according to the technical standards of each exact-science discipline (Physics, Chemistry, Mathematics and Biology), using the available tool (MathType) to produce the necessary equations and standardize them for each segment.
• Review each digital asset, taking responsibility for quality and for the functionality of interactive elements.
• Create visual proposals for digital materials (books, websites, image- and video-based questions), arranging and organizing graphic elements in the layout—such as text, photos, illustrations, charts and infographics—while respecting the graphic design standards and visual identity specifications to ensure legibility, organization and visual appeal of the material.
• Perform photo editing to improve the technical quality of images; develop charts and tables and visually and technically standardize graphic elements to ensure good legibility of printed materials for students and teachers.
• Transcribe text that is provided as images, converting it into editable format to improve readability, support student learning and maintain visual and aesthetic consistency across materials.
• Analyze guidelines and documentation from the subject areas for each publication; assemble layouts and implement corrections from proofreading, the pedagogical analyst and the author, building creative pages and adjusting them according to the visual concept of each publication to engage students, ensure editorial and pedagogical standards, and support learning through visual organization.
• Design pages for each publication by determining the best composition for each segment/collection, organizing graphic elements—such as text, photos, illustrations, charts, maps and infographics—and adhering to the technical standards of each collection’s graphic design to guarantee legibility, organization and visual attractiveness of every page.

Analytics Engineer

• Translate needs from areas such as student acquisition, academic, and digital products into scalable models/metrics and executive materials.
• Build and maintain data marts / the gold layer in the lakehouse (Delta).
• Define and maintain the “single source of truth” for key metrics (funnels, performance, product usage).
• Ensure data quality and reliability (tests, reconciliation, monitoring).
• Document datasets and rules (data dictionary, catalog, descriptions) and support self-service.

Data Analytics Engineer, Mid-level

Marketing

• Supervise the execution of communication and brand-audience relationship projects;
• Assign tasks and monitor deadlines and deliverables with the operations/routine and marketing teams;
• Support the development of content for campaigns, events, institutional materials, and communication channels;
• Oversee and organize communication channels with the brand's audiences;
• Monitor the implementation of customer experience initiatives, contributing to more empathetic actions aligned with the brand identity;
• Ensure consistency in brand language and visual identity across all materials and channels.

Senior Marketing Supervisor

Consultant

• Provide consultancy to partner schools in your portfolio, addressing the requests they bring (meetings with parents and students, training and professional development for teachers, training and development for management teams, etc.) and offering solutions to those institutions' problems based on your expertise and your assessment of the situation (meetings, workshops, training sessions, commercial scenario analysis, actions to improve results, etc.), with the goal of client retention and potential partnership expansion.
• Stay continuously updated on the educational landscape, the world of work, and technologies through research and study to improve the quality of service provided to partners.
• Appointment management (calendar) - Ensure remote and/or in-person support for clients in your portfolio by managing your calendar, aiming to follow a pre-established action and service plan while accommodating unforeseen events.
• OPEN POSITIONS IN BELO HORIZONTE, GOIÂNIA, AND SÃO PAULO (CITY).

Pedagogical Experience Consultant

Content Marketing Manager

• Critically evaluate internal and market editorial collections to support the area’s strategic decisions.
• Monitor editorial, pedagogical, and consumer trends related to childhood and early learning.
• Monitor and interpret current legislation, guidelines and regulations for Early Childhood Education and Early Elementary School (BNCC, DCNEI, and complementary documents), ensuring the conceptual alignment of materials.
• Support management in preparing pedagogical and editorial documentation, such as project plans, content matrices (espelhos), authorial guidelines and orientation documents for authors and content developers.
• Produce original content, both authoring directly and coordinating with external content developers and AI tools, respecting established pedagogical and editorial principles.
• Edit and adapt content for Early Childhood and Early Elementary grades, ensuring clarity, age-appropriateness and pedagogical consistency.
• Manage deadlines and deliverables for collections and projects under your direct responsibility.
• Directly or indirectly support the training and technical development of more junior pedagogical analysts.

Content Specialist – Pedagogy

• Use of technological solutions - Ensure that the schools served adopt and use educational platforms and tools, promoting their integration into daily teaching practices.
• Personalized and effective training - Deliver training sessions tailored to each school's needs, ensuring at least the targeted level of active participation and achieving a satisfaction rate above the target in feedback.
• Prompt resolution of requests - Resolve technical requests within the established SLA, maintaining an active and accessible channel for ongoing support.
• Develop strategic plans - Create and implement action plans specific to each school based on prior diagnostics and aligned with technological priorities.
• Monitoring and impact analysis - Produce quarterly reports demonstrating improvements in the usability of the tools.
• Continuous improvement and proactivity - Identify opportunities for technological improvements and innovations, implementing customized solutions to optimize results in the schools served.
• Relationship building and retention - Establish trust-based relationships with schools, ensuring active engagement and achieving satisfaction metrics above target in service interactions.
• Alignment with organizational strategies - Actively participate in meetings and internal planning to ensure actions and deliverables align with organizational objectives and contribute to overall results.

Consultant – Experience in Educational Technology

QA Engineer

• Test management with Azure Test Plans: Create, organize, and execute detailed test plans and suites, ensuring full traceability between requirements and defects.
• Quality Assurance (Manual): Plan and execute rigorous manual tests on web systems, ensuring no critical defects reach production.
• Strategic Automation: Develop and maintain automation scripts (E2E and API) using Playwright with TypeScript (intermediate level) and manage technical test collections via Postman to optimize regression.
• AI-accelerated testing: Use Amazon Q as a partner for generating large datasets, assisting in writing test scripts, and rapid log analysis.
• Performance culture: Run basic load and stress tests using K6 to ensure the application handles traffic spikes.
• Lifecycle (Azure): Manage defects, requirements, and test integration within the Azure DevOps ecosystem.

Quality Assurance (Mid-level)

Ecommerce

• Initiate and manage return requests
• Support the pedagogical support team with creation, dispatch, tracking and delivery of requests for analysis
• Handle operational routines including receipt, verification, approval, dispatch and tracking of orders
• Provide support via phone, email and digital platform to internal customers
• Monitor updates to contracts, terms and supply requests
• Create and update client-specific control spreadsheets
• Assist analysts with the registration of new products
• Monitor orders placed on the e-commerce platform and contact buyers directly

E-commerce Relationship Assistant

Account Executive

• Make phone calls to schools to schedule visits to present educational materials and solutions.
• Manage the sales pipeline according to planning criteria and market intelligence, ensuring pipeline quality to achieve target conversion rates and meet goals.
• Meet with school owners/administrators/directors/coordinators/teachers to present educational materials and solutions.