FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in UKG Workforce Management (WFM) with a focus on system configuration, data integrity, and client relationship management. Proven ability to lead client engagements, optimize workforce processes, and provide strategic advisory services.
Highest-signal resume keywords
UKG Workforce Management (WFM)UKG WFM CertificationSystem ConfigurationData ViewsClient-Facing Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Time & AttendanceSchedulingAccrualsAbsence ManagementReportingAnalyticsTesting MethodologiesIntegrationsProcess FlowsTroubleshooting
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication Skills
Tools & Technologies
UKG WFM Modules
Certifications & Qualifications
UKG WFM Certification
Industry Keywords
Workforce ProcessesHRPayrollClient EngagementsSystem Support
About the role
Key responsibilities & impact- Serve as a strategic post-go-live partner to clients
- Provide ongoing system support, optimization, and advisory services
- Ensure timelines are met to achieve key deliverables and client expectations
- Configure and maintain UKG WFM modules
- Troubleshoot system issues and drive resolution through proper triage and escalation
- Analyze system performance, data integrity, and process flows
- Conduct regular client touchpoints to identify gaps, risks, and opportunities
- Lead consultative discussions on workforce processes
- Translate business requirements into system configurations and solutions
- Support testing activities including validation of configuration changes
- Utilize reporting and analytics to provide insights and recommendations
- Build and maintain strong client relationships
- Develop client-facing materials
- Stay updated on UKG releases and product enhancements
- Contribute to internal knowledge sharing, process improvements, and team development
- Participate in client sessions such as business reviews and learning sessions
Requirements
What you’ll need- Minimum 5 years of hands-on experience with UKG Workforce Management (WFM)
- Proven experience across core WFM modules: Time & Attendance, Scheduling, Accruals, Absence Management
- UKG WFM Certification (required)
- Experience supporting 10–15+ implementations or client engagements
- Strong understanding of: System configuration, Data views, Testing methodologies
- Experience working with integrations and reporting/analytics
- Strong client-facing experience with the ability to lead discussions independently
- Solid knowledge of HR, payroll, and workforce processes
- Ability to manage multiple priorities in a fast-paced environment
- Strong analytical and problem-solving skills
- Excellent communication skills (written and verbal)
Benefits
Comp & perks- Base Salary plus Incentive Pay
- Medical, Dental, Vision
- Life Insurance & Disability Coverages
- Health Savings Account
- 401k Match Program
- Unlimited Vacation Time