Amynta Group

Operations

- Support the execution of operational strategies, technician network management, retail partner relationship management, and service delivery initiatives across consumer warranty and repair programs.
- Ensure timely, high-quality repair services for furniture, fitness equipment, white goods, and consumer electronics—serving both B2B and B2C markets.
- Work closely with internal teams and external partners to manage workflows in a dynamic, high-volume environment.
- Coordinate nationwide 3rd party technician network operations, recruiting, onboarding, credentialing, and performance monitoring.
- Monitor and manage service orders, documentation, dispatching, and issue escalation.
- Liaise with customer service, dispatch, claims teams, vendors and retail/OEM partners to maintain service quality.

Manager, Warranty Service and Repair Operations