Anthology Inc

Proposal Manager

• Provide strategic leadership for proposal execution, response quality, and operational coordination across regions
• Ensure proposals are aligned with win strategy, customer priorities, and revenue goals
• Drive improvements to proposal workflows, tools, and engagement models to increase efficiency, scalability, and response speed
• Act as a strategic partner to sales leadership, product teams, marketing, finance, and legal
• Lead proposal strategy across complex opportunities, ensuring responses are aligned with win themes, customer needs, and revenue objectives
• Mentor and develop proposal professionals while establishing clear expectations for quality, accountability, and performance
• Use data and insights to evaluate proposal effectiveness, identify trends in win/loss outcomes, and improve response quality, efficiency, and impact over time

Senior Manager, Proposal Management

Full-stack Engineer

• Establish a multi-layer core intelligence architecture with decoupled and transparent logic
• Design a persistent learner state model for reasoning across complex user data
• Build event-driven data pipelines and integrate real-time data ingestion
• Create a multi-agent system with audit capabilities
• Foster an AI-native development culture with rapid iteration and high observability
• Recruit and mentor a senior team (2-3 Product Engineers) as the product scales

Technical Lead

Product Designer

• Define the user experience, prototype interactions directly in code with AI tools, and work hand-in-hand with engineering to ship.
• Own the full product vision from the user's perspective: how intelligence surfaces in ways that feel clear and motivating, and how design decisions translate directly into behavior change.
• Build and maintain a component library that enables the engineering team to move fast without breaking consistency.
• Establish a design culture that is opinionated, user-first, and evidence-informed.

Product & Design Lead

• We're a small team within Blackboard building a new AI-native product.
• AI coding tools — Claude Code, Cursor, and similar — generate the majority of our code.
• Our engineers are architects, reviewers, and product thinkers: people who know how to direct AI development agents effectively, ship features end-to-end and make judgment calls when the requirements are still evolving.
• Everyone on the engineering team owns features end-to-end — from the data pipeline to the AI orchestration layer to the student-facing interface.
• The work varies by the week, and the surface area is large.
• Real-time features that surface AI intelligence in ways that feel immediate and useful, not mechanical.
• Responsive, performant UI built on a shared component library.
• Deployment infrastructure, CI/CD, and environment management — no dedicated DevOps to hand off to.
• Contribution to shared component libraries and codebase standards as the team grows.
• Active use of AI-assisted development tooling to maintain high output without sacrificing code quality.
• Stay on the bleeding edge of the AI ecosystem — Claude Code, Cursor, OpenAI Agent SDK, MCPs, and whatever comes next.

AI Product Engineer

Account Executive

• Managing a complex, enterprise solution sales with a 6 to 18 month purchasing cycle as well as moving the sale through the entire sales process
• Taking a lead role in the RFP/sales process
• Owning the client relationship post-sale with the help of a Customer Success Manager
• Making prospecting a part of the regular routine and listening to a prospect’s needs and goals and matching an appropriate Blackboard offering as well as targeting and closing “green-field” accounts
• Creating and implementing a market development plan for the designated territory and knowing all Blackboard Partner relationships including systems integrators, small businesses and channel partners
• Staying well-informed about current industry trends and being able to talk intelligently about the training/learning (including edtech) industry
• Effectively using sales tools including Salesforce to manage outbound, pipeline and forecast; bid boards, market data, and open source data and AI to support prospecting
• Preparing written presentations, proposals, reports, and price quotes
• Creating pipeline through industry events, product seminars, and trade shows
• Leading all aspects of the sales process including channel activity and contract negotiations and being comfortable working with GSA and similar contract vehicles
• Effectively and efficiently employing Blackboard human capital at appropriate stages in the sales cycle while defining and maintaining a sales plan and executing against it
• Developing effective relationships with Marketing, Product Management, Consulting Services, Channel, Renewals, and other departments as needed
• This role requires approximately 75% travel

Account Executive – Federal Government

General Counsel

• Closely and proactively working with product and IT leadership and other internal stakeholders to advise on and support technology initiatives including AI features and projects
• Supporting Blackboard’s privacy, trustworthy AI, and security programs including the maintenance and implementation of policies, training, impact assessments, audits, and registrations
• Overseeing vendor and partner due diligence reviews related to privacy and trustworthy AI
• Drafting and negotiating agreements with vendors, customers, partners, and consultants
• Developing and maintaining customer-facing publications and responding to privacy-related enquiries from customers, individuals, and other stakeholders
• Monitoring and advising on new privacy, AI and security laws, court cases, and other developments globally (including US) and communicating them internally and externally
• Supporting compliance and risk management initiatives
• Researching privacy, security, trustworthy AI and other legal issues and drafting memos as appropriate

Corporate Counsel – Privacy

SDET

• Actively contribute to the automation of test cases after coming up with test scenarios from the product requirements
• Become an active member of an agile team of developers participating in daily stand-ups, design sessions, code reviews, and sprint demos
• Embrace test driven development as an integral part of what you deliver as a software developer
• Respond to unique challenges of delivering and maintaining cloud-based software including troubleshooting live production environments, minimizing downtime, and responding to client-reported issues
• Build the capabilities for looking at the complete stack of technology layers for providing fixes and developing features

Software Engineer in Test, I

Customer Success Manager

• Developing strong relationships with customers centered on ensuring their success in meeting their business goals using Blackboard
• Developing and implementing account engagements to ensure business objectives are met, modernization is achieved, and customer sentiment is positive
• Executing prescriptive playbooks based on customer need
• Developing an understanding of and responding to customer questions on the full Anthology portfolio of products and services, including their value proposition, the challenges they solve, and how they are supported
• Conducting partnership reviews with customers to ensure progress on shared business objectives, including modernization
• Acting on customer sentiment information such as surveys, NPS responses, solicited and unsolicited customer feedback
• Promoting customer engagement in the online Anthology Community, as well as Anthology-hosted virtual and in-person events, facilitating client opportunities to network, share, and learn from their peers
• Working with Marketing to organize, plan, and deliver engaging webinars and on-campus events for Blackboard customers
• Connecting customers to best practice resources and/or recommendations; assisting customers in solving point-in-time challenges; connecting customers with opportunities for engagement in feedback sessions and with research projects as applicable; partnering with the customer to support the overall goal of increased satisfaction and adoption of Anthology solutions
• Assisting Regional Sales Managers (RSMs) and regional leadership with opportunities for cross-sell, upsell, and expanded services
• Assisting the RSM and CRM in the renewal process, contributing strategic insights to maximize value and positioning in renewal discussions
• Serving as an internal advocate for the customer, helping to drive support and change when necessary to help the customer achieve their business objectives
• Executing tailored plans both internally and externally, and proactively providing next-step support, including: External: managing the customer experience through appropriate channels, including outreach, meetings, providing recommendations, crafting of responses after internal alignment, executing customer outreach strategies Internal: escalation, identifying and engaging SMEs/Strategists/experts as needed, regular meetings with internal teams to resolve identified issues, providing direction and ensuring focus on customer as well as Anthology business needs
• Driving advocacy in the form of references and success stories
• Maintaining accurate records of key contacts, engagements, workflows, health scoring, and risk assessments within the company CSP
• Building and maintaining relationships across the customer's organization, including with C-suite institutional leadership
• Traveling as needed for onsite customer engagements and events, approximately 25% of the time

Compliance

• Developing and maintaining the organization's ISMS documentation, including policies, standards, and procedures for risk management, compliance, and information security.
• Responsible for recommendations to the CISO, Product Management, Legal and Finance leadership teams that provide security program alignment with compliance requirements.
• Responsible for information risk management, collaborative design of information security controls, assessment of effective implementation of applicable controls, including identity and access management.
• Staying current on evolving regulatory environments, security threats, and compliance best practices, and updating policies and procedures accordingly.
• Responsible for maintaining and improving information security awareness in the organization.
• Translating business and information security needs and integrating these with the ISMS.
• Coordinating external audit engagements with 3PAO, ISO/SOC auditors, PCI DSS QSA firms and other security assessors, including coordinating responses and remediation efforts.
• Conducting vendor risk assessments and ensuring third-party compliance with security and privacy standards.
• Reviewing and monitoring the activities of the Security Incident Response and Business Continuity Management teams to ensure that the information security controls are used effectively during the complete life cycle of business continuity and disaster recovery response.
• Managing the recurring measurement of the effectiveness of ISMS controls implemented and communicate findings with senior management.
• Enforcing document control management processes for the Information Security Management System.
• Assisting with forecasting, planning and risk assessment relevant to evolving security control coverage in alignment with the company’s technology strategy.
• Maintaining and applying current industry knowledge and best practices.
• Researching and recommending use of new technologies.
• Project management including analysis of business requirements, creating and updating project plans, and tracking projects to successful completion.
• Assisting with vendor management, forecasting and program budget management.
• Managing personnel including mentoring and cross-training of team members to achieve business objectives.

Director, Governance, Risk and Compliance

Product Manager

• Coordinate a team of Product Managers
• Work closely with multiple stakeholders for product delivery
• Serve as a subject matter expert for LMS products
• Cultivate viable product roadmaps based on market trends

Director, Product Management

• Planning, Designing, and implementing solutions for the areas of the application owned by the team
• Auditing existing infrastructure and proposing improvements
• Guide team in architecture best practices and principles
• Taking ownership of the team's product areas running in production
• Resolving production issues and defects for solutions owned by the team
• Ensuring and utilizing proper team and inter-team communication practices
• Identifying issues with internal team communication practices
• Guiding process improvement initiatives on the team
• Helping ensure the team is scoping work properly
• Work closely with Product Manager and Manager to realize product vision
• Be comfortable solving complex problems
• Mentoring team members for continuous improvement

Staff Software Engineer

• Planning, Designing, and implementing solutions for the areas of the application owned by the team
• Taking ownership of the team's product areas running in production
• Resolving production issues and defects for solutions owned by the team
• Ensuring and utilizing proper team and inter-team communication practices
• Identifying issues with internal team communication practices
• Guiding process improvement initiatives on the team
• Helping ensure the team is scoping work properly
• Be comfortable solving complex problems
• Mentoring junior team members

Senior Software Engineer

• Collaborate in the development of backend microservices using Java and front end using AngularJS, React, or similar technologies
• Work with AI technology to enhance development efficiency and create exciting new features for customers.

Software Engineer I

• Focus on providing support for test development and execution against Anthology’s systems
• Become an active member of an agile team of developers participating in daily stand-ups, design sessions, code reviews.
• Create and maintain automation frameworks and testing tools.
• Develop the test strategy for features, incorporating the right balance of unit tests, integration/API tests, and UI tests.
• Design, implement, and maintain complex testing environments, performing all aspects of verification including functional, regression, load, and system testing as well as documentation.
• Work in a KanBan team focused on delivering quality solutions to our clients.