BECU

Product Manager

• Set product direction: Define and own the vision, strategy, and roadmap for complex products, with a focus on onboarding, engagement, open banking and lifecycle journeys.
• Drive business outcomes: Align product strategy to KPIs (utilization, retention, engagement) and define success metrics to enable data-driven decisions.
• Evolve priorities: Continuously refine the roadmap using insights, customer feedback, and performance data.
• Lead cross-functional execution: Drive enterprise initiatives and end-to-end delivery from discovery through launch by partnering across Marketing, Digital Banking, Technology, Cyber/CIAM, UX, and product teams.
• Champion the member experience: Leverage customer insights and behavioral data to inform strategy and deliver cohesive, user-centered experiences.
• Guide product performance: Own portfolio outcomes, prioritization, pricing/growth strategies, and overall product health.
• Provide thought leadership: Stay ahead of industry trends (onboarding, authentication, open banking) and apply insights to product innovation.
• Manage and influence stakeholders: Build trust and alignment across senior leaders and cross-functional partners, effectively communicating priorities, navigating competing interests, and driving decisions without direct authority.
• Lead and scale the team: Manage and develop talent, mentor across levels, and evolve team structure to support future growth.

Director, Product Management – Onboarding & Access

• Drive Onboarding Product Execution: You’ll own and execute the roadmap for onboarding and access experiences, ensuring timely delivery of high-impact capabilities across login, authentication, and enrollment journeys.
• Deliver Member-Centric Experiences: You’ll design and launch onboarding capabilities such as digital card issuance, wallet integrations, and account onboarding flows that create seamless first impressions for members.
• Translate Strategy into Action: You’ll partner with leadership to bring strategic vision to life, breaking it down into actionable plans, prioritized backlogs, and measurable outcomes.
• Collaborate Across Teams: You’ll work closely with marketing, technology, and vendor partners to align messaging, experiences, and delivery, ensuring consistency across all touchpoints.
• Leverage Technology & Integrations: You’ll guide integrations with origination platforms, open banking systems, and supporting technologies, enabling scalable and modern onboarding solutions.
• Use Data to Drive Decisions: You’ll define KPIs, track performance, and leverage insights to continuously improve onboarding effectiveness, activation rates, and early lifecycle engagement.
• Champion the Voice of the Member: You’ll incorporate member feedback and behavioral insights into product decisions, ensuring experiences are intuitive, valuable, and aligned with member needs.
• Lead Cross-Functional Execution: You’ll align stakeholders across business, risk, compliance, and operations to deliver outcomes while navigating complexity and competing priorities.
• Manage Product Lifecycle: You’ll oversee the end-to-end product lifecycle—from ideation and research through design, development, launch, and optimization.
• Optimize Performance & Outcomes: You’ll monitor product performance, identify opportunities for improvement, and refine the roadmap based on results and learnings.

Senior Product Manager – Onboarding, Access

Consultant

• Utilize product knowledge to provide excellent customer service and sales, including areas of business services, consumer lending, deposit servicing, IRA, POA, and Fiduciary accounts.
• Ensure each Member’s needs are fulfilled through signing all line and loan documents that originate through outbound/inbound call center.
• Assist the community with financial wellness, which could involve financial education programs, assistance with budgeting, debt management, or access to financial planning resources.

Member Consultant II

Marketing

• You’ll lead the development of end-to-end member journeys, mapping key lifecycle stages and defining the moments that matter to drive engagement, retention, and growth.
• You’ll build and operationalize segmentation strategies, translating enterprise segments into actionable marketing approaches that better serve diverse member needs.
• You’ll own key marketing models (e.g., next best offer, attrition) from a strategic lens— identifying gaps, refining existing models, and shaping future capabilities.
• Guide an integrated channel strategy across digital and traditional platforms, with a focus on expanding into under-utilized channels to broaden reach, increase engagement, and drive measurable impact.
• You’ll translate data into actionable insights, partnering with analytics teams to inform strategies, evaluate performance, and improve marketing effectiveness.
• You’ll lead forecasting efforts and ROI analysis, helping the organization make informed, high-impact marketing investments.
• You’ll collaborate closely with product, analytics, finance, and MarTech teams to align strategies, define requirements, and ensure seamless execution.
• You’ll oversee marketing plans to ensure alignment with business objectives, while guiding teams to execute against a cohesive lifecycle strategy.
• You’ll own performance storytelling—consolidating insights, leading business reviews, and delivering clear, strategic recommendations to leadership.
• You’ll manage marketing budgets, ensuring accurate tracking, efficient allocation, and alignment with strategic priorities.
• You’ll mentor team members and act as a strategic thought partner, fostering innovation, accountability, and continuous improvement.

Senior Marketing Manager – Lifecycle Strategy

• Deliver a seamless and high-quality member experience
• Utilize product knowledge to provide excellent customer service and sales, including areas of business services, consumer lending, deposit servicing, IRA, POA, and Fiduciary accounts
• Sign all line and loan documents that originate through outbound/inbound call center, ensuring each Member’s needs are fulfilled
• Assist the community with financial wellness including financial education programs, assistance with budgeting, debt management, or access to financial planning resources

• As a Member Consultant II, play a key role in delivering a seamless and high-quality member experience
• Utilize product knowledge to provide excellent customer service and sales, including areas of business services, consumer lending, deposit servicing, IRA, POA, and Fiduciary accounts
• Sign all line and loan documents that originate through outbound/inbound call center, ensuring each Member’s needs are fulfilled
• Assisting the community with financial wellness: financial education programs, assistance with budgeting, debt management, or access to financial planning resources

• Utilize product knowledge to provide excellent customer service and sales, including areas of business services, consumer lending, deposit servicing, IRA, POA, and Fiduciary accounts
• Sign all line and loan documents that originate through outbound/inbound call center, ensuring each Member’s needs are fulfilled
• Assisting the community with financial wellness: This could involve financial education programs, assistance with budgeting, debt management, or access to financial planning resources

Data Analyst

• Lead end-to-end data analysis projects supporting divisional priorities while contributing to broader enterprise initiatives that influence business performance and member outcomes.
• Leverage advanced analytical techniques, industry research, and business knowledge to uncover trends, opportunities, and recommendations for strategic decision-making.
• Partner with stakeholders to identify opportunities for cost reduction, revenue growth, operational efficiency, and enhanced member experiences.
• Take ownership of the debit analytics ecosystem, redesigning and modernizing reporting capabilities to create scalable, actionable insights for product leaders and business partners.
• Transform complex data from multiple sources into meaningful business intelligence that supports product innovation and strategic planning.
• Design scalable dashboards and reporting solutions for informed organizational decision-making.
• Translate complex analyses into clear, actionable recommendations through visualizations and presentations.
• Guide teams through experimental design and interpretation of results with A/B testing efforts.
• Continuously refine KPIs, reporting methodologies, and performance measurement practices to improve visibility.
• Create reusable transformation logic and scalable datasets using Snowflake and advanced SQL techniques.
• Identify opportunities to enhance data infrastructure and workflows.
• Mentor and develop others within the analytics community, promoting best practices and analytical standards.

Senior Data Analyst

Data Scientist

• Partner with Marketing to Define and Solve Problems – Work closely with marketing stakeholders to understand business challenges, define success metrics, and translate needs into analytical approaches that drive performance across campaigns and channels.
• Design and Deliver Data-Driven Solutions – Apply statistical analysis and machine learning to develop solutions that address business needs, then present findings, influence decisions, and gain alignment on adoption.
• Lead Experimentation and Optimization – Develop and manage testing frameworks (A/B testing, campaign experimentation) across channels and markets. Analyze results and provide clear recommendations to improve performance and inform future strategy.
• Translate Results into Business Impact – Clearly communicate insights and quantify outcomes (e.g., campaign performance lift, engagement improvements, ROI) to ensure stakeholders understand the value and take action.
• Partner to Operationalize Solutions – Collaborate with Technology and Engineering teams to transition validated models into production, supporting implementation through scalable pipelines and processes.
• Influence Through Storytelling – Present insights and recommendations to both technical and non-technical audiences, including senior stakeholders, to drive alignment and decision-making.

Senior Data Scientist – Marketing Analytics

Ecommerce

• Partner with Business Leaders: Serve as a trusted advisor to Marketing, Digital, and Member Experience leaders by delivering meaningful financial insights that support strategic business decisions.
• Drive Decision Support: Help leadership evaluate investments, staffing strategies, and operational tradeoffs through proactive financial analysis and scenario modeling.
• Business Case Development: Create ROI analyses, net present value models, and executive-level recommendations that support strategic initiatives and investments.
• Perform Scenario Modeling: Develop financial scenarios that help leaders assess funding priorities, operational changes, and growth opportunities.
• Analyze Capacity & Productivity: Evaluate staffing efficiency, productivity metrics, and delivery economics to optimize organizational performance.
• Support Financial Planning: Lead forecasting, budgeting, and financial planning activities across assigned portfolios and cost centers.
• Develop Executive Narratives: Translate complex financial data into concise, compelling executive-level presentations and financial storytelling.
• Prepare Financial Reporting: Deliver monthly reporting packages, variance analysis, and actionable business insights that support leadership visibility and decision-making.
• Improve Finance Processes: Identify opportunities to simplify, standardize, and improve Finance partnership processes across Marketing and operational teams.
• Drive Cross-Functional Collaboration: Partner across Finance and business teams to improve consistency, reporting efficiency, and strategic alignment.
• Support Portfolio Consolidation: Assist with consolidation and reporting preparation across multiple business portfolios and initiatives.

Senior Financial Analyst – Member & Digital Experience

People Operations

• Shape and evolve a centralized, scalable People Operations model that delivers efficient, consistent, and high-quality HR services across the organization.
• Oversee high-volume HR operations through a shared services approach, improving the employee experience across the full employee lifecycle while enhancing service delivery, automation, and operational efficiency.
• Provide strategic leadership for payroll operations by establishing governance, performance standards, and process improvement initiatives that strengthen accuracy, compliance, and scalability.
• Guide absence and leave management programs with a focus on creating a consistent, employee-centered experience while serving as an escalation point for complex situations.
• Establish and maintain governance frameworks, controls, and compliance practices that support multi-state HR operations and align with organizational and regulatory requirements.
• Maximize the use of HR systems and technology solutions, including platforms such as Workday, to streamline processes and improve service delivery.
• Partner with People team colleagues and enterprise stakeholders to ensure smooth, integrated delivery of employee lifecycle programs and services.
• Provide ongoing coaching, mentoring, and training to support employee growth.

Director, People Operations

Senior Business Data Scientist, Marketing Analytics

Data Engineer

• Build, mentor, and empower a high-performing team of data engineers and data professionals, fostering a culture of collaboration, innovation, and continuous growth.
• Lead the design and delivery of modern, scalable data platforms aligned with organizational goals and long-term vision.
• Guide cloud adoption and legacy system migration, including Snowflake (or similar) implementation, ensuring minimal disruption and strong data integrity.
• Oversee the design and operation of batch and real-time data pipelines using modern orchestration and engineering best practices.
• Lead integration across data lakes, warehouses, and access layers to enable seamless data consumption for analytics and business use cases.
• Ensure strong data governance, metadata management, and adherence to security, privacy, and compliance standards.
• Drive adoption of modern engineering practices, including CI/CD, infrastructure as code, and containerization (Docker/Kubernetes).
• Translate leadership vision into actionable plans and deliver measurable outcomes against key business objectives.
• Partner with Data Science, Analytics, and business teams to align priorities and unlock the full value of data.
• Define and implement frameworks, standards, and processes that improve efficiency, scalability, and reliability.
• Ensure all work meets BECU’s compliance, regulatory, and information protection requirements.
• Lead hiring, coaching, and career development efforts to grow strong and future-ready data organization.

Director, Data Engineering

Content Marketing Manager

• Shape how BECU connects with employees, leaders, and members through meaningful, strategic content and programming.
• Drive the execution of high-impact communications across internal and external events, ensuring every interaction reinforces BECU’s brand, culture, and business priorities.
• Build strong cross-functional partnerships and leverage data-driven insights to influence engagement, alignment, and trust across the organization.
• Elevate BECU’s internal reputation while supporting enterprise-wide strategies.

Director, Product Management – Onboarding & Access

Senior Product Manager – Onboarding, Access

Member Consultant II

Senior Marketing Manager – Lifecycle Strategy

Member Consultant II

Member Consultant II

Member Consultant II

Member Consultant II

Senior Data Analyst

Senior Data Scientist – Marketing Analytics

Senior Financial Analyst – Member & Digital Experience

Director, People Operations

Senior Business Data Scientist, Marketing Analytics

Director, Data Engineering

Communications Operations Director – Content