Collaboration Operations System Administrator – Linux/Unix

Bank of America

Operational support for LINUX/UNIX-based messaging systems at Bank of America. Managing Email Routing infrastructure applications and participating in incident management.

Posted 6/11/2026full-timeCharlotte • Florida, New Jersey, North Carolina • 🇺🇸 United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies

LinuxPerlPythonSMTPSplunkUnix

About the role

Key responsibilities & impact

Responsible for the Operational support of LINUX/UNIX-based messaging systems.
Primarily responsible for system availability, troubleshooting/triage for production problems.
Participates in a service monitoring function with responsibilities in areas of incident and problem management.
Role will contribute to product/service design, development and implementation deliverables, to include assessment and optimization of systems and review of user requirements.
Serves as a fully seasoned/proficient technical resource; provides technical knowledge and capabilities as team member and individual contributor.
Executes processes in support of the IT infrastructure and resources required to plan for, develop, deliver and support IT services and products to meet the needs of a business within required SLAs.
Manage and support Email Routing infrastructure applications on a day to day basis.
Installs, configures and troubleshoots Applications used to support Email Routing Infrastructure.
Monitor, measure, report and review current performance of application services and ensure availability and capacity meet business demand.
Facilitates the resolution (both reactive and proactive) of problems throughout the information system lifecycle, including classification, prioritization and initiation of action.
Documentation of root causes and implementation of remedies to prevent future incidents.
Collaborates effectively with their Architecture/Engineering peers for new initiative solution planning, testing/validation, complex troubleshooting, and problem resolution.
On-Call support responsibilities (coverage nights & weekends).

Requirements

What you’ll need

Strong OS background with Linux systems.
Strong scripting/development skills with Python, Perl, Shell.
Experience with SMTP Email relaying and routing.
Experience with Email Hygiene systems, including Anti-spam, Antivirus, Malware Prevention, and Data Loss Prevention.
Experience with monitoring technologies (SPLUNK,NAGIOS).
Proven experience in problem identification, troubleshooting and resolution.
Excellent written and verbal communication skills.
7 or more years of Linux systems experience.

Benefits

Comp & perks

health insurance
retirement plans
paid time off
flexible work arrangements
professional development
affordable, competitive and flexible benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

LinuxUNIXPythonPerlShell scriptingSMTPEmail HygieneAnti-spamAntivirusMalware Prevention

Soft Skills

problem identificationtroubleshootingresolutioncommunication