BECU

Marketing

• Collaborate with senior leaders to align Marketing strategies with BECU’s enterprise vision and long-term roadmap.
• Lead the evolution of our marketing investment process, creating new methodologies for investment strategy and optimization.
• Build and manage marketing planning and forecasting models that support smarter, more agile decision-making.
• Establish and lead business processes and routines that keep teams focused, aligned, and accountable to key priorities.
• Design and implement team strategies that reflect employee and member feedback, driving engagement and continuous improvement.
• Develop clear, consistent messaging that connects employees to the division’s goals, initiatives, and culture.
• Manage internal operational cadences—like business reviews and planning cycles—to ensure smooth execution and feedback loops.
• Act as a change leader across teams, helping drive adoption and success of new programs and strategic initiatives.
• Work closely with leaders across the organization to align resources, timelines, and priorities for shared success.
• Provide strategic input and facilitation for staffing, organizational design, and budget planning efforts.
• Participate in key planning sessions and initiative reviews, helping shape business cases and strategic direction.
• Develop high-impact presentations and reporting tools that keep senior leadership informed and empowered to act.
• Take on additional responsibilities as needed, always with a focus on driving value and innovation.

Director of Business Performance – Optimization

Systems Engineer

• Manage and enhance the configuration of our credit risk and decisioning platforms to ensure seamless, accurate lending operations
• Administer and offer expert advice on automated underwriting and loan origination strategies that align with BECU’s credit risk goals
• Collaborate closely with internal stakeholders and cross-functional teams to streamline and elevate credit risk implementation
• Plan and execute technical solutions, maintain configuration standards, and lead user acceptance testing to ensure system reliability
• Create and review status reports on lending automation to maintain operational oversight and compliance
• Convert business needs into clear, actionable software requirements, working with vendors to bring your insights to life
• Maintain clear and comprehensive manuals and procedures that support long-term success and knowledge sharing
• Tailor existing practices and processes to meet evolving business and system needs
• Create diagrams and workflows (e.g., sequence, activity, use-case) to clearly represent business processes and solutions
• Map current vs. future state processes and turn them into technical test specifications that guide system enhancements
• Take on additional duties as needed to support the broader mission of the team and organization

Senior Systems Analyst – Credit Decisioning

Analyst

• lead the development of long- and short-range forecasts, capacity and budget planning, and hiring strategies
• ensure our teams are staffed to meet member needs—today and into the future
• directly influence operational efficiency, employee engagement, and member satisfaction
• build optimized schedules to guide workforce strategy
• be a trusted partner across departments

Senior Workforce Analyst

Product Manager

• Build portfolio management strategies to drive cardmember engagement, manage portfolio performance, and partner across the organization to achieve these goals.
• Guide decision-making processes by aligning them with organizational goals and business strategy, ensuring every move adds value.
• Manage and prioritize product releases features and enhancements, ensuring key deliverables are met while balancing multiple product initiatives.
• Define and track performance metrics, using data to measure effectiveness and continuously refine products to achieve desired business outcomes.
• Present ideas and data-driven insights to all levels of the organization, fostering understanding and alignment on goals and direction.
• Capture feedback and lessons learned to adapt the product vision, ensuring continuous improvement and responsiveness to evolving needs.
• Manage and nurture relationships with external vendors, ensuring they are aligned with our product goals and contribute to successful outcomes.
• Work closely with internal teams and external partners to ensure seamless execution and alignment with business capabilities.
• Monitor the latest trends and apply industry knowledge to keep our products relevant, competitive, and aligned with the voice of the member.
• Infuse member insights into your portfolio strategies, ensuring that every decision made resonates with and meets the needs of our members.
• Oversee budgets, approve expenses, and ensure financial objectives are met to maintain profitability.
• Foster a culture of transparency by effectively sharing information and knowledge across all levels of the team.
• Offer guidance, support, and mentorship to team members and other stakeholders to cultivate a high-performing, collaborative culture.

Senior Product Manager – Credit Card, Portfolio Management and Growth

Full-stack Engineer

• Serve as the technical lead for BECU’s internal AI product, guiding expansion and alignment with strategic goals
• Architect and develop robust, performant systems using Python, Snowflake, LLMs, RAGs, and cloud services
• Partner with stakeholders in contact center, retail, cybersecurity, operations, and marketing to ensure technical accuracy and impact
• Participate in daily stand-ups and two-week sprints; use GitHub for project management and backlog prioritization
• Provide technical coaching to senior engineers, contribute to coding standards, and present solutions to technical leadership
• Strengthen shared infrastructure supporting AI products with focus on segmentation, retrieval, and scalability
• Evaluate emerging technologies, balance exploration with execution, and contribute to AI product planning
• Apply secure development best practices, conduct testing, and drive improvements across BECU’s technical systems
• Lead code reviews, enforce standards, and contribute to continuous integration and delivery pipelines
• Represent BECU expertise internally and externally, including potential conference presentations and cross-team consulting

Staff Software Developer, AI

Business Operations

• Partner with divisional leaders to support the execution of organizational strategies, streamline business routines, and align processes with technology goals.
• Manage the rhythm of the business by organizing reviews, communications, and engagement activities that promote transparency and operational efficiency.
• Provide data-driven insights and recommendations to support decisions related to staffing, strategy, governance, and budget planning.
• Create clear, compelling narratives and visual materials that effectively communicate complex topics to a variety of audiences.
• Lead and manage special projects and programs, applying sound judgment and best practices in change management to ensure successful outcomes.
• Represent divisional leadership in meetings and communications, fostering alignment and collaboration across internal and external stakeholders.
• Identify and implement improvements to business management and executive office processes to enhance efficiency and effectiveness.
• Build and maintain strong working relationships across teams to support business priorities and ensure consistent communication of leadership objectives.
• Maintain a comprehensive understanding of the business landscape to provide informed recommendations and support evolving priorities.
• Take on additional responsibilities as needed, demonstrating flexibility and a commitment to continuous learning and improvement.

Business Operations Partner, Tech

Product Operations

• Lead Operational Projects: Guide and oversee initiatives, ensuring testing and validation are complete before implementation to safeguard members and operations.
• Own Compliance Oversight: Manage assigned product-related compliance rules and regulations with diligence and accuracy.
• Communicate and Influence: Prepare clear, engaging presentations to update key partners on existing policies, member access limits, and solutions for upcoming changes.
• Coordinate for Success: Share updates on known issues, process changes, or impacts to daily operations, ensuring compliance and alignment across teams.
• Bridge Business and Technology: Collaborate with Product Technology liaisons to create effective solutions for policy or procedural changes requiring technical updates.
• Document and Train: Ensure policies and procedures are well-documented and the Product Operations team is cross-trained to provide seamless support.
• Stay a Step Ahead: Maintain functional knowledge of all assigned products and compliance regulations—including BECU’s Account Agreement and Disclosures—using your expertise to strengthen policies and procedures.
• Contribute Broadly: Take on additional duties as needed, bringing your expertise and problem-solving mindset to new challenges.

Product Operations Manager, Credit Card

Business Analyst

• Translate business needs: partner with Finance teams to gather and document business and user requirements
• Design Data Architecture: help design and advocate for the architecture of the Finance Data Mart on Snowflake
• Build and support Finance Data Mart on Snowflake to enable finance-specific reporting
• Support Loan Acquisition Projects: support data requirements and ingestion processes for asset acquisition deals
• Enable Regulatory Reporting: collaborate with Finance and Technology teams to support regulatory reporting and build data flows for compliance
• Drive Tool Implementation: make the case for new tools and access needs related to Snowflake and other platforms
• Facilitate Testing & Delivery: support testing efforts, troubleshoot bugs, and coordinate with vendors
• Lead Small Projects: manage enhancements and small-scale initiatives to meet business objectives
• Collaborate Across Teams: work closely with Treasury, Accounting, FP&A, Finance Business Partners, Credit Risk, and Technology
• Maintain Application Roadmaps: oversee upgrade schedules, lifecycle activities, and disaster recovery planning for finance-related applications
• Support Data Automation: develop strategies for automating data flows between systems and supporting external regulatory reporting
• Provide Technical Support: assist with production support and documentation for effective application operations
• Stay Responsive: be available for on-call support and occasional travel as needed

Business Analyst – Finance Shared Services

SDET

• Ensure the quality, reliability, and performance of the new mortgage Loan Origination System (LOS).
• Build and maintain automated test plans and cases to validate system functionality and performance.
• Validate API integrations; debug services and ensure seamless communication between systems through rigorous API testing.
• Integrate automated tests into CI/CD pipelines to support reliable and efficient software builds.
• Identify test gaps, perform root cause analysis, and implement systemic improvements across the testing stack.
• Review and approve code and tests to ensure consistency and adherence to standards.
• Communicate technical insights and updates regularly with cross-functional teams.
• Support bug triage: identify failure patterns and drive issues to resolution.
• Build test scripts and data models to support comprehensive test coverage.
• Collaborate closely with developers and a QE contractor to validate complex API integrations and enable faster, safer delivery of mortgage-related features.

Senior Software Development Engineer in Test

• Lead design and automation of CI/CD pipelines using Azure DevOps to enable seamless deployments and integrations
• Use Infrastructure-as-Code to provision and configure environments for consistency and scalability
• Deploy and configure APIs developed by the software team to enable cross-platform integration
• Monitor and maintain telemetry data including system health, performance metrics, and application logs
• Anticipate risks and implement cybersecurity best practices from design through delivery
• Develop high-quality code and implement unit, integration, and interoperability tests in CI/CD pipelines
• Collaborate closely with engineering, architecture, and vendor teams to ensure smooth implementation and integration
• Create process and dataflow diagrams and clearly communicate technical concepts to diverse audiences
• Provide on-call support to resolve issues and ensure system uptime during non-business hours
• Drive modernization of BECU's mortgage Loan Origination System (ICE Encompass) infrastructure to deliver reliable, secure, and scalable systems

Senior Systems Engineer

Compliance

• Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.
• IMPACT YOU’LL MAKE: As a Compliance Manager at BECU, you’ll own and lead our Compliance Critical Vendor Program — assessing compliance risk, ensuring regulatory alignment, and partnering with business units to monitor our vendor relationships . You’ll have the independence to drive your work, build strong relationships across the org, and be the go-to advisor for vendor risk. Your role helps protect our members by making sure the vendors we rely on uphold the same high standards we do. If you’re looking for ownership, impact, and a chance to lead without micromanagement — this is the place.
• WHAT YOU’LL DO: Lead Vendor Risk Assessments: Own and operate the second line end-to-end vendor compliance review process — from initial due diligence through ongoing monitoring. Be a Compliance Advisor: Provide regulatory guidance and legal risk assessments to business unit partners, helping them make confident, compliance-aligned decisions. Partner Across the Business: Collaborate with vendor relationship owners in Lending, Loan Servicing, Collections, and other teams to evaluate risk and ensure SLA performance. Analyze & Interpret Regulations: Stay on top of federal and state regulations. Translate complex compliance requirements into clear, actionable insights for business units. Respond to Issues & Complaints: Investigate issues related to vendor risk or compliance. Provide root cause analysis and develop remediation plans. Support Training & Education: Build and maintain job aids, InfoPoint articles, and training programs to support awareness and understanding across the organization. Work with Auditors & Regulators: Provide documentation and responses to internal/external auditors and regulatory agencies as needed. Use the Right Tools: Work with systems like Archer or other GRC tools to manage assessments, track issues, and drive your work efficiently.
• This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

Compliance Manager

Communications

• Serve as primary internal communications partner for Technology, RCC (Risk, Compliance & Cyber), and Operations
• Shape how employees connect with BECU’s purpose, vision, values, and strategies
• Develop and implement tailored internal communications strategies to support engagement and awareness
• Build strong relationships with leaders and advise senior leadership on communication strategy
• Create high-impact content across email, intranet, presentations, infographics, and video scripts
• Maintain editorial consistency with internal and external communications teams
• Define metrics, measure communication effectiveness, and optimize strategies
• Manage and improve internal communication channels and calendars
• Support on-site company events, conferences, and meetings
• Lead high-impact initiatives, craft thoughtful communications, and perform other duties as assigned