Airtable

Content Marketing Manager

• Own Airtable's demand generation content strategy.
• Act as a bridge between Product Marketing's positioning and Demand Gen's conversion goals.
• Gather and synthesize stakeholder feedback into a strategy and content plan.
• Own the demand gen content roadmap as a living experiment - constantly testing new formats, channels, and approaches.
• Use AI daily for brainstorming, rapid prototyping, audience research, and identifying content opportunities.
• Own the production of high-impact anchor content, using AI to compress timelines from weeks to days.
• Measure what matters, kill what doesn't work, double down on what does.

Senior Manager, Demand Gen Content

Account Executive

• Own and execute strategic account plans for Airtable’s top 20 education accounts, focusing on both net-new and expansion opportunities
• Drive significant annual expansion revenue through multi-threaded, cross-departmental deals
• Identify and operationalize 1–2 repeatable plays within the education market to accelerate adoption
• Build and maintain strong executive-level relationships, ensuring consistent engagement and alignment with institutional goals
• Expand product adoption across multiple departments within each institution
• Maintain strong pipeline coverage and forecast accuracy across named accounts
• Run disciplined, MEDDIC-style sales processes, navigating complex, consensus-driven buying committees
• Serve as a consultative partner, leveraging storytelling and discovery skills to position Airtable as a platform solution
• Leverage Airtable-specific building experience and product knowledge to drive customer success

Strategic Account Executive, Higher Education

Full-stack Engineer

• Architect and scale core observability
• Lead the design and evolution of logging, metrics, and tracing pipelines to handle massive data volumes
• Evaluate and integrate new technologies (e.g., OpenTelemetry, ClickHouse, ELK stack) that enhance Airtable’s observability posture
• Guide and mentor a growing team of infrastructure engineers; share best practices in distributed tracing, monitoring, and logging
• Define and uphold coding standards and operational excellence across the org
• Partner with Deploy Infrastructure, Service Orchestration, and Product teams to embed observability throughout the development lifecycle
• Align infrastructure decisions with business goals to detect issues before they impact customers
• Own end-to-end reliability for observability tools and establish SLAs, SLOs, and error budgets
• Optimize performance and cost of large-scale data pipelines and storage
• Shape the observability roadmap, prioritizing initiatives like improved tracing coverage, advanced monitoring dashboards, and next-gen logging pipelines
• Continuously explore emerging trends to keep Airtable’s monitoring capabilities at the cutting edge
• Extend observability to LLM and AI features
• Instrument prompts, model calls, and RAG pipelines to capture latency, reliability, cost, and safety signals
• Design online and offline evaluation loops for LLM quality, including canary analysis and drift detection
• Build dashboards and alerts for token usage, error rates, guardrail triggers, and model performance; connect these signals to tracing for prompt lineage
• Partner with AI and Product teams to define SLOs for AI features and close the feedback loop from incidents to model and prompt improvements

Software Engineer, Observability

• Prospect, develop, manage sales pipeline and close customers onto the Airtable Platform
• Build relationships with senior executives and decision makers across all industries
• Prioritize book of business, develop and execute on account plans
• Source expansion opportunities in new departments
• Own the full sales-cycle from lead to close
• Coordinate resources throughout the sales cycle
• Educate and consult customers on the value of Airtable
• Model a wide range of use cases in which Airtable can drive business transformation

Account Executive, Strategic Accounts

• Proactively identify and lead significant improvements to Airtable’s infrastructure
• Work on systems-level problems in a complex design space where scalability, efficiency, reliability, and security matter
• Build clean, reusable, and maintainable abstractions
• Take full ownership of components of Airtable’s infrastructure

Software Engineer, Infrastructure – 8+ YOE

Compliance

• Own and operate compliance programs such as SOC 2, ISO 27001, ISO27701, TXRamp and HIPAA including successful completion and renewal of certifications
• Lead and manage internal, external, and customer audits end-to-end, including direct engagement with auditors and evidence collection
• Track, remediate, and validate 100% of audit findings within agreed SLAs, ensuring no findings on SOC2 and no NCFs on external audits
• Drive cross-functional training and improve understanding of control requirements for stronger, more consistent implementation
• Manage and scale customer trust initiatives, including timely completion of security questionnaires and customer audits
• Establish and maintain a common control framework to streamline compliance efforts
• Support ongoing GRC operations, including internal data governance and compliance reviews
• Develop and report on compliance and customer trust metrics and performance indicators (KPIs)
• Develop, maintain, and enhance security and customer trust whitepapers

Compliance Specialist, GRCP

• Identify and lead significant improvements to Airtable’s infrastructure
• Work on systems-level problems in a complex design space
• Build clean, reusable, and maintainable abstractions
• Take full ownership of components of Airtable’s infrastructure

Software Engineer, Infrastructure – 2-8 YOE

• Build and evolve Airtable’s compute platform
• Design, implement, and scale core Kubernetes platform capabilities used across ~70 clusters, spread across multiple environments
• Lead foundational modernization efforts such as migrating to a new CNI plugin to overhaul IP security rule management across clusters and regions
• Rewrite our core deployment service from Typescript to Golang and adopt performant Kubernetes operator patterns to eliminate scaling bottlenecks on our larger clusters
• Improve developer experience around new service creation, deployment workflows, and operational best practices
• Partner with Security to implement governance controls, least privilege access, image signing, and enterprise-grade infrastructure safeguards
• Define and uphold operational excellence standards across the platform by defining good SLOs, measuring and upholding them
• Spend roughly 70% of your time in hands-on engineering and 30% in design reviews, mentorship, and cross-team collaboration
• Review architecture proposals and guide high-impact infrastructure decisions
• Mentor engineers on distributed systems and Kubernetes platform design
• Collaborate closely with developers building and deploying services across Airtable

Software Engineer, Compute – 8+ YOE

Program Manager

• Manage course uploads, updates, and LMS administration for Airtable Academy
• Coordinate publishing workflows for the Airtable Effect, our Digital Programs monthly newsletter
• Support rolling cohorts of the AI Incubator bootcamp program
• Maintain the front-end experiences for Academy and Community, publishing page updates and updating promotions
• Assist with post engagement, community moderation, and spam monitoring
• Work with internal teams for coordinating and publishing program communications and announcements
• Manage the inbox of our Digital Programs email alias and the routing of inbound requests
• Oversee both our internal support channels and support ticket integrations related to digital programs
• Coordinate advocacy workflows, including mission creation, contributor tracking, and swag fulfillment
• Support external collaborators and program participants with operational needs
• Maintain clean handoffs between Community, Marketing, Support, and Education teams
• Partner with Marketing Ops and Analytics teams for basic reporting and data hygiene
• Help track participation, engagement, and program health metrics
• Support ad hoc analysis to inform program improvements and capacity planning

Associate Program Manager, Digital Programs

Engineer

• Embed within strategic customer organizations to understand their business processes, operations, and goals
• Identify and deliver high-impact technical solutions that drive organizational transformation and measurable results
• Act as a thought leader and trusted advisor to senior executives, translating Airtable’s value into customer-specific language
• Rapidly prototype and deploy solutions to accelerate time to value and drive adoption
• Lead innovation and solution ideation workshops with key customers
• Guide clients in building custom solutions, driving adoption, and ensuring successful change management
• Provide real-world product feedback to influence Airtable’s roadmap
• Evangelize and expand use cases, driving account growth and AI adoption
• Reduce risk of churn and contraction by establishing trust and technical expertise
• Leverage creative storytelling to communicate complex technical concepts
• Travel to customer sites as needed

Lead Forward Deployed Engineer

Customer Support

• design and optimize AI agents' reasoning, retrieval, decision-making, and actions
• architect knowledge systems, decision logic, and guardrails for AI resolution
• measure and improve retrieval precision and contextual relevance
• build decision frameworks for automated resolution
• establish AI safety and trust measures
• monitor feedback loops for actionable insights
• develop and maintain prompt architecture for agent reasoning
• architect connections between agents and external systems

AI Agent Architect, Customer Experience

Procurement

• Manage vendor contracting for the legal team
• Review and negotiate legal terms in vendor agreements
• Build and maintain contracting playbooks and templates
• Develop insights on vendor contracting operations
• Support procurement function across various teams
• Collaborate on contract matters related to AI and data usage
• Enhance efficiency of commercial legal support

Senior Contracts Manager, Procurement and AI

Technical Account Manager

• Serve as a dedicated technical advisor to a portfolio of strategic customers, supporting their Airtable implementations.
• Build deep understanding of customer workflows and connected systems to design tailored Airtable solutions.
• Lead implementation reviews, base audits, and adoption planning conversations.
• Deliver ongoing technical support for critical customer moments.
• Collaborate with Product, Engineering, and Support to surface customer trends.
• Help customers harness the full power of Airtable as an AI-native platform.
• Contribute to internal playbooks and processes enabling us to scale a high-impact Premium Support experience.
• Participate in onboarding and enablement for newly signed Premium Support customers.

• Expand the AI Application Pillar (Vertical & Functional Specificity)
• Lead In-Person & Cohort-Based Activation
• Support Emerging AI Sub-Communities

Program Manager, AI Programs

Financial Planning and Analysis

• Build detailed financial models from scratch to enable business planning and strategic decision making
• Support executive-level decision making with thorough ROI analysis
• Conduct contribution margin analysis to understand segment profitability over time
• Establish excellent cross-functional relationships across all parts of the Company to deliver data-driven insights
• Own creation of key analyses for quarterly Board meetings
• Remain flexible and willing to wear multiple hats in support of high importance, ad hoc leadership requests
• Own the marketing budgeting process, including BvA tracking and analysis