Customer Service Representative I

Amynta Group

Customer Service Representative providing support to insurance agents and carriers. Handling inquiries and maintaining strong communication in a remote work environment.

Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $22 per hourWebsite

About the role

Key responsibilities & impact

Provide routine customer service and policy support to agents and carriers
Communicate with agents and carriers via phone, chats, emails
Research, resolve, and communicate customer inquiries
Maintain a working knowledge of products, services, and promotions
Review and process applications and other documentation
Accurately record all customer interactions and transactions

Requirements

What you’ll need

High school diploma or equivalent
Strong written and verbal communication skills
Ability to evaluate policy information and resolve issues
Proficiency in Microsoft Office and web-based systems
Remote-ready mindset: self-motivated and organized
Ability to troubleshoot basic equipment issues

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
401(k) with company match
Paid time off
Company holidays

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Policy EvaluationApplication ProcessingCustomer Interaction RecordingTroubleshooting Equipment Issues

Soft Skills

Self-MotivatedOrganized

Certifications

High School Diploma Or Equivalent