Director, Media Operations – Technology

Amgen

Director of Media Operations and Technology at Amgen responsible for media operations and technology to enhance patient care. Leading execution and strategy alignment across commercial portfolio.

Posted 6/2/2026full-timeRemote • 🇺🇸 United StatesLead💰 $213,075 - $288,278 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Own and evolve Amgen’s enterprise media operating model across HCP and DTC investments, ensuring disciplined execution, scalability, and consistency across brands, channels, and partners
Lead media operations and platform strategy, serving as the enterprise owner for media technology platforms, activation tools, and operational workflows that connect media strategy, execution, and measurement
Provide hands‑on leadership across media planning, buying, activation, and measurement platforms, including Prisma, SA360, DCM and Ad Managers, DSPs, publisher platforms, and media planning tools such as Guideline
Partner with analytics, data, and IIT teams to operationalize media data within enterprise environments, leveraging platforms such as Snowflake, S3, and Tableau to enable structured, accessible, and actionable insights
Establish and govern enterprise media standards across tracking, tagging, naming conventions, platform access, data schemas, and agency file requirements to support accurate reporting, attribution, and compliance
Ensure strong alignment between media activation platforms and downstream measurement, reporting frameworks across internal teams and agency partners
Lead agency onboarding, enablement, and ongoing governance, ensuring adherence to Amgen media standards, data integrations, platform workflows, and platform usage expectations
Monitor the evolving media and technology landscape, identifying opportunities to modernize tools, processes, and partnerships while strengthening Amgen’s approach to privacy, compliance, and responsible media activation
Drive continuous improvement, education, and change management across media operations and measurement practices to elevate enterprise media fluency and capability.
Build, lead, and develop a high‑performing team, fostering accountability, collaboration, and innovation in support of Amgen’s long‑term media transformation.

Requirements

What you’ll need

Doctorate degree and 4 years of media and/or marketing experience
Or Master’s degree and 8 years of media and/or marketing experience
Or Bachelor’s degree and 10 years of media and/or marketing experience
At least 4 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources
5+ years of experience in paid media/marketing with a focus on planning, buying, execution and measurement
Technical competencies: expert in media targeting and segmentation (consumer and HCP), multi-channel media plan development, omnichannel orchestration and journey planning and execution, media measurement and optimization, agency leadership
Experienced leader of teams, both internal and external
Ability to translate and communicate complex information/strategies into simple and impactful carry out of plans
Desire and ability to find opportunities to work smarter and more efficiently, and implement with excellence.
Ability to excel and navigate a fast-paced environment requiring excellent multi-tasking and instinctual decision-making skills
Comfortable with inspiring change and navigating internal and external impact accordingly
Preferred experience working within media agencies.

Benefits

Comp & perks

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
group medical, dental and vision coverage
life and disability insurance
flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

media planningmedia buyingmedia activationmedia measurementmedia targetingmedia segmentationmulti-channel media plan developmentomnichannel orchestrationmedia optimizationagency leadership

Soft Skills

leadershipteam managementcommunicationcollaborationaccountabilityinnovationchange managementmulti-taskingdecision-makingstrategic thinking