Alcon

Architect

• Lead the design and implementation of cloud-based and middleware architectures to enable seamless application integration and ensure solutions meet performance, scalability, and security requirements.
• Oversee teams responsible for developing scalable, secure, and efficient cloud and middleware solutions, providing mentorship and leadership to foster a culture of innovation and high-quality solution development.
• Collaborate with senior leadership to align cloud and middleware strategies with business goals and digital transformation objectives, ensuring architecture solutions enhance system interoperability.
• Directly impact the organization’s ability to leverage cloud and middleware solutions for business agility and operational efficiency.
• Exercise high-level decision-making authority regarding the design, implementation, and optimization of cloud and middleware systems, aligning technical architecture decisions with organizational goals and digital transformation initiatives.

Senior Manager, Cloud & Middleware Architecture

Sales

• Build disease awareness with key partners, validated understanding of treatment initiation processes, patient identification etc.
• Collaborate with partners, internally and externally, on prior authorization, payor restrictions, reimbursement stipulations, and patient referrals to support patient access.
• Manage the sales budget and grow sales across the territory through development of impactful territory plan and engaging communications.
• Employ business planning and local market knowledge to develop sales and customer networks.
• Grow relationships and communications with all partners and communities to develop solid understanding of treatment algorithm and business dynamics within accounts.
• Implement compliant and medically relevant programs to effect significant customer satisfaction and sales.
• Cover and visit all customers in the area of responsibility according to their importance and potential.
• Manages accounts for all business-related aspects (sales, negotiation, development, relation with owner and managers, define solutions for customer needs).
• Develop excellent and fruitful relations with customers and opinion leaders.
• Participate, develop, and conduct different meetings and events (congresses, round tables, trainings).
• Establish and present action plans to achieve sales target.
• Plan and track agreed account metrics and clearly communicate the progress of monthly/quarterly.
• Keeps constant touch on market evolution.
• Coordinate trainings, informative programs, and product presentations.
• Prospect the market for new accounts and identify growth opportunities.

Pharmaceutical Sales Specialist

Field Engineer

• Ensure Alcon equipment at customer sites and demo equipment function effectively
• Troubleshoot, diagnose, and repair equipment
• Perform preventative maintenance and manage installations and upgrades
• Lead planning and installation activities of Alcon connected products
• Coordinate with customer’s IT and Alcon commercial teams
• Establish and maintain a high level of customer satisfaction
• Address customer concerns, quality assurance and medical safety issues
• Maintain all administrative responsibilities in a timely manner
• Assist Sales, Clinical and In-house Teams as needed
• Manage inventory and keep accurate records

Digital Field Service Engineer

Account Manager

• Develop and grow relationships while executing strategic plans.
• Set clear objectives for each sales interaction based on the needs of decision makers and influencers within the account.
• Work collaboratively with colleagues to create executional plans to help meet customer and organization needs.
• Execute marketing plan for specific products to help change customer behavior, driving adoption of product.

Technical Project Manager

• Lead onboarding and integration of digital platforms (AVS and future digital health technologies)
• Manage customer-facing implementation projects and ensure technical delivery
• Apply understanding of digital connectivity and clinical workflows to deliver value
• Orchestrate internal teams (Sales, Service, Clinical, IT) to align on implementation goals
• Track project milestones, deliverables, and dependencies
• Facilitate meetings, lead crucial conversations, and ensure alignment across functions
• Maintain and update project documentation, operational checklists, and templates
• Proactively identify risks and ensure timely mitigation
• Leverage project data to generate insights and support continuous improvement
• Participate in operational excellence initiatives and contribute to scalable processes
• Translate business goals and OKRs into actionable implementation plans
• Communicate clearly and consistently across all organizational levels
• Support change management and stakeholder engagement

Manager I, Digital Project Management

Technician

• Perform advanced preventive, corrective, and predictive maintenance on injection molds, inserts, tool plates, and associated tooling
• Set up, tear down, inspect, clean, and repair molds to meet production and quality requirements
• Troubleshoot complex mold and tooling issues related to defects, low yield, flash, wear, or dimensional variation
• Measure and inspect critical mold components using precision measurement tools and microscopes
• Prepare and execute precision mold tool setups according to production orders and engineering specifications
• Maintain and repair mold bases, inserts, hot runner systems, cooling systems, and mechanical mold components
• Support mold sampling, validation, and qualification activities
• Assist molding and process engineers with tooling, process optimization, and root cause investigations
• Install, start up, and support validation of new or modified injection molds and molding equipment
• Troubleshoot and repair tooling-related mechanical, pneumatic, hydraulic, electrical, or control system issues
• Advise and improve maintenance systems, including spare parts management and maintenance strategies
• Minimize downtime while improving yield, efficiency, and lens quality
• Resolve tooling-related defect and quality issues through data-driven root cause analysis
• Complete tooling inspections, tool plate setups, and mold cleaning activities
• Support continuous improvement and technical upgrade projects related to molding and tooling performance
• Help develop, update, and maintain SOPs for mold and tooling maintenance activities
• Provide technical guidance and training to other technicians or departments as needed
• Work in a cleanroom environment, following all cleanliness and contamination control requirements
• Adhere strictly to GxP regulations, SOPs, and quality system requirements
• Maintain accurate documentation, maintenance records, and inspection data
• Complete all required training and maintain compliance with regulatory and company requirements
• Stay current with advancements in injection molding, tooling, and precision manufacturing technologies

Senior Injection Mold Maintenance Technician, 1st Shift

• Manage ~20–25 Check-In accounts
• Drive sales, relationships, conversions
• Execute calls, demos, OT support
• CRM discipline and compliance
• Support RBM priorities
• Data analytics and insights
• Inventory Management
• Lead Generation and RCS execution
• Follow up & closure around QBR minutes
• Adhere to SOP reporting
• Product and clinical knowledge
• Sales capability building

Surgical Sales Apprentice

Accounting Manager

• Drive the strategic direction and strengthen governance of accounting and financial reporting across International markets
• Provide enterprise-wide oversight of IFRS and Alcon policy application
• Lead complex accounting decisions and ensure consistency, transparency, and control at scale
• Act as a trusted advisor to senior regional and global stakeholders
• Shape key business decisions and drive financial integrity
• Lead quarterly International Balance Sheet reviews with the CFO and Head of FRA
• Conduct deep-dive reviews of critical balance sheet and income statement areas
• Establish a robust risk identification and governance framework
• Partner with regional FRA/Finance leaders to build a high-performing controller community
• Champion digital transformation and advance automation and innovation in accounting and reporting

International Accounting and Reporting Director

Night Shift

• Troubleshooting, repairing, and performing preventative and corrective maintenance for all production equipment including technical problems in mechanical, pneumatic, hydraulic, electrical, and control systems
• Assisting others with technical problems on within the team including production personnel
• Assisting in parts repair shop to rebuild and restore used parts as an “as built” condition adding to the annual cost avoidance total
• Assisting with improvements to the maintenance systems (Preventative, Corrective, Predictive, and Spare Parts)
• Assisting with technical projects for equipment retrofits and upgrades, and with revising or writing SOPs and shop repair instructions
• Optimizing manufacturing equipment and processes to provide balanced gains in product quality, output, product yield, and cost reduction
• Assisting with completing validation protocols

Electro Maintenance Technician – Night Shift

• The purpose of the role is to be responsible for both Phaco and VitRet equipment, including demos, service (at point of sale) and essential consumables.
• You will represent Alcon in Surgical Accounts planning & execution acting as a key contact throughout the demo & close process, and hand over the account after the sale of our equipment.
• You will help achieve sales growth by ensuring strong customer relationships, selling our Phaco equipment and VitRet equipment as well as VitRet consumables.
• Partner closely with Account Managers throughout the demo & close process and run demos with support of Technical Service.
• Map decision making process and key stakeholders to inform and implement the business plan.
• Play an active role in demand generation following up with contract negotiations and prepare & negotiate quotes with customers.
• Align with customers using a consultative sales approach to match Alcon products and services with customer & patient needs.
• Convert from competition with value-based selling (involving product experts for particular product categories).

Surgical Capital Equipment Sales, Ophthalmology

Operations

• Manage Investigator Initiated Trails (IIT) level contracts and timelines
• Implement regional/functional medical operations plans aligned to MA strategy
• Maintain and support globally aligned KPIs and reporting needs
• Serve as point of contact for IIT processes and systems
• Assist in tracking Share of Voice (SoV) activities for Congresses
• Act as SME and first-line support for GMA customer relationship systems
• Manage vendor onboarding and operational transactions
• Track regional IIT progress and facilitate meetings
• Identify and implement process simplification and innovation opportunities
• Provide mentorship to junior associates

Manager, Medical Operations

Clinical Specialist

• Train operating room staff on Alcon products
• Provide on-site and remote clinical support and technical information
• Implement equipment and software upgrades at clinical sites
• Respond to customer inquiries per standard operating procedures and guidelines
• Attend and support medical events and demonstrations
• Collaborate with Field Service Engineers and Sales Representatives for installations and support
• Provide constant feedback to Research and Development on clinical performance of products via an approved communication plan
• Document site visits within 48 hours
• Report and address adverse events and device deficiencies, and refer unapproved use inquiries
• Achieve required clinical certifications
• Advocate for continuous improvement in processes and operational excellence through knowledge sharing

Clinical Applications Specialist

Production Engineer

• Completing nonconformance investigation activities (including product assessments)
• Identifying, designing, and implementing improvements to equipment and processes
• Conducting data-driven analysis, troubleshooting issues, and providing technical guidance
• Leading root cause investigations related to internal non-conformances and customer complaints
• Conducting tests and performing statistical analysis throughout production stages
• Leading quality initiatives to optimize systems and manufacturing processes
• Using engineering methods such as design of experiments, Six Sigma, Kaizen, and lean manufacturing principles
• Supporting the integration of new systems and product types into the existing production environment
• Identifying cost-saving opportunities and leading initiatives to reduce production costs
• Serving as a liaison between production, quality, engineering, and MS&T
• Ensuring production processes comply with regulations and adhering to GxP regulations
• Supporting internal and external audits by providing documentation and evidence

Associate III – Manufacturing Engineer

Ecommerce

• Account Management: Develop and grow relationships with customers to help generate new opportunities and ensure all customer demands are met
• Customer Needs Clarification: Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision makers
• Sell Customer Propositions: Use personal expertise to identify the complex standard products and/or services offered by the organization that meet the customer's needs
• Promoting Customer Focus: Work collaboratively with colleagues to create executional plans to help meet customer and organization needs
• Marketing Execution: Execute marketing plan for specific products to help change customer behavior, driving adoption of product

Practice Experience Manager – Digital/SaaS Sales

• Train operating room staff on Alcon products
• Provide on-site and remote clinical support and technical information
• Implement equipment and software upgrades at clinical sites
• Respond to customer inquiries per standard operating procedures and guidelines
• Document site visits within 48 hours
• Report and address adverse events and device deficiencies
• Achieve required clinical certifications
• Promote and advocate for continuous process improvement and operational excellence