Align HCM

Account Executive

• Drive new business development and pipeline generation through direct prospecting
• Manage the full sales cycle from initial outreach through contract close
• Sell Dayforce implementation, optimization, and managed services to mid-market and enterprise clients
• Engage and build relationships with C-level executives (CHRO, CFO, CIO, COO) and senior HR, IT, and Finance leaders
• Lead discovery sessions to assess client needs, define implementation scope, and build business cases for Dayforce solutions
• Develop proposals, Statements of Work, pricing, and lead contract negotiations
• Collaborate with delivery, presales, and practice leadership to ensure proposed solutions are deliverable and profitable
• Achieve and exceed annual sales quota

Client Executive

• Drive new business development and pipeline generation through direct prospecting
• Manage the full sales cycle from initial outreach through contract close
• Sell Dayforce implementation, optimization, and managed services to mid-market and enterprise clients
• Engage and build relationships with C-level executives (CHRO, CFO, CIO, COO) and senior HR, IT, and Finance leaders
• Lead discovery sessions to assess client needs, define implementation scope, and build business cases for Dayforce solutions
• Develop proposals, Statements of Work, pricing, and lead contract negotiations
• Maintain accurate sales forecasts and CRM pipeline data
• Collaborate with delivery, presales, and practice leadership to ensure proposed solutions are deliverable and profitable
• Achieve and exceed annual sales quota

Solutions Engineer

• Own the architecture of Dayforce solutions across the full project lifecycle, from opportunity and requirements gathering through design, configuration, testing, data conversion, integration, and go-live
• Interpret client business objectives and translate them into actionable solution designs, effort estimates, and cost proposals that result in signed contracts
• Design custom extensibility solutions using the Dayforce Extensibility Framework, including custom WFM rules, scripting, and bespoke configuration to address complex client calculation and workflow requirements
• Design and develop modern integrations through APIs, RESTful services, SOAP, Event Services, Microservices, and iPaaS platforms such as Dell Boomi, enabling seamless data flows between Dayforce and third-party systems
• Lead solutioning for Dayforce AI modules, including AI-assisted scheduling, predictive analytics, intelligent document processing, and generative AI features by advising clients on use cases, readiness, configuration, and governance best practices
• Leverage generative AI tools (e.g., GitHub Copilot, Claude, ChatGPT) and AI-assisted development environments to accelerate solution design, documentation, code generation, and quality assurance activities
• Serve as primary point of contact for clients post-contract signing, leading status calls, resolving developer questions, and guiding user story creation through the delivery phase
• Offer best-practice recommendations on custom solutions and integrations as well as standard Dayforce product functionality, educating clients on the full spectrum of configurable and customizable options available to them
• At the opportunity stage, collaborate with clients and Align HCM business development leadership to understand requirements, assess feasibility, and prepare and deliver compelling solution presentations and demonstrations
• Collaborate with implementation teams to ensure overall solution architecture is sound and proposed designs meet requirements and expectations established during the selection process
• Lead design and peer reviews, individual and team unit testing, and client QA/UAT support activities, ensuring rigorous quality standards throughout delivery
• Create and maintain comprehensive solution documentation, including design specifications, implementation instructions, data dictionaries, integration maps, and knowledge transfer materials for both internal teams and clients
• Mentor junior and intermediate consultants, helping to set the direction for the Dayforce practice, share knowledge, and build internal capability across the team
• Collaborate with Dayforce product teams to identify product gaps, surface client opportunities, and contribute to ongoing process improvement within the broader ecosystem
• Build strong, trust-based partnerships with clients by demonstrating deep technical expertise, a proactive attitude, and a consistent commitment to delivering high-quality outcomes

Dayforce Solution Architect

Payroll

• Be the trusted guide for clients as they implement and integrate UKG Pro
• Take ownership of the full implementation journey—requirements gathering, gap analysis, design, build, testing, rollout, and ongoing support
• Translate business needs into clear documentation, project plans, and functional specifications
• Shape data migration efforts by mapping, validating, and ensuring seamless conversions
• Juggle multiple client projects with ease, keeping deliverables on track while maintaining strong client relationships
• Bring forward best practices and proven consulting strategies
• Lead engaging sessions and presentations

UKG Pro Consultant – HR/Payroll

• Lead clients through the full Dayforce implementation lifecycle—from discovery workshops and requirements gathering to configuration, testing, training, and go-live.
• Configure and optimize Dayforce Payroll using best practices and tools.
• Partner with client stakeholders to align processes, reduce complexity, and ensure compliance.
• Facilitate engaging client workshops that bring solutions to life.
• Lead testing, payroll balancing, and cutover activities to ensure a smooth launch.
• Provide post-go-live support and knowledge transfer, empowering clients to succeed long after the project wraps.
• Share insights, mentor teammates, and contribute to building our collective Dayforce expertise.

Dayforce HCM System Consultant

Consultant

• Lead clients through end-to-end Dayforce WFM implementations, spanning requirements gathering, gap analysis, solution design, configuration, testing, rollout, and post-go-live support.
• Configure and validate Dayforce WFM rules, including timekeeping policies, accrual plans, scheduling rules, pay code mappings, and workforce data integrations.
• Create data mapping from source system(s) to Dayforce WFM, write functional specifications for customizations, and manage the testing and client acceptance of delivered solutions.
• Create and maintain requirements documentation, design specifications, and project plans throughout the engagement lifecycle.
• Engage clients with confidence, handle questions and feedback professionally, and build trust through consistent, high-quality delivery.
• Escalate issues to peers, project managers, or practice leads in a timely and professional manner when needed.
• Manage multiple client engagements concurrently, tracking your own time accurately, forecasting hours, and understanding and monitoring your own KPIs.
• Present material and facilitate working sessions for client teams, demonstrating ownership of your work and a trusted advisor approach.
• Provide best-practice recommendations to clients, drawing on growing Dayforce WFM expertise to help identify the right solutions for their needs.
• Collaborate effectively with internal project teams, actively contribute as a team player, help others solve problems, and lead by example in day-to-day work.

WFM System Consultant

• Lead clients through end-to-end UKG Pro WFM projects and UTA migrations
• Serve as a credible senior presence on engagements
• Configure and validate complex WFM and UTA rules
• Lead client-facing meetings and working sessions
• Mentor and coach junior and intermediate consultants
• Create and maintain requirements documentation, functional design specifications, and project plans
• Manage multiple client engagements concurrently
• Collaborate effectively with internal project teams and client stakeholders
• Provide best-practice recommendations to clients

Senior WFM System Consultant

• Lead clients through end-to-end UKG Pro WFM projects and UTA migrations
• Serve as a credible senior presence on engagements
• Configure and validate complex WFM and UTA rules
• Lead client-facing meetings and working sessions
• Mentor and coach junior and intermediate consultants
• Create and maintain requirements documentation
• Manage multiple client engagements concurrently
• Collaborate effectively with internal project teams and client stakeholders
• Provide best-practice recommendations to clients

• The Technical Consultant plays a key role in delivering impactful Human Capital Management (HCM) solutions.
• Partner closely with organizations to design and implement efficient, scalable systems.
• Guide clients through complex data conversions and interface integrations.
• Translate business requirements into technical solutions.
• Analyze, design, document, and deliver interface solutions between client systems and UKG Pro.
• Develop, test, and implement integrations with UKG Pro.
• Lead end-to-end data conversion activities.
• Ensure data integrity and compliance by performing thorough validation processes.
• Maintain accurate, up-to-date project documentation.

Technical Consultant

• Serve as the primary post-implementation partner for assigned clients
• Lead regular client touchpoints to review system performance, gaps, and optimization opportunities
• Build strong client relationships and drive overall customer satisfaction
• Facilitate consultative discussions on HR/payroll best practices and system utilization
• Perform configuration updates and enhancements within UKG Pro (Payroll & People modules)
• Analyze system performance and recommend improvements
• Manage and triage client inquiries, ensuring timely resolution or escalation
• Create documentation, templates, and client-facing materials
• Act as a Subject Matter Expert (SME) for UKG Pro Payroll & HR

Client Executive

Client Executive

Dayforce Solution Architect

UKG Pro Consultant – HR/Payroll

Dayforce HCM System Consultant

WFM System Consultant

Senior WFM System Consultant

Senior WFM System Consultant

Technical Consultant

SmartCare Advisor – UKG Pro, HR & Payroll