QA Automation Engineer

• Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications.
• Primary laboratory systems include but are not limited to; BD COR, KiestrA, Microbiology, Molecular, and LC/MS.
• Revenue Generation, collaborate across service and support teams to drive field service revenue through billable offerings like preventive maintenance and equipment moves.
• Lead customer expectations, by communicating work performed and providing follow up plan if needed.
• Collaborate with customers to proactively schedule and complete system upgrades as needed.
• Report and document all customer complaints in appropriate systems of record for resolution and investigation.
• Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy.
• Demonstrate good judgment in utilization of company credit card, while adhering to expense levels within the established business guidelines.
• Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel.
• Participate in weekend/holiday on-call rotation (~every 6 weeks), requiring local phone availability and potential national travel for instrument support.
• Always maintain a professional appearance.
• Must participate in vendor credentialing programs and finish the vendor credentialing requirements to gain and maintain access to customer facilities. Candidate must have a Real ID.

Automation Service Engineer

Account Executive

• Develop and implement strategic sales plans
• Effectively communicate the clinical and economic value of offerings
• Coordinate the customer buying process
• Manage total account management activities in hospitals and clinical labs
• Secure contract renewals and new opportunities while being in the field

Account Executive, Diagnostic Solutions

Financial Planning and Analysis

• Responsible for creating and preparing all Global reporting for monthly performance, forecasts, and annual budgets
• Ensures data integrity across large datasets by reconciling financial data between source systems and reporting outputs
• Identifies opportunities to streamline reporting through automation
• Maintains and improves reporting processes
• Develops complex Excel models to support financial reporting
• Plays a key role in supporting integration activities related to reporting and modeling utilizing multiple data sources
• Produces clear, structured reports suitable for both finance and leadership stakeholders
• Supports preparation of presentation decks for leadership
• Provides ad hoc performance reporting for Global DS as needed

Principal Financial Analyst

Quality Specialist

• Lead reporting and analytics efforts to support Quality metrics, trend analysis, and data-driven decision making.
• Design, enhance, and govern Quality dashboards and reporting solutions using standardized, governed datasets and enterprise reporting standards.
• Drive requirements intake and prioritization, translating business needs into clear functional requirements and reporting specifications while aligning to roadmap goals.
• Analyze business processes and reporting needs to identify opportunities for standardization, risk reduction, and continuous improvement.
• Ensure data integrity and reporting accuracy by validating outputs, investigating discrepancies, and coordinating issue resolution.
• Develop and maintain documentation (e.g., URS, FRS, SOPs, process flows, and user support materials) to support reporting solutions and releases.
• Facilitate stakeholder engagement and governance activities, including reviews, issue tracking, user acceptance testing (UAT), and change management for reporting standards and metric consistency.
• Prepare and deliver analytics insights and presentations to support Quality reviews and business decision forums.
• Manage and track initiatives, deliverables, and action items across multiple projects to ensure effective execution and sustainment.
• Support strategic initiatives and continuous improvement efforts in partnership with the Digital Quality Insights & Reporting leadership team.

Quality System Specialist – Insights & Reporting

Account Manager

• Sells the entire product line to current and new accounts
• Informs customers of new and current pricing, backorders, and company policies
• Executes comprehensive in-service of products to all concerned individuals
• Plans sales calls on a continuous basis, managing sales time effectively
• Develops thorough knowledge of all products and clinical data
• Informs Regional Manager of significant market changes and competitive activity
• Analyzes customer needs and creates solutions
• Maintains company automobile and company property
• Completes and processes BDPI reports including but not limited to: sales summary reports, expense reports, monthly product tracking reports, account targeting reports, and complaint reports in accordance with established policies and procedures

Territory Manager

Compliance

• Collaborating with regional colleagues to develop strategies for moderately complex submissions to regulatory agencies worldwide
• Interpreting regulations and guidance’s ex-U.S. and communicating to the country how these impact the ability to register
• Coordinating and supporting worldwide product registration requests
• Interface with global international regulatory and marketing contacts to support regional registration requirements
• Developing and maintaining department procedures for international product registrations
• Assembling technical information according to registration requirements

International Regulatory Affairs Specialist

Field Engineer

• Installation, configuration, testing, and commissioning of Flow cytometer systems and equipment at customer site.
• Perform advanced troubleshooting, diagnosis, and repair of hardware and software issues, both on-site and remotely.
• Conduct preventative maintenance and calibration services to ensure optimal system performance and longevity.
• Provide comprehensive technical training and support to clients on system operation, maintenance, and best practices.
• Manage and prioritize service requests, ensuring timely and effective resolution to minimize downtime.
• Participate in on-call rotation and emergency support as required.
• Adhere to all company safety protocols and industry regulations.

Senior Service Engineer

SDET

• Develop and implement a strategic account sales plan which includes multiple external stakeholders in the hospital and reference lab environment to achieve sales of the BD COR product line and all relevant pull through products
• Leading without direct authority of the local PODs; partnership with the Strategic Customer Group Vice Presidents, Marketing, Health Care Consultants and Project Management
• Effectively deploying clinically relevant product features / benefits with economic justification using existing selling tools as well as creating new tools specific to each customer situation to define the value of our product offerings
• Manages and coordinates all decision makers to arrive at a contractual purchase agreement for BD COR and related products
• Responsible for maintaining realized revenue stream and ensuring customer satisfaction through consistent customer contact
• Attain or exceed the overall sales plan for the designated platform of product; maximize the potential of all contract terms realized between BD and customer
• The sales associate will need to have a command of BD's long term strategic direction and be able to communicate that strategy to the customer
• Using this knowledge, demonstrate the value proposition of the entire product portfolio to be consistent with the needs of the customer
• Manage the sales process consisting of the clinical laboratory (anatomical pathology and molecular) which includes Medical Technologists, Managers / Directors, pathology, pathology, cyto-technologists; and hospital administration in the assigned territory
• Foster existing, and establish new, relationships with clinical lab Administration and executive leadership in the respective territory.

COR Solution Architect – Molecular Automation Capital Sales

• Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills
• Collaborate across service and support teams to drive field service revenue through billable offerings like preventive maintenance and equipment moves
• Report and document all customer complaints in appropriate systems of record for resolution and investigation
• Maintain spare parts inventory, company-issued vehicle, and all assigned equipment in good condition

Analytics Engineer

• Lead, manage, and develop a high-performing team of Analytics Analysts
• Define and own the enterprise semantic layer strategy for commercial sales analytics
• Own the global self-service analytics operating model
• Lead the evaluation, selection, and adoption of semantic layer, BI, and analytics platform capabilities
• Define and drive the enterprise strategy for agentic AI integration within the commercial analytics platform
• Own and drive the strategic transformation of commercial analytics from reactive dashboard reporting to proactive, AI-ready data products
• Build and maintain trusted relationships with senior commercial leaders across Regions and Business Units

Associate Director, Global Sales Analytics Engineering – Business Decision Intelligence

• The Analytics Analyst designs, builds, and maintains dashboards, reports, and semantic layer assets that enable commercial business users to access governed, accurate insights.
• Working within defined data products and under guidance from senior analysts and leads, this role translates business requirements into self-service BI solutions and maintains the quality and usability of the analytics user interface.
• Dashboard & Report Development: Build and maintain interactive dashboards and standardized reports in the enterprise BI platform (e.g., Power BI, Tableau) that address recurring commercial reporting needs.
• Translate business user requirements into clear, accurate, and usable visualizations aligned to approved data models and metric definitions.
• Apply consistent design standards, layout conventions, and UX best practices to ensure reports are intuitive and accessible to non-technical users.
• Perform unit testing and validation of report outputs against source data to ensure accuracy before deployment.
• Semantic Layer Development & Maintenance: Build and maintain semantic layer objects (e.g., measures, dimensions, hierarchies, calculated fields) within the governed BI and analytics platform.

Commercial Analytics Engineer – Go To Market Analytics

• Lead the design and implementation of governed semantic layer models aligned to enterprise business taxonomy, metric definitions, and data governance standards
• Define and enforce semantic layer design patterns, naming conventions, and object hierarchies that enable consistent metric consumption across all BI and analytics tools
• Partner with Commercial Data Product Strategy and Analytics Engineering teams to ensure physical data models are correctly surfaced through the semantic layer
• Maintain semantic layer health, resolving conflicts, deprecating legacy objects, and managing version-controlled releases
• Design and deliver advanced, scalable BI dashboards and user interfaces that serve as authoritative commercial reporting surfaces for senior business stakeholders
• Drive the reduction of bespoke report requests by designing modular, reusable analytics assets that empower business users to self-serve
• Act as a primary analytics liaison between commercial business teams, Data Product Strategy, and Analytics Engineering to align reporting needs with data model capabilities
• Lead the design and delivery of agentic AI workflows that consume semantic layer assets to automate commercial reporting, anomaly detection, and insight generation.

Senior Commercial Analytics Engineer – Business Decision Intelligence

• Define and drive the enterprise semantic layer strategy for commercial analytics
• Own the global self-service analytics strategy
• Define UX/UI standards and design principles for the commercial analytics interface
• Partner with Commercial Data Product Strategy to co-own the enterprise business glossary
• Define and drive the enterprise strategy for agentic AI integration within the commercial analytics platform
• Provide strategic technical leadership across the analytics team

Principal Analytics Engineer – Business Decision Intelligence

• The Analytics Analyst designs, builds, and maintains dashboards, reports, and semantic layer assets.
• Work within defined data products and under guidance to translate business requirements into self-service BI solutions.
• Build and maintain interactive dashboards and standardized reports in the enterprise BI platform.
• Gather and clarify requirements from commercial business users to ensure analytic needs are met.
• Monitor dashboard and report data freshness, flagging anomalies or stale data to pipeline owners.

Commercial Analytics Engineer – Business Decision Intelligence

System Administrator

• Development, implementation and support of system interfaces to/from BD
• Conduct technical requirements analyses for BD solutions with customers
• Support the sales team in solution discussions to define the technical scope
• Installation and support of interface software
• Collaborate with project managers to prioritize and assess risks for project-related tasks
• Ensure the stability and timely updates of interfaces for all assigned customers
• Provide helpdesk and remote support for customers and distributors
• Assist with system upgrades related to interfaces

Automation Service Engineer

Account Executive, Diagnostic Solutions

Principal Financial Analyst

Quality System Specialist – Insights & Reporting

Territory Manager

International Regulatory Affairs Specialist

Senior Service Engineer

COR Solution Architect – Molecular Automation Capital Sales

Automation Service Engineer

Associate Director, Global Sales Analytics Engineering – Business Decision Intelligence

Commercial Analytics Engineer – Go To Market Analytics

Senior Commercial Analytics Engineer – Business Decision Intelligence

Principal Analytics Engineer – Business Decision Intelligence

Commercial Analytics Engineer – Business Decision Intelligence

IT System Administrator – Hybrid