Bank of America

Consultant

• Responsible for leading enterprise-wide talent development and organizational design solutions
• Supporting senior business leaders to identify strategies linked to organizational goals
• Implementing leadership solutions across the business
• Partnering with Global Talent, Global Human Resources (GHR), business stakeholders, Subject Matter Experts (SMEs), and vendors to execute enterprise talent processes
• Driving development of senior leaders, organizational effectiveness, and talent management solutions
• Aligning to leaders reporting to the head of GPS and ensuring achievement of key business outcomes

Talent Consultant II – Global Products

Compliance

• Driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF)
• Providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards
• Monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation
• Supporting a risk portfolio for designated Technology Executives by partnering with their teams to apply subject matter expertise to support a culture of risk identification, escalation and timely mitigation of compliance and operational risks
• Ensuring they collect, analyze and report accurate data to help make informed decisions and solve problems analytically by applying a mixture of risk and technology expertise to support impact assessments, identify root causes in support of the technology control activities, and drive risk reduction for their portfolio
• Supporting monitoring the health of issues through their lifecycle, including action plan development and validation through approval reviews for their designated portfolio
• Driving collaboration with teammates across organizations (Technology, Operations, Audit, GCOR, GIS etc.) to identify opportunities to improve control and reduce risk

Senior Business Control Specialist – Technology Risk & Regulatory Officer

Manager

• Review and approve account applications for self-directed accounts, enrollments in managed accounts, and applications for margin trading
• Provide review details in a clear and concise manner to the Financial Solutions Advisors (FSAs) and Operations associates
• Review managed accounts in variance to determine if an exception should be provided
• Partner closely with the local Home Office or Field Supervision Managers to communicate trends and resolve any escalations that may arise
• Partner effectively with team leads and managers to drive appropriate advisor behavior in the region
• Demonstrate efficiency by consistently meeting or exceeding expectations with the Service Level Agreement for managed account enrollment review
• Provide backup coverage, as needed, when peers are out of the office or capacity needs arise
• Demonstrate organization in completing day to day responsibilities including, but not limited to queue management and communication
• Maintain a positive attitude, commitment to excel and passion for supervision in all tasks completed

Supervision Manager

Project Manager

• Lead reporting and analytics for transformation programs supporting desktop applications used in Bank of America’s retail contact centers.
• Develop reporting and insights that measure program performance and operational benefits, including call saves, average handle time reduction and associate efficiency.
• Leverage data from multiple backend systems to deliver accurate, timely and actionable reporting for leadership and program teams.
• Support benefit analysis for key initiatives and new business cases, including baseline development, forecasting and benefit tracking.
• Manage overall project reporting to provide visibility into quarterly demand, capacity, prioritization and delivery progress across the book of work.
• Support AI model validation efforts by coordinating reporting, analysis and documentation needed for model risk management tollgates.
• Identify trends, risks and opportunities and present findings clearly to leadership and business partners.

Operations Project Manager – Portfolio Analytics

Product Manager

• Generate actionable insights and identify trends
• Effectively communicate findings to senior leadership
• Define detailed requirements for complex AI use cases developed in a sandbox environment
• Partner closely with leaders across Consumer business teams to surface and refine AI ideas
• Collaborate with Technology and Analytics/Modeling/Insights (AMI) teams to test, interpret, and clearly communicate complex results
• Deliver concise and impactful summaries

Client Quant Analyst – Consumer AI Product Management

Security Engineer

• Ensure cloud workloads are protected and monitored in alignment with CSA security standards and defined baselines.
• Maintain continuous visibility into workload security posture across virtual machines, containers, and compute platforms.
• Identify workload vulnerabilities, misconfigurations, and insecure operating system or platform settings.
• Monitor runtime activity to detect suspicious behavior, privilege escalation, policy violations, and drift from security baselines.
• Build, maintain, and tune vulnerability detections aligned to vulnerability management and runtime protection requirements.
• Support onboarding and operationalization of cloud security tooling across environments and workload types.
• Partner with infrastructure, DevOps, and platform teams to drive remediation of workload security risks.
• Triage vulnerability findings, assess risk and impact, and support prioritization of remediation efforts.
• Provide workload security posture reporting, metrics, and risk transparency to CSA leadership.
• Contribute to workload security standards, baseline documentation, and audit readiness activities.

Cloud Security Vulnerability Management Specialist

Client Services Representative

• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Performs monitoring and testing of controls, identifying issues and control improvements for remediation
• Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Manages the performance and productivity of team members that conduct quality inspection reviews
• Ensures timely execution of QA activities including control execution, case management, and results reporting
• Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting
• Provides end-to-end oversight of the Small Business & Vehicle Client Services issues portfolio, as well as audit/assessment/exam management, monitoring each item through its full lifecycle to ensure accurate root cause analysis, effective action plans, and timely, compliant remediation
• Serves as the primary point of contact for the Business Controls team within the segment, responsible for maintaining a strong and sustainable risk and control environment
• Directs internal inspections, audits, regulatory exams, and control testing activities while partnering closely with Small Business & Vehicle Client Services and Client Services Business Controls leaders to manage a comprehensive risk portfolio.
• Applies subject matter expertise to promote early identification of risks, appropriate escalation, and durable mitigation strategies
• Supports impact assessments, evaluates control effectiveness, and advises on improvements that strengthen operational and compliance performance.
• Synthesizes and communicates portfolio health, testing results, emerging risks, and inspection readiness
• Provides strategic and operational leadership that ensures the segment operates in a manner that is safe, compliant, and aligned with regulatory and enterprise expectations.

Business Control Manager – Client Services

Backend Engineer

• Understand client requirements and translate in application features
• Collaborate with IT professionals to set specifications for new applications
• Write high quality source code and perform testing
• Troubleshoot and debug applications
• Develop technical documents for application design

Software Engineer III – Full Stack, Python/React

Financial Planning and Analysis

• Handles inbound inquiries from leads regarding Merrill offerings
• Positions the extensive capabilities of Merrill and Bank of America
• Collects the necessary client profile data, following standard KYC procedures to open account(s) as appropriate
• Serves as interim Financial Advisor, providing recommendation of investment products and services that are suitable for prospects and clients based on their objectives, resources, time horizon, risk profile, and preferences as well as servicing client accounts
• Documents all client interactions and opportunities within Salesforce accurately

Financial Advisor – Valley Coast Market

Business Development Rep

• Cultivates new relationships with prospects across different markets
• Works with local teams during prospect identification, calling, due diligence, onboarding, and underwriting processes
• Assists local client teams that are extending credit for the first time to clients with due diligence, underwriting and interactions with Risk
• Builds and maintains a network of internal and external centers of influence that facilitate new Business Banking relationships
• Participates in external trade shows, conferences, and speaking engagements, that support our external brand and marketing strategy, and drive new business opportunities
• Serves with subject matter expertise to sales teams, provides education to market teams on capabilities, and assists with identification of opportunities in local markets
• Works with internal partners and stakeholders to further develop and refine market strategy

Senior Commercial Business Development Officer

• Handles inbound inquiries from leads regarding Merrill offering
• Positions the extensive capabilities of Merrill and Bank of America
• Collects the necessary client profile data, following standard KYC procedures to open account(s) as appropriate
• Serves as interim Financial Advisor, providing recommendation of investment products and services that are suitable for prospects and clients based on their objectives, resources, time horizon, risk profile, and preferences as well as servicing client accounts
• Documents all client interactions and opportunities within Salesforce accurately

Financial Advisor – Merrill Advisor Development Program

• Developing a book of business in order to meet and exceed established performance hurdles
• Effectively prioritizes sourcing prospective clients, capitalizing on referrals, assessing customer needs, referring customers to the appropriate internal specialists, and executing highly customized solutions to meet client needs
• Recommending investment products and services that are suitable for prospects based on their objectives, resources, time horizon, risk profile and preferences
• Balancing investment growth, referral activities, customer follow up, prospect building, administrative compliance, and personal growth and development according to both a day-to-day and longer-term planning
• Organizing and managing resources (time, people, budget) to run a productive practice
• Seeking the expertise of specialists, where appropriate, to identify planning and investment strategies for a client
• Completing mandated training, assessments, performance goals and continuing education requirements

Financial Advisor – Mountain Plains Market

Data Scientist

• Performs business analytics, which includes data analysis, trend identification, and pattern recognition, using advanced techniques (e.g., machine learning, text mining, statistical analysis, etc.) to support decision-making and drive data-driven insights
• Applies agile practices for project management, solution development, deployment, and maintenance
• Creates and maintains technical documentation, capturing the business requirements and specifications related to the developed analytical solution and its implementation in production
• Manages multiple priorities and maintains quality and timeliness of work deliverables such as quantitative models, data science products, data analysis reports, or data visualizations, while exhibiting the ability to work independently and in a team environment
• Delivers engaging presentations and engages in both in-person and virtual conversations that effectively communicate technical concepts and analysis results to a diverse set of internal stakeholders, and develops professional relationships to foster collaboration on work deliverables
• Mitigates risk by identifying potential issues and developing controls
• Researches the latest advances in the fields of data science and artificial intelligence to support business analytics

Customer Advocate

• Manage end‑to‑end client coverage, servicing activity, and coordination of projects and implementations for complex, global Treasury clients
• Serve as the primary point of contact and advocate for a portfolio of high‑value clients
• Coordinate delivery of treasury, cash management, card, merchant, and depository solutions
• Support the resolution of sensitive operational and implementation matters across regions and functions
• Facilitate internal and external discussions to align requirements, timelines, and delivery outcomes
• Develop a strong understanding of clients’ global operating models and identify opportunities to improve efficiency, resilience, and scalability
• Use data and analysis to identify trends, risks, and opportunities for continuous improvement
• Deliver structured service and improvement reviews with a focus on quality, consistency, and digital adoption
• Act as a trusted partner to clients and internal stakeholders, balancing advocacy with shared accountability
• Share knowledge and provide guidance to support collaboration and effective issue resolution

Talent Consultant II – Global Products

Senior Business Control Specialist – Technology Risk & Regulatory Officer

Supervision Manager

Operations Project Manager – Portfolio Analytics

Client Quant Analyst – Consumer AI Product Management

Cloud Security Vulnerability Management Specialist

Business Control Manager – Client Services

Software Engineer III – Full Stack, Python/React

Financial Advisor – Valley Coast Market

Senior Commercial Business Development Officer

Financial Advisor – Merrill Advisor Development Program

Financial Advisor – Valley Coast Market

Financial Advisor – Mountain Plains Market

Data Scientist

Global Client Advocate