Talent Acquisition Specialist
Global Lending Services LLC
AV/EV Fleet Maintenance Manager
Amerit Fleet Solutions
full-time
Posted on:
Origin: • 🇺🇸 United States • Colorado
Visit company websiteSalary
💰 $115,000 - $135,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage a team of autonomous vehicle service technicians, including hiring, performance management, scheduling, and professional development
- Ensure safety, health, environmental compliance, and quality of work; complete HazReps and compliance audits
- Develop and train technicians and foster a learning environment for skill growth
- Oversee technician workload, dispatch work efficiently, and minimize vehicle downtime
- Assist technicians in troubleshooting issues and resolving problems that keep vehicles out of service
- Ensure processes are defined and followed, including inventory management and on-time parts procurement
- Accountable for billability (technician utilization) targets and meeting P&L goals
- Ensure incoming repair orders (ROs) are received, scheduled, completed, and closed per client and business needs
- Serve as an escalation point for disputes and customer service issues; conduct root cause analyses and communicate resolutions
- Collaborate with business unit leadership, HR, Finance, Procurement, and external partners to ensure service excellence
- Travel to other markets in the region (50–75%) and attend up to four weeks of onboarding training travel
Requirements
- Experience with Electric Vehicles and/or Autonomous Vehicles is a requirement
- Proven ability to build and lead a strong team in a fast-paced, technology-driven environment
- Strong desire to empower team members and guide them toward positive business outcomes
- Excellent communication skills with the ability to influence, persuade, and drive action
- A collaborative management style with a strong customer service orientation
- Ability to manage performance, set expectations, hold team members accountable, and implement performance improvement plans when necessary
- Customer-focused mindset, balancing the needs of Amerit and the customer for optimal service delivery
- Ability to interpret data, drive KPIs, and identify opportunities for improvement
- Responsive, creative, resilient, and resourceful, thriving in a dynamic and evolving business model
- Ability and willingness to travel regionally 50-75% and travel for initial onboarding up to 4 weeks
- Must reside in Denver, CO area (ideal) and work on-site
- Flexible schedule: Monday–Friday 6am–2:30pm, occasional weekends depending on client demand
