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CSR, Inside Sales, Commercial Insurance
Amynta GroupCustomer Service Representative managing inbound inquiries for a nationwide wholesale insurance company. Educating customers about commercial insurance products and providing exceptional service.
About the role
Key responsibilities & impact- Handles a high volume of inbound phone calls and chats; responds to and resolves customer issues in a timely fashion.
- Assists consumers by providing highest level of customer service; remains professional and polite at all times.
- Attends to clients’ needs by producing binders, certificates, policies, endorsements, and other related items.
- Label workflows for effective documentation management.
- Serves as a mentor to new hires or other staff, which may include providing direction and training.
- Performs other duties as assigned.
Requirements
What you’ll need- Minimum of one year of customer service experience in a call center environment required; additional office or customer-facing experience preferred
- High school diploma or equivalent required; post-secondary education is a plus
- Demonstrates a positive attitude, professionalism, and a high level of integrity
- Strong telephone etiquette with the ability to communicate clearly and effectively
- Ability to read, understand, and interpret information accurately
- Proficient in computer and data entry skills, including experience with web-based systems and software applications
- Working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Self-motivated with a strong work ethic, effective time management, and solid interpersonal skills
- Able to multitask efficiently in a dual-screen environment while maintaining attention to detail and following instructions
- Understanding of call center metrics, including call handling and quality standards
- Adaptable and eager to learn in a fast-paced, changing environment
- Maintains a professional presence and consistently represents the company in a positive manner
- Remote-ready: able to work independently in a home-based environment with reliable internet, minimal distractions, and strong accountability
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Amynta Group Website LinkedIn All Job Openings 1001 - 5000 employees Founded 2018 🤝 B2B 👥 B2C Insurance
- B2B
- B2C Amynta Group is a company that specializes in providing comprehensive risk management solutions, including specialty property and casualty insurance products, captive insurance programs, and warranty and protection plans. Serving both businesses and consumers, Amynta Group connects clients with a network of trusted professionals to help manage risks and achieve their goals in today's challenging environment. They represent a variety of stakeholders, including insurance companies, retail agents, auto dealers, and consumer retailers, while offering products like workers' compensation, general liability, and trade credit insurance. CSR, Inside Sales, Commercial Insurance Job not on LinkedIn 🔥 4 minutes ago 🇺🇸 United States – Remote 💵 $19 - $23 / hour ⏰ Full Time 🟢 Junior ⬇️ Inside Sales 🚫👨🎓 No degree required 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Handles a high volume of inbound phone calls and chats; responds to and resolves customer issues in a timely fashion.
- Assists consumers by providing highest level of customer service; remains professional and polite at all times.
- Attends to clients’ needs by producing binders, certificates, policies, endorsements, and other related items.
- Label workflows for effective documentation management.
- Serves as a mentor to new hires or other staff, which may include providing direction and training.
- Performs other duties as assigned. 🎯 Requirements
- Minimum of one year of customer service experience in a call center environment required; additional office or customer-facing experience preferred
- High school diploma or equivalent required; post-secondary education is a plus
- Demonstrates a positive attitude, professionalism, and a high level of integrity
- Strong telephone etiquette with the ability to communicate clearly and effectively
- Ability to read, understand, and interpret information accurately
- Proficient in computer and data entry skills, including experience with web-based systems and software applications
- Working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Self-motivated with a strong work ethic, effective time management, and solid interpersonal skills
- Able to multitask efficiently in a dual-screen environment while maintaining attention to detail and following instructions
- Understanding of call center metrics, including call handling and quality standards
- Adaptable and eager to learn in a fast-paced, changing environment
- Maintains a professional presence and consistently represents the company in a positive manner
- Remote-ready: able to work independently in a home-based environment with reliable internet, minimal distractions, and strong accountability Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Inside Sales Specialist 🕒 5 days ago Marmon Holdings, Inc. 10,000+ employees 🏢 Enterprise 🚗 Transport Website LinkedIn All Job Openings Inside Sales Specialist driving revenue for Hohmann & Barnard, Inc. by generating leads and nurturing client relationships through multiple digital channels. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level ⬇️ Inside Sales Inside Sales Development Account Manager 🕒 5 days ago Worldwide Clinical Trials 1001 - 5000 🧬 Biotechnology 💊 Pharmaceuticals ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Inside Sales Development Account Manager driving customer acquisition and growth objectives for a global CRO. Engaging prospects and converting leads into opportunities through strategic outreach and collaboration. 🇺🇸 United States – Remote 💵 $50.5k - $100k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level ⬇️ Inside Sales 🦅 H1B Visa Sponsor Inside Sales Specialist, SMB WEST 🕒 6 days ago Vonage 1001 - 5000 📡 Telecommunications ☁️ SaaS 🤖 Artificial Intelligence Website LinkedIn All Job Openings Sales Executive for Vonage's Inside Sales team driving growth by matching customers with communications solutions. Working with companies up to 250 employees through an inbound sales model. 🇺🇸 United States – Remote 💰 $225M Post-IPO Debt on 2014-08 ⏰ Full Time 🟢 Junior 🟡 Mid-level ⬇️ Inside Sales 🦅 H1B Visa Sponsor Marketing, Inside Sales Specialist 🕒 June 8 GACC Midwest - German American Chamber of Commerce of the Midwest, Inc. 11 - 50 🤝 B2B 📚 Education ⚡ Energy Website LinkedIn All Job Openings Marketing & Inside Sales Specialist overseeing US operations and customer accounts, developing marketing strategies, and enhancing client relationships. Fully remote position available in the south-eastern regions of the US. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level ⬇️ Inside Sales 🗣️🇩🇪 German Required Inside Sales BDM 🕒 June 5 Kings Global LLC - Website LinkedIn All Job Openings Inside Business Development Manager responsible for sales calls and territory management at Kings III of America, LLC. Focused on B2B sales and client relationship building in emergency monitoring services. 🇺🇸 United States – Remote 💵 $70k - $110k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level ⬇️ Inside Sales 🚫👨🎓 No degree required View More Inside Sales Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
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Hard Skills & Tools
customer servicedata entryMicrosoft Officeweb-based systemscall center metricsdocumentation managementmultitaskingattention to detailtelephone etiquetteinformation interpretation
Soft Skills
professionalismpositive attitudeintegritycommunicationself-motivationtime managementinterpersonal skillsadaptabilitymentoringaccountability
Certifications
high school diplomapost-secondary education