Medical Director

• Partner with the Medical Essentials sales training team to align their training strategy to BD’s global sales methodology and commercial priorities.
• Partner with Medical Essentials leadership teams to identify capability gaps and performance improvement opportunities using data and field insights.
• Translate business priorities into focused capability plans tied to revenue, pipeline, and productivity outcomes.
• Ensure training investments are targeted, scalable, and outcome-driven.
• Serve as a subject matter expert in BD’s global sales methodology and commercial process.
• Translate methodology and process standards into formal, practical, field-ready sales training solutions.
• Ensure adoption of the methodology is embedded in onboarding, product training, leadership development, and continuous learning programs.
• Partner with Global Sales Process leadership to continuously strengthen commercial execution.
• Design scalable learning journeys in partnership with content and enablement teams.
• Partner with Global Sales Content teams and internal stakeholders to develop scalable learning journeys.
• Ensure curriculum integrates sales methodology, commercial process, product expertise, business acumen, customer engagement skills, digital selling aids, and product proof points.
• Leverage a mix of modalities (instructor-led, virtual, digital, simulation, and AI-enabled) to drive engagement and retention.
• Facilitate regional and global workshops, certification programs, and leadership sessions as required.
• Enable and certify regional trainers through a structured train-the-trainer model.
• Coach and mentor regional trainers to improve facilitation effectiveness and delivery.
• Establish best practices for training and a scalable solution for global delivery.
• Set clear standards for trainer capability, delivery quality, and consistency.
• Establish training success metrics tied to business outcomes.
• Design and consider measures related to training completion, knowledge acquisition, behavior change, methodology adoption, productivity improvement, pipeline impact, and revenue contribution.
• Develop dashboards and reports that support and demonstrate effectiveness.
• Continuously monitor and optimize training approaches based on performance data.
• Participate in enterprise training governance forums.
• Ensure compliance with learning standards and deployment practices.
• Identify opportunities to simplify and scale learning solutions.
• Establish feedback loops across trainers, leaders, and sales teams.
• Share best practices across business units and regions.

Associate Director, Sales Training – Medical Essentials

Director

• Leading cross-functional teams to deliver product development programs aligned with business objectives
• Acting as the primary BD program lead for external development partners
• Building and managing integrated program plans, milestones, deliverables, budgets
• Driving collaboration across Quality, Regulatory Affairs, Medical Affairs, Operations, Supply Chain, Marketing, and R&D teams
• Ensuring successful integration of externally developed products into BD systems
• Managing governance processes, executive reviews, risk assessments, and leadership reporting
• Supporting strategic partnership initiatives and evaluating new development opportunities

Associate Director – Programs Leader – International Infusion

• Partner with the Sr. Director, BD Excellence Innovation and R&D leaders to scale BD Excellence Innovation tools and processes globally and embed them into the way BD develops products.
• Build BU R&D capability and self-sufficiency by strengthening core competencies that enable continuous improvement and a Kaizen culture.
• Champion data-driven decision making across BD segments through coaching, training, and mentoring on best-practice methods and toolsets.
• Engage global stakeholders to understand needs, evolve the BD Excellence Innovation ecosystem, and optimize Obeya execution as requirements and trends change.
• Establish and expand Certified Practitioner networks (Obeya, Visual Project Management, Problem Solving) and cascade the innovation toolbox throughout the organization via digital or instructor led trainings.

Director, BD Excellence, Innovation

Account Executive

• responsible for driving sales and services to new and existing customers
• enhancing customer value and satisfaction by aligning complex product solutions and services with key customer initiatives
• building and maintaining relationships with key decision makers or potential influencers
• managing a longer sales cycle

Account Executive, Dispensing

Data Analyst

• Analyze market size, segmentation, share, growth rates, and competitive dynamics across key life sciences markets and applications.
• Develop actionable customer, application, and workflow insights through quantitative and qualitative research methodologies.
• Lead voice-of-customer initiatives, customer segmentation analyses, win/loss assessments, and persona development programs.
• Identify emerging market trends, growth opportunities, competitive risks, and evolving customer needs.
• Develop strategic market assessments that inform portfolio priorities, market investments, and growth strategies.
• Translate complex market and customer data into clear business recommendations for commercial and product leadership teams.
• Measure and evaluate the effectiveness of commercial and marketing initiatives across digital, field, and channel activities.
• Develop executive dashboards and performance reporting that provide visibility into pipeline health, funnel conversion, customer engagement, and return on investment.
• Identify performance drivers and recommend actions that improve demand generation effectiveness and commercial outcomes.
• Deliver insights that inform business decisions, resource allocation, and growth strategies.
• Present findings, recommendations, and performance trends to senior leadership and cross-functional stakeholders.
• Establish key performance indicators and reporting frameworks that strengthen business visibility and performance management.

Product Manager – Market Analytics, Biosciences

• Takes the lead in Pharmaceutical, Biotech, and Personal Care accounts in order to drive revenue across the complete portfolio.
• Has a “hunter mentality” to pursue opportunity within the assigned market.
• Works closely with end users and distribution in the assigned accounts to insure complete account control.
• Utilizes Marketing and sales resources to develop, implement and track all targeted programs both direct and through distribution.
• Is accountable for core media sales and capital equipment sales based on assigned budgets.
• Is accountable for the financial performance at the revenue and profitability level of assigned accounts.
• Works closely with other ISS, marketing, and management to adopt a system sell approach into large Pharmaceutical and Personal care accounts working with bench personnel to senior managers.

Account Executive, Pharmaceutical Microbiology

Account Manager

• Own the market and shape the strategy for sustainable territory growth
• Deliver measurable impact by driving growth through new business development and trusted relationships
• Develop and execute a comprehensive, data-driven territory strategy
• Identify market opportunities and growth vectors
• Build and maintain a robust pipeline to compete effectively
• Manage multi-level relationships across customer organizations
• Deliver consultative, insight-led engagement with customers
• Translate technical and scientific needs into clear commercial outcomes
• Lead opportunity strategy from qualification through close
• Negotiate effectively to achieve strong commercial outcomes
• Partner with Technical Sales Specialists and Service for high-value solutions

Research Account Manager

Manager

• Join a high-impact leadership role where you'll continue to shape the success of a field service organization.
• Develop talented service professionals and drive exceptional customer outcomes.
• Lead and inspire a team of Field Service Engineers and Specialists across a defined territory.
• Evaluate complex operational, technical, and business challenges, applying sound judgment and data-driven decision-making to develop effective solutions.
• Manage operational budgets, workforce planning, schedules, resource allocation, and performance expectations to drive operational excellence and business results.

District Service Manager

Software Engineer

• Responsible for the integrity of the programming/computing solutions for all assigned projects.
• Support/Lead the full execution of final production output generation of quality, timely programming deliverables for statistical reports, CSRs, regulatory submissions, publications, and market promotions within the clinical projects.
• Generate analysis datasets, tables, figures, and listings for clinical trials, regulatory submissions, and ad hoc project support (e.g. publications and market promotions).
• Provide programming support to supplemental or exploratory analyses for regulatory agencies or any other internal and external ad hoc requests.
• Ensure QC compliance and responsible for program records including archiving of programming and associated documentation.
• Responsible for quality control and audit readiness of quality programming deliverables.
• Establish and maintain libraries of clear, fully documented and validated programs/macros, which are used and recycled.
• Identify and work to implement process improvement initiatives.
• Establish and maintain sound working relationships with other functional groups.

Senior Statistical Programmer

Field Engineer

• Provide remote and on-site technical support for automated dispensing systems, including support for DHA and DoD facilities.
• Respond to, evaluate, prioritize, and resolve work orders within service-level expectations.
• Diagnose and repair proprietary hardware and software components with full case ownership.
• Independently troubleshoot complex issues and escalate to Senior or Lead FSEs as needed.
• Execute preventive maintenance programs to ensure system reliability and uptime.
• Perform installations, in-servicing, repairs, calibrations, and general technical support.
• Maintain accurate inventory of spare parts in accordance with company policy.
• Document service activities, expenses, and time logs accurately using approved tools.
• Build positive customer relationships through professional communication and timely support.
• Ensure all service documentation meets regulatory and corporate requirements.
• Participate in ongoing training to expand technical knowledge of BD product lines.

Field Service Technician

Sales Development Rep

• Design and deliver sales educational programs to increase performance of sales teams.
• Collaborate with sales, sales leadership, marketing and key stakeholders to identify challenges.
• Develop and implement sales readiness and training programs across Advanced Diagnostic portfolio.
• Create learning materials and structured curriculum for new-hire sales associates.
• Conduct skills gap analyses and evaluate outcomes of training engagements.
• Facilitate onboarding product training programs and design courses based on adult learning principles.
• Field travel with sales associates to provide coaching and insight.
• Develop and implement training for tenured sales personnel and field sales managers.

Sales Training and Development Manager

Program Manager

• Define the program architecture and drive successful project / program execution globally.
• Develop, organize, and motivate a highly skilled cross-functional team.
• Create and drive go-to-market strategy and ensure successful commercial launch.
• Lead a cross-functional team, including R&D, Quality, Regulatory, Medical, and Manufacturing resources.
• Collaborate with the global platform leadership team.
• Ensure implementation and rigor of product development processes and design control procedures.
• Motivate the team to achieve individual and program objectives.
• Contribute to a culture of innovation by proactively generating novel concepts to improve current product performance or enhance customer needs.

Analytics Engineer

• Build and maintain interactive dashboards and standardized reports in the enterprise BI platform (e.g., Power BI, Tableau) that address recurring commercial reporting needs.
• Translate business user requirements into clear, accurate, and usable visualizations aligned to approved data models and metric definitions.
• Apply consistent design standards, layout conventions, and UX best practices to ensure reports are intuitive and accessible to non-technical users.
• Perform unit testing and validation of report outputs against source data to ensure accuracy before deployment.
• Build and maintain semantic layer objects (e.g., measures, dimensions, hierarchies, calculated fields) within the governed BI and analytics platform.
• Ensure semantic objects conform to approved business taxonomy, metric definitions, and naming conventions.
• Gather and clarify requirements from commercial business users to ensure dashboard and reporting solutions meet their analytical needs.
• Provide first-line support for BI platform questions, report issues, and data interpretation queries from business users.
• Monitor dashboard and report data freshness, flagging anomalies or stale data to the appropriate pipeline owners.
• Support the development and testing of agentic AI workflows that leverage governed semantic layer assets and BI data products for automated commercial insights delivery.

Commercial Analytics Engineer – Business Decision Intelligence

Support Engineer

• Provide advanced technical support for complex incidents and service requests.
• Ensure continuous hotline coverage during assigned shifts.
• Investigate, troubleshoot, and resolve technical issues independently.
• Deliver technical guidance and consultation to customers and internal teams.
• Act as a key point of contact for customers, ensuring timely communication.
• Collaborate closely with various business functions to resolve issues.
• Create, document, track, and escalate technical cases when required.
• Support Level 1 teams through coaching and mentoring.
• Drive shift-left initiatives to improve operational efficiency.
• Maintain and improve customer remote connectivity solutions.

Technical Support Service Desk Specialist – Level 2

• 代理店担当者、支店長などとの関係構築、代理店と協働したエリア戦略の構築
• 他社からの切り替えではなく、病院での調剤ロボットの新規提案
• 顧客のニーズを把握し、Rowaを用い顧客の課題を解決する
• 導入事例、成功事例を通し全国の他の施設へ幅広く調剤ロボット、Rowa文化を広める
• 社内関連部署との連携
• 病院へRowaを販売していくためのモデルの作成・リード
• 販売目標達成に向けた戦略立案と実行
• 展示会、学会等での製品プロモーション活動