Amgen

Account Manager

• Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals
• Promote Tavneos within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines
• Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information
• Build and manage strong relationships with a range of stakeholders across the patient care ecosystem—including physicians, nurses, office staff, case managers, infusion centers, and caregivers
• Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics
• Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers
• Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization
• Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care
• Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape
• Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning
• Maximize use of promotional resources and operate within assigned territory budget to support business objectives
• Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge
• Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards

Account Manager, Specialty

Operations

• Responsible for leading the operational center of excellence within the Amgen Congress Team (ACT)
• Ensure the delivery of consistent, compliant, and cost-efficient execution of Tier 1 and Tier 2 congresses globally
• Oversee vendor performance, budget governance, logistics, HCP engagement services, and operational standards
• Partner closely with the Associate Director of Congress Planning & Execution
• Define and oversee operational models for booth build and design, OL engagement, logistics management, and vendor partnership for all ACT-led congresses
• Develop and enhance standardized operating procedures, documentation, and reporting tools/dashboards
• Govern all scopes of work, budget forecasting, invoice, and service-level agreements related to congress operations
• Direct the end-to-end logistics processes including housing, registration, badge coordination, ancillary meetings, and pre-congress attendee communications
• Manage operational support of OL engagement scheduling, rooming, and metrics tracking for all ACT-supported congresses
• Serve as operational budget steward for all congress activities led by ACT
• Ensure compliance with internal processes and external regulations across operational workflows
• Lead a team of Senior Managers and Senior Associates supporting functional operations across US and OUS congress execution
• Foster a high-performance culture focused on operational excellence, team development, cross-functional collaboration, and innovation

Associate Director, Congress Operations

Machine Learning Engineer

• Engineer end-to-end ML pipelines —data ingestion, feature engineering, training, hyper-parameter optimization, evaluation, registration and automated promotion.
• Harden research code into production-grade micro-services, packaging models in Docker/Kubernetes and exposing secure REST, gRPC or event-driven APIs for consumption by downstream applications.
• Build and maintain full-stack AI applications by integrating model services with lightweight UI components, workflow engines or business-logic layers so insights reach users with sub-second latency.
• Optimize performance and cost at scale —selecting appropriate algorithms, applying quantization/pruning, and tuning GPU/CPU auto-scaling policies to meet strict SLA targets.
• Instrument comprehensive observability —real-time metrics, distributed tracing, drift & bias detection and user-behavior analytics.
• Embed security and responsible-AI controls in partnership with Security, Privacy and Compliance teams.
• Contribute reusable platform components —feature stores, model registries, experiment-tracking libraries.

Senior Machine Learning Engineer – AI/ML

Manager

• Work with cross-functional medical and commercial account teams to gather EHR customer insights and assess opportunities
• Manage the customer accounts prioritization process for the MV Health IT Liaisons
• Contribute to the development of scalable, EHR-enabled tools and resources in relation to key therapeutic areas
• Deliver insights related to EHR objectives to key internal partners to help inform strategic decisions
• Deliver education on EHR reporting and clinical decision support tools to support health system initiatives
• Conduct regular meetings with customers to provide appropriate Health IT-related education
• Create and complete key account plans for how to navigate the customer landscape plus complete key initiatives
• Effectively assist through training and communication MSLs and KAMs on MVHIT and EHR programs and resources and provide support to field staff to address questions
• Confidently engages customers in a field facing capacity using appropriate methods and MAC approved materials/messaging
• Demonstrates effective use of CRM tool to run territory schedule and call documentation
• Support cross-functional workstreams to support business initiatives as requested for identified accounts, contributing strategic insights on care management evolution, quality and care initiatives, and HIT implementation
• Provide feedback and support on targeting strategies, Key Performance Indicators, and POAs
• 50% travel may be required

Medical Value and Health Information Technology (MVHIT) Manager – Health IT Liaison

Director

• Lead the development, implementation, and sustainability of GCP, Quality, and technical learning solutions.
• Partner closely with the Senior Director of Learning & Performance to advance a modern, technology-enabled learning ecosystem.
• Drive simplification, innovation, and an improved end-user experience by aligning learning technologies with business needs, regulatory expectations, and organizational priorities.
• Execute the GxP Learning strategy by partnering with stakeholders to assess needs and deliver effective, technology-based learning solutions.
• Develop a digital learning portfolio roadmap that supports business priorities and simplifies the learning network.
• Evaluate and support the design and delivery of GCP and Quality training using innovative, high-quality learning technologies.

Associate Director – GCP Training, Learning Technology

• The Cardiovascular Account Manager will report into a Cardiovascular Account Director.
• Their primary responsibility is to assess and diagnose the current business environment in each of their assigned accounts in relation to Amgen Cardiovascular products and plan/execute actions for success in these accounts.
• The ideal candidate will be able to work internally through the matrix team, and externally with customers to develop strong relationships for Amgen to support portfolio performance and brand strategies at multiple touch points and levels within complex partner organizations.
• Key account strategic lead; Develops and executes innovative strategies to reach difficult to access health care providers and accounts in a compliant manner
• Maintains comprehensive account profile / needs assessment / strategic plan
• Responsible for routinely meeting with appropriate opinion leaders in Cardiology, Lipidology, Pharmacy, P&T Committee, etc., that act as partners or decision-makers within the Health System Manager assigned accounts
• Presents MAC approved data and CV product messaging for approved CV products and delivers clinical messages compliantly within all governing policies
• Accountable for ensuring formulary adoption in targeted / assigned hospital accounts to help drive appropriate utilization of approved CV products; works with other sales colleagues to lead and coordinate pull-through and access
• Monitors Amgen business performance across Cardiovascular portfolio
• Identifies drivers/barriers and coordinates pull-through initiatives across field teams (Sales Representatives, District Sales Managers, Regional Sales Directors, Reimbursement/Access Specialists, Nurse Educators, Regional Marketing Managers, and the Value Based Partnership Team)
• Coordinates Amgen home office engagement with customers; Works collectively with matrix and alliance team members to arrange approved promotional programs, displays and hospital initiatives that will effectively and compliantly promote assigned products
• Builds and develops professional relationships with key customer decision-makers, to include (but not limited to), Hospital Pharmacy, Lipid Clinical, Heart Failure Clinical and Quality Directors (inpatient and outpatient), hospital finance decision makers within assigned accounts
• Partners closely with Organized Customer Team Regional Account Executives and Regional Medical Liaisons in shared accounts
• Coordinates with Reimbursement Access Value team to support open access to Amgen portfolio
• Provides actionable field intelligence and recommendations to Amgen home office, including CV brand teams
• Provides field insight/recommendations to Pricing/Brand/GPO teams
• Leads contract delivery, business reviews and performance tracking
• Organizes competitive response
• Shapes the environment
• Executes value/FDAMA 114 tools where appropriate

Key Account Manager – Cardiovascular

• You will be responsible for representing Amgen products to physicians and healthcare professionals, establishing product sales, and performing total territory account management.
• Consistently achieve assigned sales objectives through the promotion of patient-centered disease and product education to HCPs to improve patient care while adhering to corporate compliance guidelines.
• Implement goals of the marketing plan through execution of strategic account business plan.
• Demonstrated experience working in a matrix environment, which will encompass Case Managers, Medical Affairs, Patient access team, and other parties as deemed necessary.
• Effectively utilize all available resources and programs including peer to peer education and cross-functional partners within the company to address identified knowledge gaps.
• Proven ability to navigate and identify opportunities through the healthcare landscape including academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
• Establish productive business relationships with key local, regional, and national KOLs within the geographical coverage area and assigned therapeutic areas.
• Develops and maintains a high-level, in-depth disease and therapeutic clinical and scientific knowledge.
• Utilize a consultative selling approach involving a highly technical, solution-oriented selling technique enabling the specialist to meet the needs of healthcare professionals Rare Disease patients.
• Execute all of the above with a strong understanding and adherence to compliance and corporate policies including appropriate documentation and reporting.

Specialty Account Manager, Rheumatology – Rare Disease

• Implementing HEOR strategy, aligned with the Access Strategy Lead (ASL), for one or several assets across the life cycle management
• Responsible for execution of deliverables whilst engaging with internal and external collaborators
• Generating global-impact payer-relevant evidence, patient reported outcomes (PRO), clinical outcomes assessment strategy (COA) and evidence synthesis
• Ensuring delivery of global materials to support Health Technology Assessment (HTA) submissions including the Global Value Dossier (GVD) and economic models
• Translating strategic objectives into concrete delivery via HEOR project plan
• Maintaining strong working relationships with top-10 countries, including the United States
• Ensuring compliance with HTA dossier governance
• Engaging with vendors and external experts to validate HEOR strategy and technical approach

Senior Manager, Global Health Economics – Outcomes Research

• Responsible for implementing HEOR strategy, aligned with the Access Strategy Lead (ASL), for one or several assets across the life cycle management
• Responsible for execution of deliverables whilst engaging with internal and external collaborators
• Generating global-impact payer-relevant evidence, patient reported outcomes (PRO), clinical outcomes assessment strategy (COA) and evidence synthesis
• Ensuring delivery of global materials to support Health Technology Assessment (HTA) submissions including the Global Value Dossier (GVD) and economic models
• Translating strategic objectives into concrete delivery via HEOR project plan
• Maintaining strong working relationships with top-10 countries, including the United States
• Ensuring compliance with HTA dossier governance
• Engaging with vendors and external experts to validate HEOR strategy and technical approach