AT&T

Product Manager

• Lead and manage the delivery of AEP personalization capabilities—including Real-Time CDP, Journey Optimizer, Offer Library, Target—within the enterprise personalization ecosystem.
• Define and evolve the product vision, strategy, and roadmap for AEP-enabled personalization across channels.
• Prioritize use cases and capabilities based on business value, customer insights, and data-driven decision-making.
• Translate business needs into clear user stories, acceptance criteria, and prioritized backlogs for engineering teams.
• Partner with cross-functional teams to ensure AEP integrations are scalable, reliable, and aligned to business goals.
• Manage cross-team dependencies, ensuring clarity on ownership, deliverables, and timelines.
• Drive MVP-based, iterative delivery to accelerate time-to-value.
• Drive end-to-end delivery planning across engineering, data, design, marketing, legal, and vendor teams.
• Establish and manage program governance rituals—weekly checkpoints, risk reviews, dependency dashboards, and executive readouts.
• Monitor key KPIs (conversion, CSAT, LTV, engagement) to inform roadmap decisions and optimization.
• Serve as the primary point of contact for program updates to leadership, cross-functional partners, and external vendors.
• Serve as an internal evangelist for AEP and omnichannel personalization, increasing awareness and adoption across teams.
• Collaborate closely with analytics, data engineering, and machine learning teams to enable real-time insights and personalization use cases.

Lead Tech Personalization Product Manager – Adobe Experience Platform

Account Executive

• Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer’s home.
• Connect with existing customers daily.
• Use strong negotiation and communications skills to close sales.
• Offer hands-on demos, Wi-Fi assessments, tech delivery and issue resolutions.
• Complete paid training with coaching and ongoing learning opportunities.
• Engage with warm prospects effectively through scheduled appointments provided by AT&T.

Bilingual Spanish Sales Representative

• Proactively sell AT&T’s mobility solutions and fiber-based broadband network to small and mid-market businesses.
• Generate new revenue by hunting and prospecting within your territory through sales calls, networking, and relationship building.
• Understand the communication and technology needs of small and mid-sized business customers.
• Develop new accounts and expand existing ones by establishing and nurturing long-term relationships with customers.
• Craft responses for Requests for Proposals (RFPs) and present products and services that can benefit customers.
• Design and implement strategic initiatives to grow and retain the revenue stream of assigned complex accounts, ensuring high levels of customer satisfaction.

B2B Sales Account Executive – Fiber

Full-stack Engineer

• Design, develop, and maintain scalable, secure, and high-performance full-stack AI driven applications using modern technologies.
• Collaborate with cross-functional teams and stakeholders to gather requirements, create technical specifications, and deliver high-quality AI agent focused software solutions on time.
• Engage in hands-on development of critical software architecture components using various programming languages and methodologies.
• Lead architecture and design discussions to align solutions with the company’s technology roadmap and strategic goals.
• Troubleshoot, debug, and resolve complex technical issues to ensure optimal system performance and stability.
• Continuously evaluate and adopt new technologies and tools to enhance software quality, development processes, and team productivity.
• Participate in code reviews, offering constructive feedback and promoting a culture of continuous learning.
• Mentor and guide junior and mid-level engineers, sharing knowledge and best practices.
• Contribute to defining and evolving software development standards, processes, and best practices.
• Collaborate on software requirements/user stories, provide estimates, and create design specifications.
• Work with engineers and architects to assess and test hardware/software interactions.
• Create and execute automated test plans and strategies based on business requirements.
• Drive and execute on various testing types: unit, integration, interface, end-to-end, dynamic application security, and user acceptance testing.
• Automate testing of AI based conversations and LLM Evals.
• Support applications by resolving configuration and environmental issues.
• Assist in the software deployment process.
• Provide senior-level technical expertise and act as a subject matter expert on ATT technologies.

Lead AI – Software Engineer

Engineering Manager

• Lead a 2–5 person team while remaining hands-on (~50%), designing and building scalable, cloud-native services and platform capabilities through coding, reviews, and solution design.
• Provide technical direction across Agile delivery, software design, systems engineering, database, and production support domains.
• Drive event-based architecture and delivery execution using Kafka and Azure Event Hubs, including requirements gathering, analysis, and decomposing work into feature-level deliverables.
• Partner with cross-functional stakeholders (product, engineering, architecture, program management) to unblock delivery and align on outcomes.
• Establish and enforce engineering best practices (quality, security, performance, observability, and maintainability).
• Architect and build cloud-native solutions using Azure and data technologies such as Cassandra, Solr, and PostgreSQL.
• Champion modern developer workflows and AI-assisted productivity (e.g., Copilot/Windsurf) to improve throughput and code quality.

• Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer’s home.
• Use strong negotiation and communication skills to make sales goals happen.
• Close the deal by offering hands-on demos, Wi-Fi assessments, tech delivery, and issue resolutions.
• Connect with existing customers daily and deliver personalized sales interactions at scheduled appointments provided by the company.
• Engage with warm prospects effectively and maintain a positive relationship with customers.

Bilingual Spanish Field Sales Representative

Client Services Representative

• Leads large, high-value, complex programs with strategic leadership involving new technology, coordinating with multiple organizations, applications and systems.
• Provides strategic guidance, manages stakeholders, drives automation, and presents to executives and external clients.

Principal Client Services Project/Program Management

Sales

• Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
• Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.
• Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses.
• Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning.
• Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and international vendor relationships.

Sales Manager

Project Manager

• The Network Project Manager Associate is accountable for the comprehensive oversight and successful delivery of projects from initiation through transition to operational support within time and resource constraints
• Handles system fall outs and schedule Test & Turn Up
• Tracking, reporting, risk analysis, cost management, variance analysis, change management, evaluation, and control of projects
• Escalations and close Vendor management to meet due dates and predetermined timelines

Network Project Management Associate

AI Engineer

• Architect and implement advanced data infrastructure and AI models to enable scalable and intelligent solutions across the organization.
• Design, build, and maintain robust data pipelines and AI/ML models.
• Collaborate with data scientists and analysts to operationalize machine learning solutions.
• Optimize data storage, processing, and retrieval systems for performance and scalability.
• Implement best practices for data governance, security, and compliance.
• Evaluate and integrate emerging AI technologies and tools.
• Troubleshoot and resolve complex data and AI system issues.

Senior Data/AI Engineer

• Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer’s home.
• Connect with existing customers daily.
• Close the deal by offering hands-on demos, Wi-Fi assessments, tech delivery and issue resolutions.
• Kick things off with paid training.
• Coaching, mentoring, and ongoing learning opportunities to keep you on track and tech-savvy.
• Use strong negotiation and communications skills – highly motivated to get it right and make the sale.

Field Sales Representative

• Drive revenue growth by strategically managing client relationships
• Generate new and existing sales, and deliver AT&T products, services, and/or solutions to address customers’ strategic business priorities
• Identify, build, and maintain long-term client relationships
• Develop and implement effective sales strategies to generate new opportunities and expand/retain existing accounts
• Stay informed about market trends, competitors, and industry developments to identify sales opportunities
• May develop and submit detailed responses to Requests for Proposals (RFPs)
• Support resolution of customer disputes and account discrepancies

Lead Application Sales Executive IV, FirstNet – Government

Director

• Lead teams in the development and execution of advanced fraud prevention and detection strategies
• Design, implement, and continuously optimize advanced fraud detection systems and technologies
• Leverage data analytics, machine learning, and forensic investigation techniques to analyze transaction data
• Develop, execute, and refine fraud risk management strategies, policies, and procedures
• Lead, mentor, and support a high-performing fraud prevention team

Associate Director – Fraud Technology

Communications

• Responsible for planning, developing, and managing Performance Marketing campaigns to promote company products
• Support the development and execution of performance marketing communications programs
• Oversee copywriting, layout of advertisements, and all aspects of marketing communications
• Support in the development, execution, and monitoring of integrated communications

Senior Marketing Communications

Growth Marketing

• Drive Digital Re‑Engagement Strategy to Increase Revenue
• Lead strategy and execution for digital re‑engagement programs that operate outside the transactional flow (e.g., retargeting, dormant customer reactivation, reminder and value‑based outreach)
• Identify high-impact opportunities to bring customers back into the digital ecosystem, partnering with the personalization organization, and analyzing behavioral insights to optimize
• Build programs that drive incremental revenue and increase lifetime value through expanded product usage, return visits, and re‑entry into purchase funnels
• Guide the strategy and roadmap for trigger-based lifecycle programs (onboarding, re‑engagement, win‑back), increasing digital adoption and strengthening self‑service behaviors
• Oversee optimization of consent and preference experiences across channels (email, SMS, push), ensuring seamless digital journey, compliance, and value creation
• Influence the design and refinement of digital upsell, retargeting, and abandonment pathways that drive incremental revenue across the funnel
• Partner across business units to develop data-backed strategies that reactivate digitally dormant customers through personalized and value-led outreach
• Provide strategic direction for partial adoption and win‑back programs across mobile, broadband, and app-based services
• Own the end‑to‑end digital Ratings & Reviews strategy, ensuring high-quality, high-volume customer feedback across key digital surfaces
• Enhance visibility, credibility, and impact of reviews to support conversion, customer trust, and product decision-making
• Serve as a key partner for digital communications and lifecycle touchpoints, ensuring alignment to digital priorities, customer experience standards, and business outcomes
• Evaluate performance of digital journeys using behavioral, transactional, and engagement data; translate insights into recommendations for senior leadership
• Monitor digital KPIs, identify friction points, and recommend optimizations to improve adoption, re-engagement, and revenue performance