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About the role
Key responsibilities & impact- Perform enrollment and registration adjustments for beneficiaries of group health plans
- Provide support to the team and clarify inquiries
- Monitor deadlines and performance indicators for internal and external adjustments
- Analyze and resolve data discrepancies between the company and health plan operators
- Execute membership/enrollment changes and ensure deadlines are met
- Ensure all requests received by email are logged and followed up with the operators
- Track and monitor enrollment and membership changes
Requirements
What you’ll need- Bachelor's degree in Business Administration or a related field (completed)
- Intermediate Excel required (VLOOKUP, pivot tables)
- Experience in the healthcare sector — at insurers, brokers, or administrators — is desirable
Benefits
Comp & perks- Meal allowance and/or food voucher so you can choose the option that best fits your routine
- Health insurance with co-payment, because taking care of your health is a priority here
- Dental plan with two options so you can choose the one that suits you best
- Life insurance for added security and protection
- Transportation allowance to help you commute comfortably
- Birthday gift: a special amount loaded onto a Caju card for you to use as you wish, plus a day off to celebrate
- "Capacita", our exclusive training platform — continuous learning at your fingertips
- Profit-sharing (PLR) because your effort deserves recognition
- Office breakfast with fruits and snacks to start the day energized
- Quality of life and well-being program with psychological, financial, social, and legal support for you and your family
- Hybrid work model — 3 days in the office and 2 days remote, offering balance and flexibility
- Free telemedicine for you and your dependents — fast, convenient care wherever you are
- Totalpass access to gyms nationwide with the option to include dependents
- Benefits club with exclusive discounts at partner stores and services
- Welcome baby kit — a special gift for the new arrival
- Pharmacy benefit with fast delivery and payroll deduction discount
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisdata discrepancy resolutionenrollment adjustmentsregistration adjustmentsmembership changesperformance monitoringdeadline managementExcelVLOOKUPpivot tables
Soft Skills
team supportinquiry clarificationcommunicationorganization
Certifications
Bachelor's degree