Amynta Group

Marketing

• Manage social media activity, member and audience engagement, marketing execution, vendor coordination, and project support across multiple workstreams
• Help build and maintain the member experience, support marketing campaigns, assist with content and design needs, and manage timelines and deliverables
• Create polished, on-brand graphics for social, email, web, print, events, and member materials
• Support brand development and execution for Framewerk
• Manage posting, planning, scheduling, and community engagement across social platforms
• Help build the association’s member experience and brand presence
• Create and refine content for emails, web, newsletters, and promotional materials
• Track timelines, milestones, and deliverables across marketing and Framewerk
• Support relationships with vendors, partners, and sponsors

Marketing Engagement Manager

Customer Support

• Handle all incoming calls to the call center.
• Assist callers regarding the company’s programs.
• Provide a range of customer service over phone, email, or chat.
• Deliver a high level of customer satisfaction.
• Maintain knowledge of the client’s products and services.
• Document all customer information in CRM system.
• Work collaboratively with team members and across departments.

Customer Service Representative I

Account Executive

• Responsible for building strategic client relationships and establishing client loyalty.
• Constantly looks for ways to build additional value delivery to clients and enhances the overall client experience.
• Identifies ways of increasing revenue opportunities for the company while improving the client's profit levels.
• Build pipeline by assisting agents in selling to existing dealers and acquiring new dealers.
• Train existing and new agents and their staffs on products.
• Assist agents on dealer installations and travel as needed.
• Communicate and help implement rate changes.
• Manage the onboarding process of new agents and new plans (or dealers).

Vice President

• Develop and maintain strong relationships with brokers in order to develop new business in line with Department strategy and goals.
• Establish and communicate objectives with target brokers.
• Review, negotiate and accept or decline submitted business using assigned underwriting authority.
• Maintain account information in the appropriate system files as respects documentation and correspondence.
• Support business as warranted by attending important events (PLUS, WSIA).
• Review monthly reports for accuracy of data.
• Continuously monitor portfolio of accounts using proactive diary to ensure information is up to date.
• Alert Vice President immediately where there is a material deterioration in account status or condition.
• Operate as an effective team member by supporting colleagues and contributing in the delivery and achievement of overall team and business objectives.

VP, Miscellaneous Professional Liability

Business Development Rep

• Engage with customers via telephone, email, chat, webinars, and tradeshows.
• Build relationships to increase sales while providing a superior customer experience.
• Engage in superior customer service with all internal team members and external customers.
• Maintains client relationships through regular contact and customer service.
• Makes contacts with potential clients to create new business opportunities.
• Finds solutions to client problems.
• Educates clients on new technologies available to them.
• Keeps up with changes in client environments.
• Understands all of the company’s service offerings and clearly communicates them to clients and prospective clients.
• Attends trade shows, seminars, conferences and industry training programs.
• Reads publications regarding emerging markets and trends in technology.
• Recommends short-term and long-term strategies for business expansion through new product lines or enhanced marketing techniques.
• Assists with the development of brochures and other marketing literature.
• Assists with website content.
• Establishes and maintains knowledge of products and service offerings.
• Analyzes corporate data to identify trends.
• Resolves client complaints.
• Coordinates with other associates to increase sales.
• Makes sales calls and follows up.
• Generates sales reports and analyzes numbers.
• Schedules meetings and presentations.
• Assists with or conducts presentations for prospective clients.
• Keeps client database current.
• Keeps prospective client database updated.
• Participates in continuing education courses to stay abreast of technology and trends pertinent to the industry.

Business Development Associate

Insurance

• Review and process warranty claims in a timely and accurate manner
• Collaborate with internal teams to resolve issues and questions regarding claims
• Ensure compliance with company policies and industry regulations
• Maintain accurate records and documentation of claims activities

Warranty Claims Adjuster

Operations

- Support the execution of operational strategies, technician network management, retail partner relationship management, and service delivery initiatives across consumer warranty and repair programs.
- Ensure timely, high-quality repair services for furniture, fitness equipment, white goods, and consumer electronics—serving both B2B and B2C markets.
- Work closely with internal teams and external partners to manage workflows in a dynamic, high-volume environment.
- Coordinate nationwide 3rd party technician network operations, recruiting, onboarding, credentialing, and performance monitoring.
- Monitor and manage service orders, documentation, dispatching, and issue escalation.
- Liaise with customer service, dispatch, claims teams, vendors and retail/OEM partners to maintain service quality.