Beneva

Public Relations

• Enter and validate volume transfers for auto and home insurance, applying special agreements.
• Communicate with brokers to obtain missing information.
• Enter and validate data for various property and automobile transactions.
• Consult court dockets and interpret recorded offenses.
• Conduct investigations on insured parties.
• Receive and distribute electronic and paper mail.
• Process transactions for the risk-sharing plan with the Autorité des marchés financiers (AMF).
• Track and follow up on various lists and reports.

Administrative Clerk

• Saisir et valider les transferts de volume en automobile et en habitation en appliquant les ententes spéciales.
• Communiquer avec les courtiers pour les informations manquantes.
• Saisir et valider les données de différentes transactions biens et automobiles.
• Interroger le plumitif et décoder les infractions.
• Effectuer les différentes enquêtes sur les assurés.
• Recevoir et distribuer le courrier électronique ou papier.
• Faire les transactions du plan de répartition des risques auprès de l’Autorité des marchés financiers.
• Effectuer le suivi de différentes listes ou rapports.

Préposé en administration

Administrative Assistant

• Provide direct support to members of the management committee
• Provide technical and administrative support for periodic meetings
• Draft letters, reports, presentations, and other documents
• Organize appointments, meetings, and travel
• Manage participants during ticket distribution and other events

Account Manager

• Develop sales and maintain business relationships with prospects and policyholders
• Promote insurance products to targeted companies and organizations
• Conduct outbound solicitation calls to prospects
• Analyze inspection reports and complete underwriting files
• Participate in various business representation activities

Account Manager – Commercial Insurance

Security Analyst

• Take ownership of cybersecurity alerts and incidents escalated by SOC Level 1
• Conduct advanced analyses and recommend appropriate actions
• Contribute to initial incident response in collaboration with relevant teams
• Serve as the technical escalation point and support Level 1 SOC analysts
• Participate in continuous improvement of processes, detection rules and SOC metrics
• Thoroughly document investigations, findings, decisions and actions taken
• Use approved artificial intelligence and automation tools to support triage
• Help identify relevant AI use cases to improve SOC efficiency

IT Security Analyst

Implementation Specialist

• Define and deploy customer experience strategies
• Contribute to the activities for updating Beneva’s strategic plan
• Ensure alignment of CX strategies and cohesion across transformation projects
• Manage complex projects in a matrix environment
• Ensure reporting and visibility of deliverables

Expert Implementation Consultant – Customer and Partner Approach

Agent

• Provide phone and written service to administrative staff of MGAs, advisors, and our clients for active policies
• Receive inquiries from MGA administrative staff, sales teams, and sales support (by phone or email), as well as from advisors and clients; analyze the nature of the requests and relay the appropriate information
• Identify optimal solutions to each issue raised by our partners by communicating with internal stakeholders (underwriting, policy issuance, sales support, actuarial, etc.)
• Handle correspondence related to complex cases that require a client response for recently submitted files
• Act as a point of contact and provide necessary support to less experienced colleagues or other departments to ensure service quality targets are consistently met or exceeded
• Propose new working methods to improve operational efficiency, service quality, and the customer experience
• Produce reports on activities related to in-force business
• Answer overflow lines for individual life insurance customer service

Partners Service Agent

Recruitment

• Support internal managers in planning and running high-volume recruitment campaigns while ensuring a smooth, consistent and engaging candidate experience at every stage of the process
• Develop and implement proactive recruitment strategies, or respond to specific hiring needs (examples of strategies: talent sourcing, large-scale recruitment campaigns, coordinating and participating in career events)
• Manage a high volume of applications efficiently within tight deadlines
• Contribute to continuous improvement of practices by tracking and analyzing performance indicators (KPIs)
• Help promote the employer brand

Talent Acquisition Advisor

Architect

• Define the scope of initiatives and ensure their alignment with strategic objectives
• Orchestrate, align and support business architecture advisors
• Produce the initial version of the implementation strategy
• Monitor execution of initiatives with business architects
• Document the business architecture in accordance with current standards
• Participate in the operationalization of the enterprise architecture governance framework

Business Architecture Consultant

Account Executive

• Build on existing investment and individual insurance product knowledge at Beneva and at an industry level and develop and maintain an expert knowledge of Beneva’s product position in the marketplace
• Plan, organize and implement a territory specific sales strategy to acquire new advisor relationships, build on existing relationships and maintain existing key relationships with a segment of advisors who view Beneva as a primary business partner
• Provide these advisors with the support and advice to further develop their businesses
• Work with advisor on specific case consultation including case development, competitive review, material support and client presentation including to the clients’ professional advisors
• Update and report on current relationships and business building activity through an established CRM and sales management process
• Develop and deliver one on one or group presentations and supporting materials
• Promote Beneva’s image and the quality of our products, services and procedures at one on one, group and industry presentations and events
• Build awareness in the territory as the representative of Beneva
• Work with MGA offices in the territory to develop strong business relationships
• Provide Beneva product and service knowledge and acquire mutually beneficial opportunities to contact new or potential Beneva advisors of the MGA

Insurance and Financial Services Sales Representative

Analyst

• Analyze business needs and existing systems
• Recommend solutions aligned with Guidewire Cloud PolicyCenter
• Translate requirements into detailed functional specifications
• Collaborate with business and technical teams
• Contribute to effort and risk assessments

Solution Analyst

• Act as a leader and facilitator for the integration of data solutions
• Collaborate with the information enterprise architect to build an efficient architecture
• Advise architects on alignment with business strategies
• Validate architectures and implementation strategies
• Propose data solutions in collaboration with the information enterprise architect
• Deploy the required IT foundations to achieve strategic outcomes
• Serve as an organizational change agent for the data strategy
• Be accountable for implementing the IT component of the data strategy

Principal IT Integration Architecture Consultant – Data Solutions

• Communicate the VP, Claims’ various expectations to partners and update agreements with partners as those needs evolve
• Perform rigorous and regular follow-ups with the Claims division’s partners according to an approach and prioritization agreed with your manager
• Contribute to updating dashboards and to analyses of partner performance across the different areas affecting costs, customer experience and the Claims division’s operational processes, and share results with partners, the senior advisor and management
• Develop and maintain strong business relationships with the various partners and organizations operating around the Claims area
• Contribute to monitoring trends and identifying new business opportunities that could be implemented by current or future partners of the Claims division
• Prepare partner meetings in collaboration with the team and management, and attend them when required
• Collaborate with the Partnerships team and the Automotive Estimating team on various Claims projects as well as at consultation tables
• Perform any other related duties

Commercial Partnerships Consultant

Actuary

• Contribute to analyses of insurance risk-bearing capacity
• Prepare reinsurance requests for proposals (RFPs) and tender documents
• Analyze submissions and advise management
• Collaborate with reinsurers to manage premium adjustments and reporting

Actuarial Analyst

Risk

• Improve and operationalize data governance across the organization
• Develop and support the network of data stewards (training, coaching and the evolution of practices)
• Act as a change agent to promote a data-driven culture and the development of related skills
• Maintain and evolve the operating model as well as the frameworks, policies and standards for data governance
• Ensure compliance with regulatory requirements by steering governance initiatives aligned with legal obligations
• Define, implement and maintain frameworks, processes and practices related notably to data quality and data definitions, in collaboration with key stakeholders (PRP, IT, CISO)
• Structure and oversee data governance initiatives and projects at the organizational level
• Define, monitor and communicate performance indicators to decision-making bodies
• Support the CDAO and contribute to the preparation and facilitation of data governance committees
• Mobilize the community of practice and provide leadership for the governance team (coordination, performance and development)
• Monitor trends and best practices to evolve internal practices