Amerit Fleet Solutions

Program Manager

• Develop and lead a team of program, product, and project managers
• Engage with clients at all levels from local teams to executives to understand pain points and create tailored compliance and operational solutions
• Provide schedule and status updates and present a mutually agreeable ideal future state
• Lead programs related to fleet compliance management including registration, titles, Driver Qualification Files (DQF), toll management, civil penalty resolution, and compliance reporting
• Partner with third-party vendors to design, implement, and manage systems integrations that streamline compliance-related programs, services, and technology platforms
• Work cross-functionally with IT to develop technological solutions utilizing internal and external platforms to deliver a single source of truth for customers
• Create detailed plans for each project including time-bound commitments, task owners, and estimated completion dates for key milestones
• Develop and maintain compliance dashboards ensuring timely and accurate reporting across all areas of fleet compliance and vendor-supported services
• Create presentations and present detailed analyses to all levels of the organization and report on trends
• Identify inefficiencies in current compliance practices and vendor processes and implement improvements to drive them out of the business

Senior Program Manager – Compliance, Fleet Solutions

Financial Planning and Analysis

• Play a critical role in shaping financial strategy and operational performance; collaborate with senior leadership and business unit heads
• Prepare monthly financial reporting packages with variance analysis and key performance commentary
• Consolidate and analyze monthly results across departments and divisions
• Drive visibility into labor productivity and other operational KPIs
• Support capital investment tracking and provide variance insights against capex budgets
• Partner with Operations and Finance leadership to lead the annual operating and overhead budgeting processes
• Support monthly P&L reviews by preparing variance reports and analyzing key performance drivers
• Guide operational teams on aligning productivity, labor, and capacity planning with financial goals
• Assist in developing short- and long-term cash flow projections to support budgeting, strategic planning, and liquidity management
• Support implementation, optimization, and maintenance of Adaptive Insights as the corporate planning and forecasting tool
• Lead weekly cash flow forecasting and reconciliation in coordination with AP, AR, and Treasury
• Maintain and update the company’s long-term forecast model in collaboration with Corporate Development
• Provide timely ad-hoc forecasts to support decision-making and strategic pivots
• Build cross-functional relationships with operational leaders to drive financial discipline
• Identify trends, risks, and opportunities and translate findings into actionable strategies
• Develop business cases and financial models to evaluate new initiatives and investment opportunities
• Provide insights and recommendations to improve profitability and support strategic goals

Corporate FP&A Manager

• Work closely with C-suite to oversee and drive the top strategic priorities across the company
• Focus on enterprise-level projects that benefit multiple segments in revenue growth, operational efficiency, profitability, IT systems, and more
• Create a detailed plan for each project that includes time-bound commitments, task owners, estimated completion dates, risks, and roadblocks
• Manage action owners and stakeholders to ensure initiatives are successful and on-time
• Identify inefficiencies in current practices and recommend plans to improve them
• Strong Microsoft Excel experience to manipulate, aggregate, and analyze data; create pivot tables and VLOOKUPs
• Organize data and identify/report on trends in both internal and external presentations
• Serve as the single-threaded owner of critical projects and be fully accountable for program results
• Collaborate across functions and stakeholders and build bridges within Amerit
• Occasional travel (<20%) for project needs

Program Manager, Transformation

QA Engineer

• Review all internal repair orders daily and cross reference purchase orders as needed.
• Process, update and communicate changes to repair orders as needed.
• Identify process and quality control improvement opportunities and coach field teams on changes.
• Provide input on internal system set up and training of field employees for new customers/accounts requirements.
• Review and finalize work orders and consulting agreements according to customer service contracts.
• Act as a liaison between customers, billing, and field managers when invoice disputes arise.
• Be trained and become an active user of the operating systems (TMW and MTS).
• Run accurate reports relating to repair orders, billing/invoicing and discrepancies as needed.
• Perform other job-related duties as assigned by Director of Operations.

Quality Assurance Specialist

Manager

• Focus first on safety, health, environmental compliance, and quality of work; ensure all HazReps and compliance audits are complete in the Market Area.
• Minimize spills and quality of work events.
• Manage a team of service technicians, including hiring, performance management, scheduling, and professional development; ensure all HR policies and procedures are followed.
• Develop and train technicians as well as continuously improve personal leadership and technical skills; foster a learning environment that promotes skill growth and professional development.
• Oversee technician workload, dispatch work efficiently, and ensure all tasks are completed with minimal vehicle downtime.
• Assist technicians in troubleshooting issues and resolving problems that keep vehicles out of service.
• Ensure processes are defined and followed within the team, including inventory management and on-time parts procurement.
• Accountable for billability (technician utilization) targets, including meeting minimal billable hours requirements to satisfy P&L targets.
• Ensure incoming ROs are received, scheduled, completed, and closed according to client and business needs.
• Serve as an escalation point for disputes and customer service issues; conduct root cause analyses for disputes and provide resolutions to customers with clear communication.
• Work effectively with business unit leadership, HR, Finance, Procurement, and other internal and external stakeholders; collaborate with 3rd parties to ensure service excellence.

AV/EV Fleet Maintenance Manager

• Manage a team of autonomous vehicle service technicians, including hiring, performance management, scheduling, and professional development
• Ensure safety, health, environmental compliance, and quality of work; complete HazReps and compliance audits
• Develop and train technicians and foster a learning environment for skill growth
• Oversee technician workload, dispatch work efficiently, and minimize vehicle downtime
• Assist technicians in troubleshooting issues and resolving problems that keep vehicles out of service
• Ensure processes are defined and followed, including inventory management and on-time parts procurement
• Accountable for billability (technician utilization) targets and meeting P&L goals
• Ensure incoming repair orders (ROs) are received, scheduled, completed, and closed per client and business needs
• Serve as an escalation point for disputes and customer service issues; conduct root cause analyses and communicate resolutions
• Collaborate with business unit leadership, HR, Finance, Procurement, and external partners to ensure service excellence
• Travel to other markets in the region (50–75%) and attend up to four weeks of onboarding training travel

• The Fleet Manager ("FM") is responsible for managing a team of autonomous vehicle service technicians, and delivering an exceptional client experience.
• This is an on-site position. Ideal candidates will reside in the Philadelphia, PA area. Role will involve traveling to other markets in the area, at least 50-75%.
• Initial onboarding will require traveling for training up to the first 4 weeks.
• Safety & Compliance: Focus first on safety, health, environmental compliance, and quality of work. Ensure all HazReps and compliance audits are complete in the Market Area. Minimize spills and quality of work events.
• Team Management & HR Responsibilities: Manage a team of service technicians, including hiring, performance management, scheduling, and professional development. Ensure all HR policies and procedures are followed.
• Technician Development: Develop and train technicians as well as continuously improve personal leadership and technical skills. Foster a learning environment that promotes skill growth and professional development.
• Workload Management: Oversee technician workload, dispatch work efficiently, and ensure all tasks are completed with minimal vehicle downtime.
• Problem-Solving & Issue Resolution: Assist technicians in troubleshooting issues and resolving problems that keep vehicles out of service.
• Process & Inventory Management: Ensure processes are defined and followed within the team, including inventory management and on-time parts procurement.
• Billability & P&L Responsibility: Accountable for billability (technician utilization) targets, including meeting minimal billable hours requirements to satisfy P&L targets.
• Repair Order (RO) Management: Ensure incoming ROs are received, scheduled, completed, and closed according to client and business needs.
• Executive Presence: Serve as an escalation point for disputes and customer service issues. Conduct root cause analyses for disputes and provide resolutions to customers with clear communication.
• Cross-Functional Leadership & Collaboration: Work effectively with business unit leadership, HR, Finance, Procurement, and other internal and external stakeholders. Collaborate with 3rd parties to ensure service excellence.

Fleet Maintenance Manager, AV/EV

• Lead, educate and develop employees and a team of Technicians and Mechanics
• Oversee maintenance of Class 7-8 trucks, trailers and reefers and enforce preventative maintenance repair program
• Monitor employee performance and be accessible to all areas of the shop
• Oversee multiple shop operations and plan daily manpower to meet workload
• Provide support to the operations team regarding all equipment related issues
• Monitor and analyze opportunities to cut costs and improve efficiencies
• Perform administrative functions including payroll approval, scanner downloads, repair order maintenance and compliance documentation
• Address corrective action regarding direct reports and provide clean, safe working conditions
• Communicate with client to ensure operation's and company's needs are met
• Identify and monitor equipment sent to outside sources for repairs
• Conduct pre-shift meetings
• Comply with all applicable laws/regulations and company policies/procedures
• Interview and hire for shop positions
• Travel as needed to oversee multiple shop locations

Fleet Maintenance Manager

• Oversee customer intake and service orders
• Maintain Customer Satisfaction scores at or above company standards
• Assist in diagnosing vehicle problems
• Assist technicians in ordering parts and tools as necessary
• Create and present estimates for repairs
• Assist in specialized reporting for clients
• Oversee administration of warranty claims
• Assist in coordinating 3rd party vendor services
• Oversee training and supervising of service department employees
• Schedule and assign tasks to service department employees
• Reinforce company policies and adhere to company standards
• Encourage compliance with applicable laws and regulations
• Maintain good working relationship with client(s)
• Attend required manager meetings
• Maintain effective employee relations
• Interact with external vendors
• Manage technician productivity
• Take ownership of the customer's experience and carry out additional assignments to leave a positive impression

Automotive Service Manager

• Lead, educate and develop employees and technicians across multiple shop locations
• Monitor employee performance and be accessible to all areas of the shop
• Oversee multiple shop operations and plan daily manpower to meet workload
• Provide support to the operations team regarding all equipment related issues
• Monitor and analyze opportunities to cut costs and improve efficiencies
• Perform administrative functions including payroll approval, scanner downloads, repair order maintenance and compliance documentation
• Address all corrective action regarding direct reports
• Provide clean, safe working conditions of the facility and equipment
• Communicate with client to ensure operation's and company's needs are met
• Identify and monitor equipment sent to outside sources for repairs
• Conduct pre-shift meetings
• Comply with all applicable laws/regulations and company policies/procedures
• Interview and hire for shop positions
• Manage multiple locations between TX and CO and travel as required

• Lead, educate and develop employees
• Monitor employee’s performance and be accessible to all areas of the shop
• Oversee multiple shop operations
• Plan daily manpower to meet workload
• Provide support to the operations team regarding all equipment related issues
• Monitor and analyze all opportunities to cut costs and improve efficiencies
• Perform administrative functions; including payroll approval, scanner downloads, repair order maintenance and compliance documentation
• Address all corrective action regarding direct reports
• Provide clean, safe working conditions of the facility and equipment
• Communicate with client to ensure operation's and company's needs are met
• Identify and monitor equipment sent to outside sources for repairs
• Conduct pre-shift meetings
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Interview and hire for shop positions

Operations

Vector Fleet Management, an Amerit Fleet Solutions Company, provides onsite, customized fleet maintenance solutions
Director of Operations in the Northeast Region to supervise Vector contract managers ensuring contract compliance, pricing integrity, team productivity, training programs, and safety
Oversee fleet maintenance and parts management contracts
Remote-based position but only considering candidates who reside in the Northeast Region
Must solve practical problems and interpret written/oral/diagram/schedule instructions
Salary range: $110,000-120,000 annually plus additional bonus incentive
Full benefits within 30 days and other listed benefits
Establishes/enforces operations standards for cost control, waste reduction, quality, safety, and productivity
Directs implementation of preventive maintenance and repair policies and practices
Builds, develops and manages operations leadership team and provides leadership for problem resolution
Oversees operation budget and ensures compliance with state and federal regulations
Minimum of five (15) days in the field per month visiting Site Managers and staff
Insure VFM Purchasing Guidebook usage and tracking/reporting key metrics