Beneva

Scrum Master

• Guide the team in understanding and applying the principles of self-organization.
• Continuously explain and confirm that each team member understands Agile principles and practices.
• Support and guide the team in shaping and adjusting its working processes according to its context and constraints.
• Facilitate team workshops, identify issues, and help remove obstacles to foster collaboration and team productivity.
• Provide support to the Product Owner (PO).
• Improve tracking of high-visibility initiatives and projects by implementing relevant metrics and appropriate communications.

Claims Specialist

• Integrate into the Property Claims team, support and review
• Process and ensure continuity of claim files
• Conduct necessary investigations on claims files
• Assess the extent of damages and prepare estimates
• Coordinate activities of various stakeholders
• Make decisions on claims payments
• Verify invoices submitted by policyholders and suppliers
• Determine indemnities according to the insurance contract
• Identify potentially fraudulent files
• Assess recovery possibilities
• Authorize claim settlements
• Provide recommendations to personal insurance management

Claims Adjuster

Learning and Development

• Serve as a consultant to partners by assessing their needs and supporting them in selecting and implementing appropriate learning solutions
• Recommend learning strategies that consider sector-specific requirements, organizational objectives, and the business context
• Prioritize learning needs with partners to maximize impact
• Support partners in planning and monitoring learning-related projects
• Evaluate learning transfer and measure the impact of training initiatives to ensure sustainability and effectiveness
• Participate in strategic projects, particularly those related to skills development and the evolution of learning practices
• Collaborate with team members by sharing knowledge, contributing to continuous improvement initiatives, and providing support to colleagues in executing their projects

Organizational Learning Consultant

Analyst

• Resolve incidents, problems and service requests
• Ensure maintenance, monitoring and support of production systems
• Ensure the integrity, consistency and availability of delivered services
• Propose fixes or workarounds and implement corrections when applicable
• Estimate effort and duration required to develop solutions
• Follow development and production operations methods, standards and rules
• Design and perform unit tests
• Design and prepare production deployment plans for solutions
• Review code produced by other developers on the team
• Write and update the knowledge base
• Participate in various committees related to operations and production support
• Perform any other tasks related to the role
• Manage and provide database scripts and data models (Ingres and Oracle)
• Participate in database upgrade activities during production deployments
• Analyze Ingres logs and error logs in collaboration with the ACL and Reflex teams
• Respond to internal and external audit requests related to data access or extractions
• Maintain and adjust permissions on database objects
• Ensure availability and evolution of database extraction tools
• Support development teams with database restorations and validations
• Participate in data migration activities, production deployment preparations and post-deployment follow-ups
• Collaborate with infrastructure teams for DBMS upgrades, database client testing and OpenVMS migrations

Analyst Developer

• Contribuer à l’analyse des besoins et à l’élaboration de la solution Genesys Cloud CX
• Assurer la rédaction de spécifications fonctionnelles
• Préparer des cas de tests et faire les essais des fonctionnalités développées
• Communiquer avec les ressources techniques et d’affaires pour comprendre les solutions à mettre en place
• Travailler en étroite collaboration avec les autres équipes « produit »
• Participer au support applicatif des solutions orientées clients

Solution Analyst

Consultant

• Practice governance
• Measure value stream performance and assess the maturity of the various components of the IT asset management practice
• Integrate the IT asset management practice into corporate governance
• Make recommendations to various decision-making bodies
• Act as an expert advisor to managers and committees
• Ensure planning and full lifecycle management of IT/technology assets

ITAM Practice Consultant

Ecommerce

• Define and apply the digital strategy for the B2B area in group insurance
• Transform the experience through innovative digital solutions
• Develop the digital vision and roadmap for journeys and interactions related to group insurance
• Actively participate in the agile forums and ceremonies of our delivery trains
• Lead strategic initiatives: monitoring, market analysis, ROI, and prioritization of projects
• Actively collaborate with our key partners and vendors
• Populate and prioritize the delivery train backlog (SAFe)
• Influence and rally decision-makers around digital directions
• Facilitate workshops with internal and external stakeholders
• Measure and optimize performance using data.

Digital Experience Consultant

Customer Support

• Provide customer service for the collections department by answering phone calls regarding payment arrangements.
• Inform and explain to clients the status of their premium payments and withdrawals.
• Identify potential errors and perform necessary corrections.
• Analyze payment requests and advise clients in cases of missing payments.
• Propose payment arrangements and ensure follow-up.

Office Agent II – Customer Service

Data Scientist

• Contribute to the development of advanced analytics and artificial intelligence solutions to improve Beneva's products and services
• Work closely with the team and internal partners to propose data-driven advanced analytics and AI solutions
• Explore new approaches to improve our models' performance and propose value-added solutions for our partners
• Apply your knowledge of statistics, programming, and machine learning to develop solutions from real-world data
• Extract, organize, explore, and clean data from multiple different sources
• Bridge the gap between state-of-the-art machine learning research and enterprise applications
• Present and communicate the concepts and results of the solutions explored

Data Science Trainee

Procurement

• Act as a strategic advisor by analyzing business needs, proposing appropriate procurement strategies, and closely supporting stakeholders in their acquisition efforts
• Ensure centralized, high-performing procurement management, including inventory, fleet management, logistics, and site operations, leveraging optimized processes and fit-for-purpose tools
• Drive operational excellence across procurement activities

Actuary

• Manage administration related to committees and meetings (preparation, follow-up, and documentation)
• Analyze, improve, and automate activities related to pension plans by optimizing administrative processes, governance, and management systems
• Design and deploy education and awareness programs on the principles and value of employer-provided pension plans
• Deliver training, advisory activities, and educational sessions on pension plans
• Support and advise leaders and executives in preparing presentations and meetings about pension plans
• Provide advisory services to employees to help them prepare for retirement
• Conduct analyses and specific tasks related to the administration of pension plans
• Participate in various projects related to pension plans, including the implementation of a new system
• Ensure regulatory compliance

Actuarial Consultant

Cloud Engineer

• Define and maintain an integrated vision for automation strategies, practices, risks, and guiding principles
• Contribute to harmonizing platform management practices and support the achievement of technology targets
• Guide governance related to automation, hyper-automation, and self-remediation
• Support teams in innovation, continuous improvement, and the evolution of ways of working
• Propose and deploy metrics to measure the performance of automated infrastructure services

Infrastructure and Cloud Computing Architecture Consultant – Platform Engineering

Risk

• Contribute to the implementation and operationalization of the data governance program
• Establish and oversee the main pillars of the company’s data strategy
• Support, advise, and build the capabilities of the data stewardship network
• Deploy the governance framework across the organization
• Contribute to defining roles and responsibilities as well as the operating model for data management and governance activities
• Participate in the design and deployment of the toolkit related to the capability model
• Recommend solutions to resolve data-related incidents
• Collaborate with stakeholders to establish the foundations for master data governance and management

Data Governance Expert Consultant

• Play a key role in the performance of IT environments
• Act as a consultative resource to prevent and resolve incidents
• Optimize our core IT infrastructure and support deployments
• Design, deploy, maintain and manage backup, storage, and recovery infrastructures (on-premises and cloud)
• Participate in support activities for environments and solutions
• Perform capacity analyses and trend assessments of infrastructure systems environments
• Contribute to the development, automation, and continuous improvement of processes, tools, and operational practices
• Ensure the availability, stability, and compliance of environments required for projects
• Guide and advise leadership during cloud transition efforts
• Write and maintain technical operations documentation
• Contribute to teamwork in an Agile environment

Infrastructure and Cloud Computing Analyst

Sales

• Provide the administrative and clerical support necessary for the smooth operation of the team
• Draft routine correspondence and complex letters
• Prepare and send renewal documents and client communications
• Maintain and archive physical and electronic records
• Organize meetings and prepare documentation for travel