Administrative Assistant

Allcare

Administrative Assistant focusing on handling document-related issues at Allcare Gestora de Saúde. Engaging with multiple stakeholders and handling internal systems for resolutions.

Posted 6/8/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Monitoring and handling outstanding issues through internal systems;
Contacting brokers, platforms, and clients to request documents or corrections;
Updating spreadsheets and feeding the BI with the status of regularizations;
Supporting document review and analysis according to health plan operator rules;
Using channels such as email, WhatsApp, and phone for communications;
Communicating with Acceptance and Technical Analysis teams;
Monitoring and supporting returned proposals.

Requirements

What you’ll need

High school diploma (ongoing higher education is a plus);
Previous experience with administrative/operational routines;
Intermediate Excel skills and proficiency in the Microsoft Office suite;
Good verbal and written communication, strong organization, and attention to detail;
Ability to manage multiple tasks and deadlines simultaneously;
Experience working with health plan operators or insurance brokers;

Benefits

Comp & perks

Meal allowance and/or food voucher to meet your needs;
Medical assistance with co-payment;
Dental coverage with two plan options to choose from;
Life insurance;
Transportation voucher;
Amount credited to your Caju card on your birthday to use as you wish;
Day off on your birthday;
Capacita – exclusive training platform for our employees;
Profit-sharing (PLR);
Breakfast at the office with fruit and snack options;
Quality of life and well-being program (psychological, financial, social, and legal support for you and your dependents);
Hybrid work model;
Free telemedicine for you and your dependents;
Tourism Club – to plan your vacation trips;
Totalpass – gym network partnership with attractive rates nationwide;
Benefits club – discounts with various exclusive partners;
Welcome kit for your baby.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ExcelMicrosoft Office

Soft Skills

verbal communicationwritten communicationorganizationattention to detailtask managementdeadline management

Certifications

high school diploma