Allcare

Consultant

• Identify and prospect new clients;
• Map consumer trends and needs;
• Present health plans and services in a consultative manner;
• Conduct negotiations focused on closing contracts;
• Monitor commercial opportunities;
• Perform post-sale follow-up, ensuring client satisfaction and retention;
• Provide courteous, prompt, and efficient service;
• Build and maintain client relationships.

Business Consultant

• Provide service to customers and prospective clients;
• Identify opportunities;
• Facilitate the sales of health plans and other services;
• Act strategically in relationship management;
• Ensure excellence in customer service;
• Result-oriented;
• Identify and prospect new clients;
• Map consumer trends and needs;
• Present health plans and services in a consultative manner;
• Conduct negotiations with a focus on closing contracts;
• Monitor commercial opportunities;
• Perform post-sales activities, ensuring customer satisfaction and retention;
• Provide courteous, agile, and efficient service;
• Build and maintain customer relationships.

• Identify and prospect new clients;
• Map consumer trends and needs;
• Present health plans and services in a consultative manner;
• Lead negotiations focused on closing contracts;
• Follow up on commercial opportunities;
• Perform post-sales activities, ensuring customer satisfaction and retention;
• Provide courteous, prompt, and efficient service;
• Build and maintain relationships with clients.

Analyst

• Administer and maintain IT infrastructure (servers, networks, storage, and cloud)
• Respond to and resolve critical incidents and highly complex problems
• Monitor environments and ensure performance and stability
• Plan and implement infrastructure improvements
• Work on deployment and migration projects for systems and cloud environments
• Apply system update packages and objects in production environments
• Ensure execution and reliability of backups and disaster recovery plans
• Automate operational and administrative routines
• Document procedures, architectures, and technical solutions
• Perform technical activities in collaboration with internal teams and systems/database vendors

Senior Infrastructure Analyst

• Prospecting new clients;
• Conduct inside sales (outbound and inbound);
• Prepare and send quotations;
• Provide in-person service at designated service points defined by management according to each specific project;
• Monitor the sales and implementation process;
• Prepare reports and present results.

Operations

• Executar follow-up diário de todas as notificações e tratativas junto aos clientes;
• Validar a legitimidade das documentações e assegurar a correta manutenção dos planos;
• Realizar notificações dentro dos prazos estabelecidos, garantindo solicitações corretas de elegibilidade e atualização cadastral;
• Operar e acompanhar processos via portal de gráfica (notificações e registros);
• Contribuir com iniciativas de otimização de processos e ganho de eficiência;
• Utilizar sistemas internos (como Cvortex) para envio de comunicações, contatos e registros de chamados;
• Atender e tratar demandas provenientes de áreas internas (ouvidoria, jurídico, atuarial, renovações e operadoras);
• Manter relatórios operacionais e dashboards atualizados, assegurando qualidade e consistência das informações;
• Apoiar iniciativas de melhoria de processos e automação de rotinas operacionais.

Analista de Operações Jr – Recuperação e Performance

Financial Planning and Analysis

• Realizar todo o processo de contas a pagar das Operadoras de saúde;
• Realizar a conciliação dos dados e a análise dos resultados;
• Programar o pagamento no ERP;
• Garantir que todas as condições contratuais acordadas estão sendo cumpridas;
• Minimizar divergências;
• Garantir a continuação do atendimento ao beneficiário final, mediante a efetivação do pagamento.

Analista Financeiro Jr, Contas a Pagar

• Coleta de dados, desenvolver análises e fazer manutenção de dashboards com dados de várias áreas de negócio;
• Criação de analises através de dashboards e relatórios consistentes para apoiar as decisões das áreas de negócio;
• Zelar pela segurança, confiabilidade, e acurácia dos dados;
• Gerar valor através dos dados, contribuindo para o crescimento da área de dados, e aceleração no processo de cultura Data Driven na organização;
• Propor soluções e ter habilidade de comunicar insights e recomendações aos stakeholders de forma clara e concisa.

Analista de Dados Pleno

Administrative Assistant

• Monitoring and handling outstanding issues through internal systems;
• Contacting brokers, platforms, and clients to request documents or corrections;
• Updating spreadsheets and feeding the BI with the status of regularizations;
• Supporting document review and analysis according to health plan operator rules;
• Using channels such as email, WhatsApp, and phone for communications;
• Communicating with Acceptance and Technical Analysis teams;
• Monitoring and supporting returned proposals.

• Perform enrollment and registration adjustments for beneficiaries of group health plans
• Provide support to the team and clarify inquiries
• Monitor deadlines and performance indicators for internal and external adjustments
• Analyze and resolve data discrepancies between the company and health plan operators
• Execute membership/enrollment changes and ensure deadlines are met
• Ensure all requests received by email are logged and followed up with the operators
• Track and monitor enrollment and membership changes

Operations Analyst, Junior – Membership Changes

Marketing

• Planejar e executar estratégias de marketing digital, conteúdo e performance;
• Gerir e otimizar campanhas de mídia paga como Google, Meta e LinkedIn Ads, com foco em ROI, CPA e conversão;
• Estruturar e acompanhar o funil completo de leads, da aquisição à conversão;
• Atuar na integração de CRM e automação de marketing, como RD Station, com canais digitais e área comercial;
• Realizar tagueamento, acompanhamento de métricas e geração de insights estratégicos;
• Desenvolver fluxos de comunicação em canais digitais, incluindo WhatsApp;
• Trabalhar em parceria com a área de Marketing para criação de peças orientadas a performance.

Analista de Marketing Digital, Performance PL

• Prospecting new clients;
• Perform inside sales (outbound and inbound);
• Sending quotes;
• Provide in-person service at service locations designated by management according to each specific project;
• Follow-up on the sales and implementation process;
• Prepare reports and present results.