Clinical Applications Specialist

Alcon

Clinical Applications Specialist providing training and clinical support for Alcon's surgical devices, enhancing patient outcomes and customer satisfaction. Responsible for technical guidance and training within the assigned territory.

Posted 7/2/2026full-timeRemote • Tennessee • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Train operating room staff on Alcon products
Provide on-site and remote clinical support and technical information
Implement equipment and software upgrades at clinical sites
Respond to customer inquiries per standard operating procedures and guidelines
Attend and support medical events and demonstrations
Collaborate with Field Service Engineers and Sales Representatives for installations and support
Provide constant feedback to Research and Development on clinical performance of products via an approved communication plan
Document site visits within 48 hours
Report and address adverse events and device deficiencies, and refer unapproved use inquiries
Achieve required clinical certifications
Advocate for continuous improvement in processes and operational excellence through knowledge sharing

Requirements

What you’ll need

Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.+0 yrs)
The ability to fluently read, write, understand, and communicate in English.
2 Years of Relevant Experience

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible working hours
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Clinical SupportTrainingEquipment UpgradesDocumentationAdverse Event Reporting

Soft Skills

CommunicationCollaborationFeedback Provision

Certifications

Clinical Certifications