Allcare

Operations

• Perform enrollment/registration adjustments for beneficiaries of group health plans
• Provide support to the team and clarify inquiries
• Monitor deadlines and indicators for internal and external adjustments
• Analyze and correct data discrepancies between the company and plan operators
• Execute registration changes and ensure deadlines are met
• Ensure all requests received by email are logged and tracked with the carriers
• Control and follow up on registration movements

Operations Analyst – Enrollment & Adjustments

• Ensure validation of proposals within established deadlines, ensuring compliance with internal and regulatory standards.
• Analyze and process proposals and contracts, ensuring quality and adherence to internal processes.
• Monitor and control operational pending items, working with partner areas to resolve them within deadlines.

Junior Operations Analyst – Implementation

Financial Planning and Analysis

• Record and track all executed activities in a structured manner, preparing periodic reports that demonstrate the quality of the information and the actions taken;
• Work collaboratively with internal stakeholders to enable adjustments and corrections to records, ensuring consistency and alignment of information across systems;
• Identify, document, and address issues with the relevant teams — such as discrepancies, duplicates, or inconsistencies found during analyses — to ensure proper financial processing;
• Ensure the integrity, timeliness, and completeness of master/registration data through detailed and rigorous verifications;
• Perform comparative analyses between different internal and external databases, continuously improving validation methods and increasing accuracy in detecting inconsistencies.

Junior Financial Analyst – Master Data Reconciliation

Analyst

• Desenvolver peças gráficas online e offline para campanhas institucionais, comerciais, promocionais e de comunicação interna;
• Criar materiais visuais para diferentes canais e formatos, como redes sociais, apresentações, e-mail marketing, materiais institucionais e promocionais, peças impressas e materiais de apoio comercial;
• Produzir conteúdos audiovisuais, incluindo animações, motion design e edição de vídeos institucionais, promocionais, comerciais e internos;
• Desdobrar conceitos criativos e campanhas em diferentes peças, respeitando a estratégia de comunicação e os direcionamentos da marca;
• Interpretar briefings e transformar demandas em soluções visuais e audiovisuais, com qualidade técnica, clareza de mensagem e coerência estética;
• Atuar em parceria com as áreas Comercial, RH e CX no desenvolvimento de materiais e campanhas;
• Acompanhar o fluxo de produção das entregas criativas sob sua responsabilidade, garantindo organização, cumprimento de prazos e consistência nas finalizações;
• Contribuir com referências, ideias e propostas criativas para ações, campanhas e projetos institucionais;
• Assegurar a correta aplicação da identidade visual da marca em todos os materiais desenvolvidos.

Analista de Criação Pleno

• Perform initial triage and diagnosis of IT tickets (Level 1);
• Resolve incidents and quick service requests, ensuring proper logging and documentation;
• Create user accounts and provision access to systems;
• Manage processes involving IT and HR related to people management (onboarding, transfers, terminations, vacations and leaves);
• Configure and support computers, peripherals, printers and other network devices;
• Install and configure software and guide users on operation and usage;
• Perform basic printer maintenance and replace consumables;
• Assist users with videoconferencing and telephony systems.

Operations Analyst – Enrollment & Adjustments

Junior Operations Analyst – Implementation

Junior Financial Analyst – Master Data Reconciliation

Analista de Criação Pleno

IT Operations Assistant – Support